Nirelle delivered the best customer service I've ever received. Inside of the nicest T-Mobile store…read moreI've ever had the pleasure of visiting. Nirelle was able to activate a phone that 10+ professionals were unable to do. She brought a week and a half long struggle to get my phone number back to a close. Nirelle should be immediately promoted to overlord of all Dutch Telecom! She shall rule with benevolence and bring affordable phone service to all!

I walked in and was immediately greeted by an associate who asked how he could help me. This…read morecertainly was a pleasant way to start the visit. I was there to ask about my phone and he looked at it then advised me how to fix it. It was an easy thing to do when you find out how to do it. Thanks to you!

My previous review for Mediacom was a 3 star as my analysis at the time was based on my personal…read moreexperience at that point. My reviews for tech companies is more informed than most and especially so when as it relates to the internet piece of the of the biz of internet. I'm fact, I started up one of the first Internet Service Provider services in my Tennessee computer store back in '92 and have am entering my 5th decade of all things geek related :-) That being said I have had some funky issues with their Internet for a while and had replaced them at my cottage but kept them at my townhouse because they also provided TV here. (both services have some serious issues) I will not go into the regular trials and tribulations I've endured over the last couple of years but in the last couple months they have just become ridiculous on every front and these clowns have got to go!! Closing the local office was bad enough, but they recently did some sort of audit and without notice dropped our Internet service from 600Mbps to 60Mbps, like oops! Their explanation was it was a mistake, and BTW that's true for at least 61 of my neighbors. The only option they offered was to increase my throughout to 1gb for a discount of an additional $99 a month, wait what? There's more BS issues but I have just signed up with a very reputable local company for 1gb internet and guaranteed support 24/7 365 for the same price that I'm currently paying for 60Mbps service, and so are a bunch of my neighbors. Bottom line: Down town is ridiculous, support is very limited, offices are closing all over the place, prices and price increases are stupid and the majority of the contact people are clueless. So the only recommendation I'm giving is I highly recommend to avoid this company under all circumstances. #fail Check out the "Mediacom Sucks" Facebook page where thousands of customers sound off: https://www.facebook.com/groups/55575141274/

Worst internet company. Started charging us 80$ a month then went up to 133$ and when we switched…read moreservice charged us an additional 50$ for 7 days after we returned our modem.