The staff and owner were super helpful. I needed a specialty part for a splitboard. Without it, I…read morewouldn't ride the board. They were kind enough to find the part on a rental board and got my board professionally setup so that I could ride. It saved my trip! A+ service! Highly recommend!

Friendly service! Found what I needed, and was on my way. Needed a pair of snow boots, got a…read moregreat pair of Sorel's

Been seriously impressed with these guys! I have been going to one of their competitors for a while…read moreand while everyone there was super nice, I just felt like I was getting screwed on service. So much so that a bicycle manufacturer knows about it. I broke my chain whip on a Monday evening and decided to try and new shop on a whim and ran over to pull a cassette off a wheel. These guys took care of it instantly. Three days later, I was having some bake issues and within an hour of drop off, one of their lead techs was already on the phone with Sram having a replacement overnighted. Definitely above and beyond! Pretty stoked on their work and attention to detail!

Have stopped by Pine Mountain Sports two different times while coming from Northern California and…read moreboth times they've been able to help me with quick adjustments with my bike and sent me on my way to ride! Appreciate the support with my bikes!

Just a note of thanks. Amazing support for this year's ChefsCycle event. When things went a little…read moresideways, Sunnyside staff showed up where my husband was taking a break with a bike to keep him cruising across the finish line! Equipment and service with a smile, nailed it! Why ship a bike when you can rent a state of the art ride with people to support you? Thank you!

Knowledgeable staff, friendly and truly interested in helping you find what you need without…read morepushing sales on you or upselling.

The young men who work here have beautiful manners. They helped me work through several changes on…read moremy bike, and never broke a sweat . Chatty, smiley, funny . Thank you so much . Tanner, Chris, Steven ...not sure of other names.

Great selection of used outdoor gear, from shoes/boots to parkas and shells to climbing gear and…read moresleeping bags. The stuff is definitely pricier than you'd find in a thrift store but usually much better quality from upper-end brands. There's a full service ski and bike repair shop area in back too, and lots of good advice is dispensed here on the regular. Counter folks are always upbeat and helpful too. Laid back but pro vibes. Local treasure, IMO.

This is a cool store. It's in the "old mill District" of Bend, and when you see the building, you…read morecan see why they call it that. It's a great store, two stories, with lots of goods. Clothes, shoes, outdoor gear, hiking gear, freeze dried backpacking food, energy bars, if you are looking for something for the outdoors, you will find it here. I bought a bicycle sometime back at REI, and it did me very very well. I'm on a "road trip", so I didn't buy anything today. Prices are definitely on the higher end, but hey, you get what you pay for. If you are an REI member, you get offers, and discounts throughout the year, and a rebate in the form of a gift card based on the amount that you spend every year. Not a bad deal. I really enjoyed the store. Thanks.

REI is REI no matter where you are, just based off of the building at this location alone, this one…read moreis epic. What a cool freaking building and location.

I came into the store yesterday and it was pretty organized and clean. I was in my old running…read moreshoes and walking near the shoe section when an employee, Mikayla, saw my old shoes and showed me the running shoes. She let me try on a few more pairs and was great, even showing me the deals that were there. Good store and, as far as I'm concerned, great employees!

I love the staff in our local Dicks. Just went in to buy an air cap for our raft, walked up to…read moreMike, and he literally just handed us one. Said, "You're good." Now this is why I moved to Bend 9 years ago from LA. Management please give Mike a pat on the back.

Just want to give a shout out to Cami who helped me today. I had a return that was purchased…read moreonline with a friends and family discount. She was so kind and helpful. Wonderful customer service!!!

I am a big fan of the Columbia sportswear line of products and you appreciate the various retail…read moreoutlets that they operate. This brand offers a very high level of consistency as well as customer service. Top quality products at a reasonable price point so to speak, service to buy typically outstanding group of employees. Having been a regular shopper at the location in Sellwood, I was a little concerned I would lose some of that service that I've been accustomed to at the show and location however my fears are put to rest easily on my first visit to the Bend location. My first experience was with one of the management team - Brody - and I cannot day enough great things about my interactions with him. My family and I will be back!

Its a great shop! Lots of locally made items. BUT the Death Valley Nail Lacquer is just that! Dont…read morebuy it!!! It smells extremely toxic and my Daughter and my 7yr old granddaughter were no way going to put it on. So dont buy because the store will not take it back for credit or a refund.

I almost howled in delight when I walked into this little shop. They carry a mix of practical items…read morelike leather pan handles and cast-iron cookware, camping gear, even wicker basket backpacks, alongside clothing and accessories that are made with intention. Everything has a classic vintage feel that fits into the Bend world perfectly. I especially loved all the hand dyed clothes, colored with various wood dyes, indigo, and cochineal. Definitely worth checking out if you're after well-made, purposeful goods.

The Sportsman's Warehouse (SW) in Bend, OR sells Columbia PFD Rambler shorts with an attached $50…read moreprice tag. An internet search revealed that many other stores currently list them at half off that price, clearly closing them out for the end of summer. SW online lists these shorts as a clearance item and offers them on sale from $31.77 - $45.00. I purchased them and another item at the store only because I had a $50 gift card from a previous promotion, and I was passing through Bend. Until the next day, I failed to notice that I was charged $85 for the $50 shorts that other stores are closing out for $22-$32 and SW online is closing out for a $31.77-$45. I then called while 30 miles from Bend, with no plans to ever return there. The answering clerk stated that PFG had raised their price. This is a questionable claim, because Columbia manufactures these shorts and offers them for $50 on their website, and SW online and other retailers are offering them at clearance prices. The clerk then informed me I could only receive a refund for their having overcharged me 70% by coming in. That would cost me far more in time and driving expenses than the $35 that SW stole from me. I escalated to a manager who claimed company policy would not allow a refund over the phone due to "risk". He could not articulate what this mysterious "risk" was despite online and phone credit transactions being a worldwide routine business practice. I claimed that SW must find it more acceptable to cheat a customer by overcharging them than to possibly expose the company to this mysterious "risk". Presumably for lack of a reasonable reply, that mid-level manager claimed there was nothing he could do. I requested to talk to someone who could make decisions. After about a minute, the manager returned to our call and stated that members of upper management weren't available, but "they would tell me the same thing." He offered me a $40 gift card and stated that is all he could do. Clearly, that solution ensures any refund I receive of the money SW stole from me be spent on heavily marked up merchandise at SW. Apparently, cheating a fixed income senior citizen (and perhaps many other customers) by overcharging, knowing that a high percentage of customers cannot economically return to the Bend, Oregon store, is acceptable business practice by SW, a corporation worth $43.7 million. Representatives of the Bend, OR SW store ensured that a "risk" does exist, but it is the customer that incurs that risk. I will ensure that my future purchases are made elsewhere. Being short of options for restitution, I will spend the $40 gift card and not a dime more, I will post negative reviews on every possible site such as here and Google and Yelp, and will be filing a complaint with the Consumer Protection Division of the Oregon Department of Justice. Please help me to ensure that SW's unacceptable business practices cost them far more than the $35 they stole from me.

Top notch service from an archery professional. Glad we stopped here to get my so. His first…read morecompound hunting bow

Tumalo Creek Kayak & Canoe is the best! Located right next to the Old Mill District in Bend, it's…read morethe perfect place to start an outdoor adventure and then enjoy lunch or dinner nearby afterward. The staff was incredibly friendly, knowledgeable, and helpful in choosing the right paddleboard for us. We rented stand-up paddleboards for one hour for $30, with the option to extend to two hours for $40, which is a great value. The river is beautiful, peaceful, and full of interesting scenery. There is always something to see along the way, making the experience fun and relaxing at the same time. And don't be shy about jumping into the water if the conditions allow--it can be part of the fun! Just be sure to follow the safety instructions provided before your adventure begins. We had a wonderful time and would highly recommend Tumalo Creek Kayak & Canoe to anyone visiting Bend.

My wife and I were unsure about kayaking as we have never gone before and we're bringing our 11lb…read moredog with us. The staff here is very welcoming and they explain everything to you. Basically you kayak against current near the edges of river and then you go with the current back to the dock. The staff is very laid back and they don't pressure you into anything. It was a great experience and we'd definitely do it again. Very safe and reassuring.