Horrible experience with this company. They charged me a total of $455. I had to pay it before…read morethey would "fix" my generator. So I paid the total, including the part and after they installed it, it did not fix the problem. They put my old part back in and wanted to order another part and try it. They obviously did not know what they were doing and I no longer wanted their services. Since they kept the new part, I asked for the money back only for the part, $80. They refused and actually wanted to charge me another service call since they came out twice, makes no sense. They were very unprofessional and have no idea how to run a business or repair generators, other than swapping out parts. There is a lot more to this story but trying to keep it short. Don't waste your time with this company.

Gave me a price and time and never cared to show up. Unprofessional would not recommend.read more

Called, left a message. They return my call the next day, ask me what the problem was. I told them,…read morethey asked where I was at. Told them I was two and a half miles away, they said in Florida or Alabama, I said Florida Two and a half miles from your shop, they said he's in Alabama, I said WTF? They were NO help. I don't think they even knew where they were. Basically they suck.

Chuck & Sue were utter champions!…read more Friendly, competent and best of all they charged me a very fair price and even managed to fit me in a tight schedule over the holiday period. I can't recommended them highly enough.

I cannot recommend Sergio any higher, but I would give him ten stars if they were available. He…read morewas able to quickly resolve our plugged up water heater and did so at a very reasonable cost.

Excellent service, response time and follow-up. Sergio deserves 6 stars for his professionalism,…read moreknowledge and customer service. Generator, Water Pump and Electrical issues he diagnosed and repaired. We are grateful to have him to keep our RV in perfect repair and maintenance.

Absolutely amazing customer service. Leo was more than helpful and had plenty of suggestions. Great…read morepersonality and we were very glad we found them. We had an overloaded trailer blow out a tire and they had the tire! I cannot say enough good things about them. They put a new tire on a rim and we bought an extra tire as well with a rim. It was amazing how quickly they took care of us. That was a great relief as this drama have been going on for over 24 hours previously. Absolutely worth the drive even if you're not nearby.

Awesome service, awesome prices, very courteous and a very friendly atmosphere…read more JSantos

I am a first time Class C motorhome owner. I had run into some problems with my motorhome and after…read moredoing extensive research on Google by reviews and so forth I decided to call On call RV repairs. I received a call back immediately I received a call back immediately I was then put on to their schedule with a 2-hour window they call when they're on the way. Kevin, the service tech, not only diagnosed and fixed my problem, but answered a "ton" of questions I had about the motorhome. A few weeks later I ran into another unrelated problem, this time requiring a part, I shortly received an estimate, approved it, part was ordered and installed quickly. All work is warrantied. I am in the ac service industry myself, when I tell you this is a quality service company, you can believe I know it. Finally, I have since left and still text Kevin with some questions I have while on the road, he always garactiously answers me. GREAT company!!!

On call rv repair provided same day and professional service. Our service tech, Kevin, has a…read moremethodical troubleshooting approach that found our issues quickly. Part needed to be ordered. Kevin was completing the repair the same day the part arrived. Do not hesitate to use On Call RV Repair.

First I want to say for the initial visit they we quick, timely and neat, very professional. As I…read morecan only assume, they asked for you to pay for a full hour of work, up front, before would even come out. I am not aware of any business that demands payment prior to even diagnosing anything. The issues I had, seemed to work when they were on-site and I explained that this happens to me too. Sometimes it works, sometimes it doesn't. They suggested they'd come back, check out those issues again and install a new air conditioner (it needed it), clean another air conditioner, seal the roof and fix the original issues. They would build it all into a roof claim for insurance. After weeks of texting and calling with no follow up from RV Wizards, I asked if they were up to finishing the job or would rather pass? Again, no response. So I paid their 130.00 for.......nothing. I would not recommend. Run away!!

With 36 hours before having to leave Key Largo and drive 900 miles, RV Wizards answered the call…read more Our 16' awning was fully extended and even the manual retraction option was not working. They didn't have the part to fix it but that was not really expected. They did send two guys over, at 8 AM on a Sunday, who wrestled the awning arms back to the IN position and then went on the roof and tightly rolled the awning and secured it in place. They understood the assignment! Before they left they talked us through making the repair once we get home and get the part. I would not hesitate to call this company again if we have a problem next year when we are in the Keys.

Problem Solved!…read more Carlos was very nice and helpful by helping me out over the phone trouble shooting a kitchen light wire that had blown apart from a roof leak. I found the problem as I was told, and it was a broken wire all wrapped up in electrical tape within the same area in the kitchen. Thank you very much, Gregory

Great electricians!!…read more I am extremely impressed with their service. From the moment I reached out for a quote, the team was responsive, professional, and friendly. They made sure to explain everything clearly, offering advice on how to improve the efficiency and safety of my electrical setup and all my outlets. On the day of the job, the electricians arrived on time, were very respectful of my home, and got straight to work. The job was completed quickly, and they made sure to clean up after themselves. something I really appreciate. The quality of their work was top-notch, and everything is functioning perfectly now. I especially liked their transparency when it came to pricing. There were no hidden fees, and they stuck to the initial estimate. I'll definitely be calling them again for any future electrical needs and highly recommend them to anyone looking for reliable and professional service. 100% recommend!

We rented a class A, it was very worn out and dirty. I usually rent from cruise america and will be…read moregoing back to them.

I just rented an RV yesterday for a trip across country to relocate my 83 year old grandmother from…read moreMiami to Los Angeles. Where to begin.. The office phone line from where we picked up the RV continually rings. You're lucky if someone picks up and you can't leave a message as there is no answering machine. The place where you pick up the RV looks like an abandoned lot - the only reason we found it was because there were a few RVs in the lot. The main receptionist was nice and went through the orientation quickly but was willing to answer questions. She was the only positive part about this experience so far. We were told that the RV takes 4-6 hours for the refrigerator to cool. The reason we are driving instead of flying is because my grandmother needs Insulin that has to be refrigerated and she doesn't want to fly because of COVID. Well, 5 hours had passed and the fridge was not getting cold- not even close. I called the road side assistance number because the office tells you "once you drive off the lot you're in road side assistance's hand". I spoke with two representatives: Sherri and Melissa. After making sure I had done all of the proper steps, they told me that they would look into hiring a contractor to come take a look at the fridge. There is no actual road side assistance. You call the main El Monte number and they find someone to "maybe" come fix your problem. When I told Sherri that we needed the fridge for the insulin, she told me get a cooler as a back up for the insulin. Imagine paying $2,700 for a working RV and being told to go get a cooler. If I wanted a cooler I would have just driven in my normal car with one! The worst part is that when they found a contractor to come fix the fridge- they declined because his rate was too high. Attached is the text the contractor sent me about not coming to service our RV because El Monte didn't want to pay. EL Monte has yet to call me back and it's a new day already. My uncle was able to figure out the loose wires and fixed the fridge on his own. We haven't even hit the road yet and it already has been a bad experience.