1. SecurCare Self Storage

    1. SecurCare Self Storage

    0

    Mustang, OK

    SecurCare Self Storage

    5.0 (1 review)
    Open 6:00 am - 10:00 pm

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    11 months ago

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    Emily B.

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    Cole Moving and Transportation Services

    Cole Moving and Transportation Services

    1.0
    (1 review)

    Worst experience - [ ] I tried to use this local company…read morebut it was a huge mistake. I made the reservation for a mid July move in early June. The woman in the phone said the schedule was open that week so I went with Monday. The Sunday before I received a text that the movers would arrive between 8-10am. Right before 10am a man who I believe is the owner called and said the guys were running late and it would be noon before they arrived. At about 12:30 he called back to ask if they could reschedule to the next day. I told him I had no childcare the next day and it would be really difficult for me. He said they would come around 3pm. He explained the reason they were delayed was that their driver couldn't pass the background check to get on the military base for another move and some crew had called in. I waited until 3:45 then called to get an eta. He then said it would be around 5. I waited until 5:45 and when I called back the office was closed so I left a message. I sent a message on Facebook and to the owners email as well. He finally text me back at 8:04pm to tell me they weren't coming but would come tomorrow and give me a discount. I asked what time and he said whatever works for me. I said earliest possible and just got an "ok" response. I text back to clarify if this would be 8am. I received a reply back at 11:47pm that they would be there at 10am. At 10:15am there was no sign so I text the owner to confirm they were still coming and got no response. I called the office and got the response that they were trying to fit me in today and understand if I have to get other movers. At this point they've had me waiting for a day and a half. My whole house is packed in boxes and I'm not sure where my small child and I were going to sleep. I spoke to another woman in the office that could not give me a guarantee that they were coming as she said her boss was not giving her a clear answer. The last I heard from them was at noon that they were trying to get someone out but never followed up again. Don't make the same mistake I did. This is the most unprofessional and unreliable company I've ever dealt with. The ladies in the office are very nice, but that's the only positive thing I can say. I rented a Uhaul and had a great crew (Fresh Start Moving Services) come and load for me. Do not give your money or time to Cole Moving and Transport Services.

    From the owner: We offer top quality moving services long distance or locally. We are your full service pack and…read moreload carrier. We take pride in our ability to move your property quickly and safely.

    Bellhop Moving

    Bellhop Moving

    4.0
    (10 reviews)

    All of my movers were very professional and courteous. Sebastian, Thomas, and Adam, in Dallas were…read moregreat! I would highly recommend them. Then Dillon, Kaleb, and Joseph in Oklahoma City were also great. Their morning move ran long and they kept me updated every step of the way. They were all super quick unloading and loading. If they had a question they asked instead of assuming, which I appreciated. I would definitely recommend Bellhops to anyone who is moving!

    I was able to get a great discount through groupon. Christian and Garett were my movers. They…read moreloaded my 2 bed/2 bath condo in an hour and a half. They were on time, hard working, and well worth the money. (5 stars if it were just based upon the two movers) The only problem with the move itself was that they gouged my couch and the fabric was damaged when they tried to force it through a door that was too small. They apologized and the company is sending someone out to fix it later in March. They would have been able to come sooner, but I had to book the repair on a weekend. (5 stars for customer service) My biggest problem, and the reason I gave it 3/5 stars is that I chose to book a Penske rental truck through Bellhops for a discounted rate. I felt like the lady who set up the rental truck was very misleading. "You can get a rental truck through us for only appx $30." Not true! There were hidden fees for mileage, and I even had to pay a $150 deposit!!! They added insurance for me at my request at a very low price, and then I found out that the liability insurance was not what I was billed by the truck company. I had to add another $20 for the real liability insurance. (1 star for misleading sales rep)

    SecurCare Self Storage - selfstorage - Updated July 2026

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