Jessie is personable, has great attention to detail, and is very thorough. She provided great…read moreadvice and tips when washing and styling my hair. She asked questions and listened to my likes at the beginning of our session, and she customized styling my hair based on my preferences. And for the first time ever, I actually liked how my hair was styled after my cut; I usually never do after a dry cut/curly cut because stylists usually put too heavy products in my hair which weighs it down. All to say, I had a great experience with Jessie. She gives wonderful, positive vibes; and I will be booking with her again in the future!

On 5/29/26, I dropped off my super curly haired teenager here so they could do some magic for $300…read more We showed photos of what he wanted. I told Melissa he's a high schooler and also needs a sustainable cut/style. I should have never walked away leaving my underage kid there. I was really counting on Melissa to figure out if the look he wanted was possible with his hair texture after she got in his hair. When my kiddo came out, he had a fro with undefined curls, I was shocked and I could tell that my son was not happy. He said he thought there would be further styling or cutting but that did not happen. My teen doesn't quite yet have his voice to speak up. Needless to say when we got home, he was in tears and he had to stay home instead of going to a dinner event. I called the salon the next day and spoke to Angie. I sent her the pictures of what he wanted and what he ended up with. She said they would find a solution immediately. However it's been over a week of text messages that have not been returned. None of my voice mails have been returned. I even walked in to the salon and Angie was out to lunch. I was told Nicole would call me back. That has not happened. I managed to talk to Angie and she promised she would talk to Nicole that day and get me a response. It's now been over 7 days and this has not been resolved. We walked away paying Melissa $345 including tip. And another $100 in products. Seems like we need a call back and definitely need a redo which they advertise as their policy if there is unsatisfactory service or a refund. I hope that if Melissa reads this or the owners, they might consider growing a conscience in the treatment we have received.

Located on Lake Avenue in Pasadena CA. I came in the morning or mid-day. I came twice in 1 week. As…read morelong as you book your appointment online the night before, you're good to go. If you walk-in, you may be disappointed as they are pretty popular and book up. I got Cosmo tai. There is a style book with a 8 styles, so you don't need to search google. The stylists are really good here. The interior has natural light, but the back wash area is much larger than you think. A wash and style costs around $60. Just styling with no wash is around $44. Don't come 10 minutes late, or you will miss your wash. You will be offered coffee or champagne as a perk. Really love this place! The street parking is paid on the machine, but the cost is relatively low.

Have been to over 10 Drybar locations across NYC, LA, Pennsylvania, Connecticut, London, and…read morebeyond, and this Pasadena location was by far the worst experience I've ever had. The woman at the front was lovely and kind, so check-in and check-out were the only bright spots. I arrived with clean, wet hair and had already chosen the products I wanted used. Once I sat down, it was clear my stylist was in a mood. He refused to use any of the products I requested, saying he "doesn't like them," and proceeded to blow dry my hair with zero heat protection. The blowout was rough and he was aggressive with my hair, couldn't get it straight, and it was obvious I was in pain. Wanted to get up and walk out the entire time, and honestly should have. Went home, washed my hair, and redid it myself. Paying $70 for that experience was not okay. I don't write bad reviews often, but felt I had to warn others.

Faby Conde is the BEST colorist and hair stylist. I've been with her for 12 years and she makes me…read morefeel amazing everytime. Today her mission was to make me look younger and mission accomplished I feel like #2016

Amazing service! Everyone was very kind, and the cut turned out great! Would recommend for sure.read more

Investing in a good hair cut truly makes your entire look. I have had hair cuts all over La and I…read moredon't trust ANYONE but Pamela for my hair cuts. Not only is blackbyrd the TOP hair salon in my opinion, but it's also like a little family. Pamela pours so much love and care on all her clients. She is such an empathetic and so full of heart.. she remembers details about her clients and makes sure you have a pampered stay from beginning to end. She lends an ear and has given me some of the best advice. I feel so heard, and pampered each time I come here. I look forward to seeing the fresh flowers at the shop, the coffee/tea, the cute candles and chocolates I like to get. Blackbyrd also carries all my hair care products that make the biggest difference for my hair. Come see Pamela for the BEST hair cut OF YOUR LIFE!!

Pamela is a hair genius. She is unbelievably talented, thoughtful, and her aesthetic is unmatched…read more I have been getting my hair cut by her for almost 10 years and I will never stop. She is an artiste with her scissors and a friend to confide in when you are in her chair. Our hair is a part of our spirit and I only trust pamela to cut/style my hair.

I can honestly say this was one of the best hair experiences I've ever had. For the first time, I…read moretruly felt listened to--not just what I wanted, but also what I didn't want. Mileydy took the time to evaluate my hair in a way that felt so thoughtful, considering my skin tone, face shape, and overall style. My color came out absolutely beautiful and so flattering, and the cut is hands down the best I've ever had. The attention to detail really amazed me. I actually found Mileydy by chance on Google and fell in love with her work on Instagram, and now I feel so lucky that I chose her. I walked out feeling heard, understood, and genuinely happy with my hair. I couldn't recommend her more.

My sister came to ColorByMileydy in Brea after struggling with uneven tones and damage from…read moreprevious coloring. She has Asian hair, which can be difficult to lift and blend, but Mileydy truly understands how to work with dark hair safely while keeping it healthy. She transformed her hair into a soft, elegant, dimensional chocolate balayage that looks natural and expensive. The appointment took time because she focuses on hair integrity and precision, and the results were absolutely worth it. If you're looking for a balayage specialist for Asian hair in OC, she is the expert to see!

Sarah is my hairstylist for the past 4 years and I do not trust anyone else touching my hair! She…read moredoes the best layering and my hair always feels amazing when I leave! She also does the best blowouts! Thank you Sarah for the amazing haircuts

Very rude and unprofessional salon. I waited 30 minutes…read moresimply to get pricing information. During that time, the stylist says she's busy go talk to assistant. the assistant doesn't know prices, she has to "look them up on her screen" and has to find her login password.. I wait then she.. gets a phone call, but she doesn't not put the phone caller on hold; instead, she prioritizes the call over an in-person guest who had already been waiting. At this point I'm just over it.. this salon has no basic service standards. So I write a short review. But the real issue is the salon manager, Cathy. See screenshot Rather than acknowledging the experience or taking responsibility, her response to my review was defensive, dismissive, and borderline hostile. She reframes the situation and even added a passive-aggressive comment along the lines of "too bad we can't review you." Wow! That last remark says everything about the culture here. Customer feedback should be met with accountability. A manager who responds vengefully instead of constructively tells you everything you need in how guests are valued. If this is how concerns are handled publicly, I would be very cautious about how problems are handled here about your hair!

I scheduled a month ago for my nieces party. Two sisters for hair and makeup and 11:00. One would…read morebe getting hair while the other makeup and then switch. I text Liz to ask if they can add my sister at 10:00 for hair and makeup and she confirmed yes. I have all the proof on my text. Then a few days before I asked if they could do my hair at 9:30 no makeup and they were nice enough to accommodate me (or so I thought) fast forward to day of our big event. Yes I was running late and they moved it down that was my fault. But when my sister got there at 10:00 they started asking for one of my nieces saying one of them was suppose to be at 10:15. My sister called me on speaker and Liz was very rude and unprofessional. She totally made my sister feel so uncomfortable on a very important day for her and her daughters. It made me so upset that the start of their big day was ruined by how rude they were being treated and how Liz was yelling at me on the phone. I sent screenshots to my sister so she can show them proof of all our conversations. Liz dismissed it still blaming me. I told my sister here is the text she sent me with prices because I have a feeling she's going to try to charge you more. Sure enough my sister said she tried to charge her more. Upon seeing my nieces to get them in their quinceñera dress I could not believe the makeup that was done on them. I could have done a better job. They slapped sloppy glitter on top of their eyelids and put on cheap eyelashes. Their makeup looked lfar from special and the girls were so disappointed they almost cried. This "beauty bar" is not for a special occasion! Avoid at all cost. You will be disappointed. The makeup artist is nicer than Liz that's for sure but does not do quality work. Pay more for makeup because a cheap price comes with cheap makeup and hair . Update! The business intended to clarify but they are wrong. The attitude of Liz ruined what was suppose to be a special moment for my sister and nieces! There was no need to be rude and yell at me on the phone!

If you're looking for a spa, check this place out. This spa is clean and centrally located in…read morePasadena with reasonably comparable prices. I love coming here for facials and to touch up my brows. I utilize the services of Julie, who is very attentive to detail and your personal skin care needs - this is your go to person. For my facials, I let her take the lead and go with what she feels my skin needs. I have never had any issues from the products used and I have always been satisfied with the outcome. I'm not going to lie, the extractions hurt but they're necessary so just grit your teeth and the process will be over before you know it. This spa is located in a plaza with a very ample parking lot. It is monitored so make sure you pay for your parking (I believe the first 30 or 90 mins are free...forgot the deets on that) or you will come back to a ticket. If you're in a need of a snack before your appointment, there are several coffee shops you will pass before reaching the spa. Appointments are required as is a deposit for services.

Covid19/ George Floyd Riots…read more I was so relieved to see Hannah again. My hair had grown out during the shutdown/riots. I had a mullet. I colored the grays myself so there were still grays peeping out. My daughter's appointment was at 11. We weren't able to go together as we usually do. I arrived at noon. My daughter was leaving. I told Hannah that I wanted to grow out my hair. She was able to blend it in and texturize it without compromising the length. Hannah is exceptionally talented.

This review is lonngggg over due…read more Let me begin with Jackee. Jackee has the perfect hand with cuts. My hair has not only grown longer and healthier every time she cuts it but my hair has life and she never over cuts! I have really thick hair and she cuts with detail. Next, I just went and got my brows done at a threading studio. It was horrible! So I was speaking to the owner Ernie and he recommended Raquel, I don't usually wax but I tried it and I am beyond happy with the results she gave me! My eyebrows look like model brows and I'm so happy! Lastly I was in my best friends wedding and the brides hairstylist cancelled on her from another salon!! I was already getting my hair done with Jackee and my best friend has extremely curly hair! So I was like someone help! Bride needs her hair done! Jennifer came to the rescue! It came to the point that my bride/best friend was like omg can she forever be my stylist. She did the job and made the bride feel beautiful. That was such a a stress off my chest. I'm so happy with the results and the stylist at this salon! It's my go to place and highly recommended!