This company has the WORST customer service. I've been trying to close my account for almost 3…read moremonths now. You can't get anyone helpful on the phone. They tell you a supervisor will call you back and they never do. The charge a years' services to terminate a contract. WHAT A JOKE OF A COMPANY. I have yet to get someone to return my records.

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.

I highly recommend Will and Nicholas for your I.T. issues. They are both very knowledgeable and…read moreprofessional. Will charges by the hour so you get exactly what you need - which is a great business model for individuals with I.T. challenges. I had the unfortunate experience of opening a evite dinner invitation attachment on an email from a known acquaintance which turned out to be a Remote Access Trojan (RAT). I tried several times to clean my hard drive with Nord VPN Threat Malware and Malwarebytes programs which found nothing. A backdoor was established on my laptop and I could see the intruder's mouse pointer navigating throughout my laptop while my mouse pointer was disabled. The only solution to stop it was to sever the internet connection. The issue persisted for several days when I would reconnect the internet. The intruder wasn't always present but I could see when they were. The intruder got into my Google password manager, Quicken account and attempted to make Amazon purchases. I was running out of airspeed and ideas and recognized that I needed professional assistance. I researched locally for an I.T. firm and found Will Get IT Done. I met with Will who examined my 7 year old laptop and he recommended I simply replace it as the cost to wipe it clean/replace the hard drive and reload would be comparable to a replacement. Although working just fine prior to the intrusion, given the age of my laptop I took Will's advice and purchased a new laptop. Will and Nicholas transferred all of my clean files from the old to the new laptop in their lab leaving the RAT in the old hard drive. I am now back in great shape. The total cost was well worth it for the peace of mind. If you need any I.T. assistance do not hesitate to give Will and Nicholas a call. They will deliver!

Jonathan, I am so sorry I didn't write your review sooner. You are undoubtedly one of the best…read moretech support persons I have ever met. Your knowledge is incredible from computers to printers and even televisions. You are also so patient with non-tech people such as myself. Soon (I know I say this all the time) I will be purchasing a new Mac and you will be by my side or at least on the phone. Thank you for all you do for me. Without you I would be throwing this Macbook out the window. Judi Jones, Annapolis

Took my phone in to get the battery replaced as the old one was wearing out. The woman behind the…read morecounter did the work promptly and at a reasonable price. When I had to come back later with an issue from the prior job, she looked over the phone, assessed the issue, and determined it was (probably) a problem with the new battery, and replaced it without complaint or additional charge. Honest, efficient, and reasonably priced. 100% what I want from a repair service. Absolutely recommended.

cheap, fast repair. my screen had been broken for about 2 years and i kept delaying getting it…read morerepaired. definitely recommending them to anyone who needs screen repair! also got a screen protector applied for $10 since i got my screen fixed

Because of my dumb luck I dropped my phone while in Florida sitting at the pool. Had a mild freak…read moreout and did research down there to see if it would be cheaper here or there . In the end of the eight places I called I waited till I got home to timonium and was impressed with the service here . Went in, showed the crack, was quoted $129 for my iPhone six screen and told to come back in a hour . Fifty minutes later my phone is as good as new . Thanks guys ! I hope I don't have to come back soon but if I do I know I have reliable service!

Avoid. Bait and switch, uses faulty (even visibly cracked!) replacement parts (scrounged from…read morebroken computers/phones), damages other parts of your machine in ways that aren't evident right away (replaced screen, damaged track pad somehow), voids warranty, doesn't stand by his word on anything (when something is going to be finished, total cost, type of part to be used). Just not worth it at all. First clue should have been the state of the shop. No computer repair shop should be covered in that much dust!

My laptop took a dive and I thought I had lost all my document and picture files. I reached out to…read moreAllen through Yelp and he returned my call promptly. With my vague description of what had happened he was able to prescribe a fix! With Allen's help, I was able to recover all of my 'lost' files. He also recommended an upgrade to my hard drive which I am seriously considering. I definitely recommend this business and should I ever have computer issues again, this is the place I will call!

Great service!!!! I was in a computer bind with a short deadline and PC Solutions saved the day!!!!…read moreThey were responsive, knowledgeable, and gave great customer service. This is my go-to PC place!!

While all of my data was retrieved from my mac mini server, the overall experience has been…read morehorrible!! They promised to ship my data overnight, charged me $48 for it, and it was sent for an afternoon delivery. I had to call back twice for a tracking #. Once they got their $7000 (it was 2 500GB HDs) I was completely ignored. After a week of requesting my damaged HDs to be sent back (and was promised several times they were "on the way") I've finally gotten them to overnight them. But I had to send 4 email requests and call twice to make this happen. When I called to complain, I asked to speak to the head of operations. I was told they don't have one. But the "supervisor" repeated everything I had already been told and made excuses for his shitty service. Bottom line: you're stressed enough by the data loss. DON'T add to the stress by dealing with these idiots!!

The good thing is that they could retrieve data from my Nokia Lumia which I purchased abroad and I…read moreuse it like a mini computer. It had all my important files, and I had to wait 2 days before the phone completely dried up, but thankfully I had the data back!

In a society where trust and integrity are in short supply, SysQuick is a rare find. I brought my…read moreWD Passport external hard drive to SysQuick for service and the owner was knowledgeable, professional, and went above and beyond to try to resolve my issue. I highly recommend this company!

First I took my pc here because I was getting a skipping when gaming, like a 1 or 2 second pause…read more They had it about a week and when I got it back it wasn't fixed. I figured it might be something with the ssd. I bought a new ssd and other components and had them install everything. First off, the wiring was really sloppy. Second, random things that I never had an issue with became an issue after getting it back like when I don't touch the mouse and the pc goes into sleep mode, it won't wake back up. I have to long press the power button and enter through bios everytime. Also, I can't type in the windows search bar, or Netflix search bar or a few others. Idk what's up with that, may be unrelated. Long story short, they had the pc for a good while each time and it's worse than before