I came to get a powder refill, originally i was told that i would be able to get a different color for the same price. After waiting for an hour, a nail lady sat and started my nails and told me that i couldn't do a different color, i had to get a new set or do a gel over the old powder. So i got the gel but she did a horrible job, my nails are uneven and lumpy and crooked. I was in a rush so I didn't have time to point out the issue so i justnleuse to love coming here but this experience has definitely made me not want to come back. Update: I went back asking for a refund, explaining how it had been less than a day and my nails were already peeling. This rude lady said she can't give me a refund because i paid for the service not the nails. I've never heard of anything like that. She refused to admit that one of her workers messed up my nails. I definitely will not be coming back to this nail shop again. I highly recommend you find a different nail shop to go to with a better staff. read more

Secret Nail - chipped nail - Nail Salons Near Me - Baton Rouge, Louisiana

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I've been twice, and both times my nails have turned out great. The only thing I don't really care for is that some of the technicians are watching a show on their phones while working. I feel like they should be paying attention to their work. read more

Secret Nail - I got the dip powder manicure both times - Nail Salons Near Me - Baton Rouge, Louisiana

Love Secert Nails! The girls are very professional! Been going there for years! They stand behind thier work. I've purchased many gift cards for my friend and the are happy to receive them! read more

I visited here after being fed up with my old nail salon doing a horrible job. I made an appointment with Andy (I had seen his work on Instagram) and he done an AMAZING job on my nails!!! I absolutely love them. I will be visiting here again!! His shaping is perfect, something my old nail shop was horrible at. I LOVE their pedicures!! The lady that done mine took her time despite the shop being on the busy side and made sure she done a good job. She had conversation with me, which is another thing my old nail shop never done. They also wrap your feet and legs in a hot towel instead of just laying them over your legs like most nail shops. It's safe to say I will never go back to my old nail shop again read more

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this by far was one of the best nail salons i've been to! everyone was so nice and kind and they try to connect with their customers which is great. The guy did a great job on my pedicure, he took his time and he did not rush which i loved and he didn't hurt me. they took particularly good care of my nails as it seems the previous salon where i got them at used cheap products that weren't good for my nails. they let me soak for a long time and the were very careful with the drilling which i liked because i hate that. they are us the street from my house which i love and they off discounts to students as well. I paid 70$ for a pedicure and dip powder which i am very very pleased with. i will be returning. However, when you go here be sure to have time because the wait was about an hour. Great job secret nails. i wish you all great success! read more

Secret Nail - Dip powder - Nail Salons Near Me - Baton Rouge, Louisiana

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Never will I ever come here again!! I paid $78 for a full set manicure and a pedicure. Typically that's around how much I pay, but my nails would be perfect. Let's start off with my manicure, Anna did them and the nails are all different lengths. The powder is not evenly put on my nails and she made the nails too thick. I was in a rush the day I got them done so did not pay attention to my nails. My pedicure, do not get me started!! The lady who did my pedicure did not do my acrylic on my big toes properly. She didn't file down the acrylic I had already so now my toes have a lump in the nail polish. Also, the lady who did my toes her son was bothering her the entire time while she was doing my nails. That's probably why my white polish is already chipping. It has been 3 days only! I don't mind spending money on my nails BUT they need to be worth the money. read more

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Love them! My nails always look so good and they stay looking like a fresh set for weeks!!

I've tried this place twice now and both times I got a pedicure with white polish but the pedicure only lasted two days max each time before chipping. The last time I went the lady who did my pedicure was on the phone the whole time with no mask and was very rough while handling my feet. read more

I was grabbing lunch next door and had some time to kill in between appointments, so I decided to try out secret nails. The place is cute and small, my dad and I were the only ones there. They had plastic screens up as a COVID protocol on the manicure stations. They had a decent amount of polish colors and dip colors. Lin started on my pedicure and about halfway through I asked if someone was going to be doing my nails and the lady told a technician to come to begin on the removal process-- another woman came over (not wearing a mask, and seemed agitated when I told her to put one on) and started filing the dip down and wrapping it, but left about half of my nails unwrapped and said she was going to pop them off with a fake nail and when I told her I'd prefer them soaked she rolled her eyes. Then women left and never came back-- it was only after my pedicure was done that Lin moved me and started on my manicure. It initially looked very nice, but 2 days later and 4 of my nails have chipped. Both of our pedicures were nice, but nothing extraordinary. I wanted to love this place because of its proximity to campus, but I won't be returning. read more

I get a gel manicure every 3 weeks, but since it's just a color change it's only $23 without tip. I never make an appointment, but I don't have to wait either. The women that work there are very friendly and nice and get the job done. They are quick, but precise. My nails always turn out how I want them too. read more

I go here very often and every single time they do a fantastic job! I love the atmosphere and how friendly everyone is! This is the only place I will get my nails done in Baton Rouge! read more

HORRIBLE CUSTOMER SERVICE. if there was a way to give 0 stars, I would. I waited almost 2 hrs for them to repair a broken nail in a 7 minute rushed job. My nails are different sizes, shapes, and colors now. The tech who did my nails yesterday completely avoided acknowledging my presence until the other techs told her to tell me they didn't have time to fix my nail...AFTER I HAD BEEN WAITING ALMOST 2 HOURS. finally, the owner summons me over to sit so she can do a horrible job at fixing my nail. I waited 2 hrs for her to fix my nail in under 10 minutes. the shaping is horrible, she put 2 coats of color on my nails instead of the 3 that is on my other fingers. awful job, awful service, awful business. I won't be back. read more

Secret Nail - Index finger is the "repaired" nail - Nail Salons Near Me - Baton Rouge, Louisiana

I was looking forward to getting a pedicure because it's been awhile. I walked in, they did not welcome us. They simply asked us what we wanted & said "regular or gel." We let them know that they wanted gel & they say "the basket is over there." We picked our colors and sat and waited. One person did both of our pedicures. They never offered us options on which pedicure we wanted. They just assumed we wanted the basic. She she stopped in the middle of my pedicure to tell me she didn't like the color on my skin and if I was sure that I wanted to keep that color. I told her yes and that I liked the color. When we were checking out I asked her why didn't she offer us her menu with the options for their business and she said "oh I didn't know." When two other women before us were getting an upgraded pedicure experience. She judged as soon as we walked in instead of giving us the service we desired & the others that were there. Yes I am a dark-skinned black woman and the women who were there before me were all white. This is a problem. The establishment is nice but their service is biased, inconsistent, and ill-managed. If you look like me, try somewhere else. read more

ZERO STARS!!!! I went to this nail shop for the first time, it seemed really nice at first. But the workers were very rude and they also were rushing and it showed. I paid $30 for the most basic pedicure I have ever received, only for my nail polish to chip excessively 3 days later. Three of my nails broke off within a week and the polish was also chipping. I went back to get the 3 nails that broke fixed, and 2 days later, two of them broke again. I do not recommend this place to anyone if you want quality work done and to be treated respectfully. read more

I spent 3 hours at this nail salon to have my nails half done and prices made up as they go, they over charged me for everything this is unacceptable I do not recommend going here at all . read more

Had my first visit to this salon today and I'm so pleased! I believe the girl's name that did my nails is Ton (?) and she was so sweet and patient while I picked out my gel color and she was talking to me the whole time and was so attentive. The prices are great and they also give student discounts! This is my new fav place!! Would recommend! read more

Great service. We're not too busy. Told them what time I needed to be in and out and they accommodate me. Looking forwarded to coming back. My nails and toes look great! Thanks. read more

They did a great job with my nails! Everyone here is super welcoming and sweet! I also got my eyelashes done here and Audrey made sure I was comfortable the whole time, they looked super great! read more

DO NOT GO HERE! The nail technicians are rude and unprofessional beyond belief. I got a pedicure with gel polish on Thursday April 15 and on April 16 I noticed that my toes had already started chipping WITH GEL POLISH. I immediately called the store on Friday to let them know that my nails were chipping and I I needed to get them fixed but I could not come in until after the weekend because I was going to out of town. Whoever I spoke to on the phone was kind, took down my name and said she would make sure that my toes were fixed Monday. I had an emergency come up at work on Monday, April 19 but I wanted to make sure they knew I was going to come to get my toes fixed so I went by the store on my break. The rude technician in the front asked me why I even showed up if I couldn't get my toes done. I explained I didn't want them to think that I wasn't going to be able to get my toes fixed. She rolled her eyes and acted as if me being courteous was a burden. See the photos of the awful job done. There is literally a nail spot less than a half mile away called V's that does a better quality job for the same price. Avoid this place at all cost and go to @Vs Nails read more

Secret Nail - Nail Salons Near Me - Baton Rouge, Louisiana

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The women are extremely rude. They did not greet me or even look up at me when I walked in the door. They acted like the couldn't hear me when I was speaking and I am not a quiet person. Please do not waste your money here unless you want your nails to be rushed on or you want to receive TERRIBLE service. I wish I could give them 0 stars. The owner has a bad attitude and doesn't care able her customers at alI. I was treated so poorly. 0/10!!!!!!! read more

This was one of the best experiences I've had a nail salon in a long time. They were kind and did an AMAZING job on my nails. New favorite place! read more

This is my go to place in Baton Rouge. Excellent service- attention to detail and very kind staff. Prices are great and they offer a student discount as well! I get gel manicures but they also offer regular paint, acrylics, AND dip! read more

Great service, the ladies who work here are super nice and they really take time to make sure your nails look perfect. I came in right before closing once and they still didn't rush to get my nails done. Nice clean place. Prices are good too. However, the major problem I have is that both times I came the sample color I picked out wasn't true to color. The first time I chose a light beige and it turned out a pale pink. The second time I chose a muave and it turned out bubble gum pink!!! I'm really not into the color pink so this was very upsetting. Maybe it was a coincidence but I'll be trying a different place next time for this reason. (Also I did get shaped nails done and although they did turn out very good, it wasn't like the picture that I showed. But this could be because of my natural nail shape idk) read more

Great service! Great people! They offer student discounts. Always left salon feeling relaxed and refreshed after a pedicure :)

After getting my eyelash extensions done somewhere else improperly, I went to Secret Nails to get a fill-in after they had almost all fallen out after a week. Annie removed my old lashes and completely redid them, making sure each individual lash was perfect. She was super thorough and careful; a great experience! read more

They treat white patrons better than others. They do good nails but I dont like that they treat some patrons better than others.

There isn't anything "secret" about this place...in fact, avoid it. They were rude and insulted me over and over about my nails. Then...they charged me an extra $5 because I had too many cuticles. I never get my nails done, but decided to because I just got engaged. Pass this place up...there are many other nail salons in the area you can go to. read more

Great salon for the price! My go-to especially for the student discount. I always do dip and they last forever and even after 3 weeks it's hard to get the polish off. They don't seem to rush through which is how I felt going to V's. read more

i hadnt been back here in about a year and a half, and i needed to get my nails refilled and i wanted a new design. i hadnt been satisfied with my previous job at another salon, so i was hoping that it could get corrected here. i made an appointment and wasnt waiting for long before they got started taking off my old polish. the lady was sooo nice and so gentle. i then went to another lady when she was freed up from her other customer. she was incredibly gentle when buffing my nails and doing my cuticles. ive never had someone take their time like that, and never have i EVER walked out of a salon with unscathed cuticles. my tech was AMAZING!!! she was able to fix the shape of my nails and even buff the acrylic that was left underneath during the previous job. she was so careful in doing my design and was so nice in striking up a convo. i felt so relaxed and this has got to be my favorite mani EVER!! and this design was under $50, which to me is a great deal because of the shape and color. will be going back here EVERY TIME:) read more

Secret Nail - the finished product! - Nail Salons Near Me - Baton Rouge, Louisiana

My nails look horrible. I am new to Baton Rouge and have been trying different salons. I would suggest anyone but secret nail. My nails peeled off and broke within 3 days. They were lumpy and i ended up paying to get the. Redone somewhere else within 6 days. Will never go to again! read more

They pay good attention to detail. It was my 3rd time here and they were very consistent. The young guy normally takes care of my nails.

Just started going here a couple weeks ago and I love it! Great prices(and a student discount) and all of the workers are super nice. The salon is always clean and their work is great! Highly recommend read more

Called in advance (two weeks before and also a week before) notifying them that I would bring in a group of girls to get their nails done for homecoming. When I arrived the girls and I were treated horribly. I was told beforehand that 6 people worked there, when I arrived there were only 4. Upon walking in I was barely greeted and when the lady finally said anything she said she knew nothing about the group coming. Then one of the nail techs whispered that he suddenly felt sick and needed to go home, another customer laughed and told him to do her nails before he left. I've never been to a nail salon where everyone was rude. This place isn't kid friendly at all and I refused to spend a brown penny or let the girls spend their money in a place that didn't want it. I will not be back. read more

The employees were very friendly; however, the service was not the best. I went with a friend to get gel polish change (not the full manicure). The lady who did mine got the gel polish on my skin and the gel appeared very thin, almost like normal polish. At the end, she filed down my nails which breaks the seal of the gel to the end, so now I have chipped tips. Overall, the experience was great, but the results were not the best. read more

Very friendly. Prices are good. Pay attention to detail. Always have many workers there so you won't wait long. Have a good selection of opi nail color and opi gel color. read more