We decided to end our relationship with Ben Losin of Schulte Insurance after repeatedly struggling…read moreto reach him for assistance with our medical insurance. While he was initially usually attentive, over time it often took several days for calls and emails to be returned, which made navigating our coverage increasingly stressful. I had shared my health issues with Ben so he was aware of my condition, which made timely and clear communication especially important. Despite this, he consistently preferred phone conversations over providing written responses to important insurance questions. We explained that having information in writing was essential for us to reference later, but this request was not accommodated. This left us feeling uncertain and raised concerns about why written communication was avoided. The challenges became even more apparent as my husband's coverage grew more complex. Instead of guiding us directly, Ben encouraged us to contact the insurance company ourselves. Without a full understanding of the intricacies of the plans, this process became frustrating, time-consuming, and stressful, especially since we had engaged an insurance representative specifically to help navigate these issues. We hope our experience can serve as a caution to others so that no one else faces similar difficulties.

Friendly, knowledgeable, helpful - totally great and easy to work with, I love family businesses!…read moreThank you so much!

Easy to make a reservation online. New location - pay attention! I parked in The Valley behind the…read morebusiness. There is an entryway from front and backside. Staff is friendly and pleasant. You can text the provided number & receive prompt answers.

I had to get fingerprinting/background check done for job employment last year and the process was…read morequick and easy! Khan answered any questions I had and explained how the process worked, such as how long results would take and where they would be sent. I was very pleased with the service and knowledge provided to me. Additionally, they did a fantastic job communicating with me when they needed to reschedule my appointment 1-2 days later after the initial appointment was made. I highly recommend their services, especially if you need fingerprinting/background check to be done efficiently.

DMV services are fast! 15" wait to pay my car registration here. They also have insurance service…read moreand travel services here. We have a bundle with our car and home owner insurance as well. Great customer service too!

Still have not heard from any AAA executives or leadership. They essentially stole $500 from me and…read morewon't respond to any of my emails or calls and won't schedule an appointment based on the money that we already paid even though they canceled the appointment three days before we were supposed to have a driving lesson. This is criminal.

I needed to add a policy to my state farm account and worked with David Murphy. Davis was…read moreexcellent, he matched up my previous coverage for the new policy, then we talked through some pricing adjustments/options and had everything locked in quickly. We also reviewed one other policy and fine tuned that policy as well. I have worked with many different insurance agents over the past 30 years. David may be the best one ever. I also previously worked with other agents in the office and they were great as well. We are very happy customers.

Have had insurance with Katie Harlan for over 5 years ( home, auto, umbrella, all 3), with numerous…read morepolicy changes and questions and Katie and her office are always on top of things, always available, and VERY responsive. Could not recommend this insurance firm more!!!

Andrew has gone above and beyond helping us with our homeowner's insurance needs in a challenging…read moremarket. We were very satisfied with the coverage and rate we were able to secure with him. He's had excellent communication, responsiveness, and professionalism anytime we've reached out, and continues to give us confidence that we're being taken care of by someone who really cares. A rare and lucky find indeed!

The folks at Alitt Agency are true professionals and work very hard to answer my questions…read morethoroughly. I trust them and appreciate all their hard work over the years. Thank you!

Sold me a policy that didn't actually cover my business and then sent me an email 3 days later…read moresuggesting I cancel the policy. Doesn't seem very knowledgeable in general.

Nick and his team are so amazing to work with. Nick's response time is very quick, which has been…read morehelpful when we've been dealing with the turbulent insurance market in California. He is very knowledgeable about the insurance industry and has put our mind at ease when having to make decisions. I highly recommend working with Nick!!

Sebastian Saetre is an absolute blessing. I have gotten in a jam with the insurance company over…read moreautomatic billing twice now. Sebastian promptly took care of it both times. I cannot tell you how valuable it is to have an advocate like Sebastian in your corner. Thank you for coming to my rescue for a second time.

Knowledgeable - professional - sincere. Nov 26 2019 met…read morewith Sebastian to change Medicare Advantage Plan for 2020. Had spoken with him twice before and he impressed me right away. I have been on Medicare Advantage for 10 years and used 4 different providers so I understand how it works. He doesn't try to push you into one plan or another - just explains the differences and the pros and cons. Does a great job. If you want someone to help you with your Medicare decision - I highly recommend Sebastian.

Mary is the quintessential professional. I hadn't had car insurance for several years because I…read morehad been travelling so when I bought a car after returning I needed insurance quick. My brother had a policy with Mary and so he called her after like 7pm on a SATURDAY night - she insured me on the spot, over the phone! That was about seven years and three cars ago. I'm partial to Allstate because if you get multiple policies (I have renter's and auto) the rates are fantastic - IF you have a good record. Also, you get a bona fide agent. I've had great responses every time I've filed a claim and I know I can give her a ring anytime I have questions or life changes. I've also never met her in person! Not that I'd mind but I've always gotten great results over the phone and I hope I never have to change my policy.

Mary is fantastic. She is really nice, responsive, professional, and goes above and beyond to make…read moresure I get the best rates. I've been with Allstate for over 10 years, and went to Mary when I first moved here 3 years ago. I've never regretted my decision to go with her as my agent.

Always provides the best service. Fast responding and very caring. Recommend 100 %.read more

I recently moved all of my insurance business over to Lisa Trapp's office and am very happy I did…read moreso. Her team answers your questions quickly and clearly and if there are any issues, they get resolved. Insurance coverage can sometimes be confusing so it's good to know you can call and get the answers you need. My personal business with her agency has all been handled remotely but they've got a physical location in Encinitas near a bunch of other solid businesses (Peet's, Los Tacos, the Habit, Luna Grill, and nearby Trader Joe's) so pick up a new insurance policy and come hungry.