In July 2025, I signed a lease with Extra Space Storage in Sebastian for a 10x10 climate-controlled…read moreunit at $76 per month. Before I even moved in, I was asked to post a Google review. I chose not to, because being friendly and keeping a facility clean are basic expectations of any storage company. If a business cannot meet those, it should not be trusted with people's most personal and irreplaceable belongings. I am posting this review now because customers deserve to know what happens after the contract is signed. Within three months, my rate was raised by nearly 100%, with only 30 days' notice. I called the company multiple times and responded through every channel available, providing clear, factual information. Each time, I received the same scripted answer, pointing to fine print instead of addressing the ethics or impact of their actions. When I filed a formal complaint with the Better Business Bureau (Case #24034409), Extra Space responded that the increase was "within the law" and permitted by the lease, again avoiding any discussion of the ethics behind doubling a customer's rate in 90 days or the burden placed on people who cannot easily relocate their possessions. I understand the contract I signed. What I reject is the idea that this is a legitimate "market adjustment." It is a calculated business strategy that exploits customers during moments of transition. Most people seek storage when life is already unsettled, moving to a new city, downsizing, or navigating other stressful and costly changes. To impose extreme rate hikes knowing people do not have the means or time to move their belongings elsewhere is deeply disappointing. For most of us, storage is not about "extra stuff." It is about protecting what is important: pieces of our lives that cannot be replaced. I trusted this company to do what was right. Instead, I learned a painful lesson: integrity does not seem to matter to them.

I've had nothing but positive interactions with the staff at extra space storage, like everything…read moreelse, prices continue to rise but not out of the range of other storage facilities. I have nothing bad to say at all.

I've been at this storage facility for 8 years and couldn't find a friendly more courteous staff …read more I just finished up with my storage stay and Joan the manager handled closing my account what an understanding gal just so warm and friendly ; always on top of facility cleanliness and the comfort of every guest . Thanks again for taking great care of all my treasures and keeping the facility so clean . Denise

From the owner: Our Customers Love Us!…read more Your ULTIMATE Storage Solution! 2013 and 2014 Winner of Hometown News Reader's Choice Award for Best Self Storage Center. Sebastian Self Storage *Are you between houses and need a large storage space? *Are you redecorating and need a temporary mini-storage unit? *Are you simply low on space in your garage or business? Sebastian Self Storage can help you. We provide a safe state of the art, dry and secure, climate controlled and non climate controlled self storage environment for your belongings. One of our storage specialists will assist you with help on how to pack your things, and help you make proper transport arrangements. Sebastian Self Storage Moving Help We provide a full range of moving supplies from packing supplies to a free truck rental for our self storage customers, depending on availability. Our staff can help you determine just how much self storage space you need. Feel free to give us a call with all of your moving needs. Security Seb

Great service from beginning to end. Reasonable prices and friendly staff/movers. Thank you for…read moremaking it a smooth process.

Quick and careful transportation of our furniture in 1.5h. great communication throughout. Great…read moreprice compared to all other local movers.