William was awesome and very knowledgeable and really helped us another and the price was very…read morereasonable. I highly recommend him. Five Star Rating for sure.

Convenient, professional and reasonable. Pick up and delivery service provided. Would recommend…read moreand use again.

Outstanding service. My iPhone wouldn't accept a charge and in 20 minutes he cleaned things out and…read moreeverything was back up and working. Even did it while I waited so I could get on with my life. Really friendly and knowledgeable outfit. Defintitely use them.

Outstanding Service, they are very resourceful and helped with all my electronic needs!read more

Great service. Quick to diagnose and provide follow-up. Very patient for those who are less…read moretechnical. Thank you.

After 7.5 years my Dell Precision M3800 had begun intermittent, inexplicable failures to back up…read moreweekly files. Kaz studied issues that had been troubling me for several months and helped me understand it was time to replace. My new Dell Precision 7770 has completely corrected the problem. I am very, very grateful to Kaz for his insights that helped me get back on track. I'm sure there will be future times of pain when I'll look forward to turning to him again. Thank you Kaz and company!

Court is knowledgeable and polite. I give him much credit not only for his timely and highly…read morecompetent skills but also for his customer service skills. After using his services once, I sought out a coupon for his service the second time. When it came time to pay for his service with the coupon, Court explained to me that what I bought, despite clearly saying the word "repair" on it, was not applicable for the repair service I just received from him. He explained the problem was a result of miscommunication between himself and the coupon company and in no way was my fault and he didn't charge me - which is exceptionally kind of him. I will definitely be using his service again and I advise anyone who needs computer help to use him as well.

From the owner: We specialize in customer service; not just IT support and Computer Repair.read more

My laptop stopped charging intermittently and was giving me an error about my AC charger's wattage…read morenot being recognized. I don't usually go for tech support unless I've tried everything on my own, and everything I had read about it from other people said that it was a potential problem with the charge port or, worse case, the charge circuit. Knowing this would require some heavy duty internal work and since I was on a time crunch, I called Quality PC asking for help. I was told I had a battery problem. I told him the battery was fine, the diagnostics on the BIOS were fine, and I was getting an error about my AC charger's wattage not being recognized. He told me "charge the battery to 100% and if it quits early it's a battery problem". I told him I couldn't charge the battery because my AC charger wasn't being recognized and the battery just runs down to 0 even when it's plugged in. He said "I'm trying to help you here", insisted it was the battery, told me to buy a new one, and left it at that. $160 and a week later, I installed my new battery and guess what? Same error. And I got to go on a 2-week business trip on another continent not knowing if my work laptop was going to kick the bucket and just not charge on any given day. I don't know if they didn't want the business or what, but the level of dismissiveness I got was inconvenient and shitty, and a major waste of time and money.

If you are deficient in technology, Quality PC is the business for you. I was getting fan issues…read moreand took my PC to them. I also ask for a tune-up. My computer now is running as efficient as the day I purchased it. My computer is five years old and it is refreshing to have the confidence that it may run another five more years. Quality PC gets my highest recommendation.