Love this spot. All the staff are super friendly and super knowledgeable…read more I bought my k2 boots this year at tactics bend. I explained to the guy how I ride and the type of boot I like. He had me try on a couple different brands but told me from the very beginning that I think I would like the k2 the best. He was totally right. They always have sales and cool events. Love going there on first Friday. Best staff ever, great location. Only thing is I wish they played snowboard/ skate videos on a tv. Kids these days only see instagram clips. It would be cool for kid to walk into a shop and be able to see a video like "yeah right" or "TB 8" Just weird to me when skate shops aren't playing skate videos.

I went Friday at 3 pm. I asked if the could wax/ edge my board before 8pm/ close. They said yes…read more Charged me. I bought goggles. I called back at 6:30 to make sure it was on schedule. They said it would be done in 45 min. I drove down and got to downtown at 7:10. They called and asked if the could have it for 24 hours-- I said I had guests in tow so that wouldn't work. I said I'd just pick it up. They must have already spent the 25 I gave them in advance bc they reluctantly said they would wax/ edge and that I should come in at 7:50. I picked it up// and the small rock scuff came which was the primary reason I brought it in was still there-- so maybe they waxed it. But if the did they didn't buff it. There is no apparent managed at this place. I think that's part of the issue. The other shops in town -- particularly the west village lodge at bachelor are much better. I won't be back unless I'm desperate.

Locally owned and operated, CAAKES is a shop that stocks unique unisex clothing with an urban / hip…read morehop / skate vibe. The shop name stands for Create Authentic Art Keep Everything Simple and has quite a following in the Salem area and beyond. You can pick up a new skate deck, new threads or even catch local artists performing hip hop or comedy in this downtown shop. The owners care about the community and get involved in local events. Shop & support local, and stop into CAAKES the next time you're in Salem.

Always an amazing experience when I walk through the doors! Locals who support locals! They really…read morehave an understanding of the cultures that make Salem so great! Caakes no breaks!

First, the prices were to high. Im not going to pay 60 dollars for a hat. Second, the workers were…read morevery rude. I simply asked for a bag. And he said "nuh uh, no way" They said it in a mean tone, and i thought they were joking at first. I was ready to pay for a simple bag. But they just kept smiling at me till i left.

My teens love this store. My son said there is usually the same cashier in there (didn't catch her…read morename) that is always super nice. I appreciate that she treats them with respect even though they are kids.

The staff and owner were super helpful. I needed a specialty part for a splitboard. Without it, I…read morewouldn't ride the board. They were kind enough to find the part on a rental board and got my board professionally setup so that I could ride. It saved my trip! A+ service! Highly recommend!

Friendly service! Found what I needed, and was on my way. Needed a pair of snow boots, got a…read moregreat pair of Sorel's

We walked in off the street and were immediately helped. We were looking to rent two hard tail…read morebikes and take them to close by Phils Trail. The staff were so helpful in making sure we knew where to go and what trails would be best for our level of biking. We had the best time. Prices were also very good compared to other places that we called! Would return here in a heartbeat and hope I get the chance to!

Thoughtful and honest team. My most recent visit was for a Mountain Bike tune up and I was…read moreexpecting to need to update a few parts of the bike but instead of trying to upsell me they reviewed the bike and really all I needed was some fresh oil and a good wash. They also gave me a few things to keep an eye on for next season. Super knowledgeable team. I've also visited for bootfitting and other random needs and always am met with a team member who is helpful and not pushy.

I do enjoy the big five Brandon feel like they are a very consistent well ran organization, each…read morelocation being pretty there a cookie-cutter to the others. This site is no different offering the same great pricing and inventory as the others that I've been to. The staff is super friendly, professional and knowledgeable as well. One of the things I really enjoy about big five is the incredible sales they put on on a very regular basis. I typically will purchase a pocket knife of some sort for my father for birthdays, Christmas, Father's Day and any other time that there's a gift in need. He's a very outdoorsy kind of guy and has a tendency to lose his pocket knives so it's good to know that I can get him a quality replacement at a very reasonable price pretty much any week of the year.

No problems with this place. But multiple people have been waiting and on a Monday it says 9…read more Called and they say they open at 10.

Knowledgeable staff, friendly and truly interested in helping you find what you need without…read morepushing sales on you or upselling.

This store has a real neighborhood/local vibe. Staff spends time with the customers. Mechanics…read morewilling to discuss options, very helpful. Good selection of bikes and all things related to bikes. Good info on local trails. If I was a full time Bend resident this would be my go to shop.

I love the staff in our local Dicks. Just went in to buy an air cap for our raft, walked up to…read moreMike, and he literally just handed us one. Said, "You're good." Now this is why I moved to Bend 9 years ago from LA. Management please give Mike a pat on the back.

I would only use this place if my items were on sale. Otherwise they are too expensive. Everyone is…read moresuper nice though.

This is a cool store. It's in the "old mill District" of Bend, and when you see the building, you…read morecan see why they call it that. It's a great store, two stories, with lots of goods. Clothes, shoes, outdoor gear, hiking gear, freeze dried backpacking food, energy bars, if you are looking for something for the outdoors, you will find it here. I bought a bicycle sometime back at REI, and it did me very very well. I'm on a "road trip", so I didn't buy anything today. Prices are definitely on the higher end, but hey, you get what you pay for. If you are an REI member, you get offers, and discounts throughout the year, and a rebate in the form of a gift card based on the amount that you spend every year. Not a bad deal. I really enjoyed the store. Thanks.

Beware unmarked tariff price hikes when buying goods! The price you pay is NOT the price on the…read moreitem. I recently purchased a new climbing harness at this location. The rack was a little disorganized and I found a harness I liked and checked the price on the box: $94. When I left the store, I noticed I paid $104 for the item! I returned to the store and did a price check and was told by the clerk this was a tariff price increase and they never bothered to update the sticker on the item. They claimed they had the correct price on the shelf, not the item. (Due to the disorganization of the shelf, it was hard to tell which item was which and I went with the price on the box.) Please consider updating signage to warn of tariff price hikes or something to better manage customer expectations and avoid wasting time.

Top notch service from an archery professional. Glad we stopped here to get my so. His first…read morecompound hunting bow

If their customer service in store is as bad as they're online customer service then this place is…read morehorrible. Tried buying two Benchmade knives first one said it was in stock in store that I could pick up that day come to find out it wasn't in the store and none of the other stores happen to have it either, so I said okay mistakes happen the next day ordered another one, only to find out the same thing happened! Very disappointed I probably will never purchase anything from sportsman again I still haven't got refunded.