Great and quick service. They were out of my specific key and overnighted more in and he came the…read morenext day. I appreciated the communication and transparency during the process and it was fairly priced. I now know who to call if I need help with any locks!

Xavier was very helpful in unlocking my car, he was quick and professional. Definitely a life…read moresavor, he'll be the first I call if I ever need something like this done again.

There is a certain amount of panic that sets in when the power goes out and your car is trapped in…read morethe garage. Some of you might be thinking, "Why not just disengage your garage door opener from the door, and open the damn thing manually?" And that's a great idea. However, it requires that the original installation was done properly. In my case... it was not. Thus the panic. My wife said that I would never be able to get the garage door fixed within the day, especially since we were in the midst of a city wide power outage. Thanks to the Yelp App and the mobile internet, I was able to find A2DS. Indeed, they were scheduling service calls a few days out, but when I explained my predicament, they were able to squeeze me in with an emergency visit within a few hours! The door did not get fixed that day, but the technician was able to work enough magic so I could free my car from its tomb. Then we were able to schedule a follow up visit to actually get the thing fixed. I wasn't even charged for the call. My heroes! As luck would have it, on my long list of to do items, was installing a new opener for the second garage door. So I was able to take care of that as well on the follow up appointment. The A2DS installation crew came as expected, made short work of the project, asked for my input when needed, and were able to complete the job for less than the originally estimated price! Now I have two working, modern, garage doors. Both are programmed into each opener, and I have new openers for each car. Plus there is a spiff new keypad on the side of the house, so I can open and close the doors manually. This all makes me more excited and happy than I had ever imagined! Oh yeah. There was one teeny tiny problem with the button inside the garage to open the old door. But after one quick call, and the problem was taken care of the following day. I recommend this company whole heartedly and without reservation. If you need a garage door, or a repair, give 'em a call.

The torsion spring of one of my garage doors broke and the door was stuck in the closed position. I…read morecould not even get it open by pulling the emergency release. I called several places but finally settled on this one and hoped for the best. Well, here are the reasons I would call them again in the future: 1. An actual knowledgeable person at the site answers your call. Not just an answering service who schedules a house visit but cannot give one a firm estimate on the phone. 2. A company that has an actual listed local physical location. 3. A company that is listed as an authorized installer by the manufacturer. 4. Very good customer reviews. 5. A detailed quote that enumerated the cost of each part should it have to be replaced. 6. I was texted the ETA of the repair person along with his photo. 7. ETA and cost was as quoted. 8. The repair person did not try to upsale me more than what was need to do the repair. I was so satisfied I asked them to also replace the torsion spring of my other garage door as preventive maintenance since both doors probably had been installed at the same time.

Jade was responsive, informative and professional. His pricing seemed really fair and provided all…read morethe information needed for a newly programmed key fob. So glad we used Jade's service local to Brighton rather than a dealership. Highly Recommend!

Jade Smith came out to our business today from The Door Heroes to fix our front door. I would…read morehighly recommend this door company for any of your needs. He was professional, fast, inexpensive compared to other companies and our door works perfectly. While he was out I asked him about our locks for the front door and it was a simple fix. He then fixed the rest of our locks while he was out on his service call. Again...I would HIGHLY recommend using this company!

Found an electronic safe during a remodel with no info regarding combination whatsoever. Was able…read moreto reach these folks on a weekend and speak to a live person. They helped guide me through a reset of the lockout function and try a factory installed code. We cracked the safe without ever leaving the job site. Integrity. Professionalism. Kindness.

Jeff and Ben came out this afternoon and were able to accomplish what a cross town competitor was…read moreunable to - fashion a skeleton key to fit the front door of our 140 year old farm house, and then open it after it had remained closed for nearly 50 years. They were consummate professionals, very efficient and hard working, and very, very friendly. And I think they offered a reasonable price.

Prompt service. I had a new door installed. Nick came out , quoted the job, informed me of options…read moreand explained things clearly. Three days later, I had the door installed. The installer, Trey, was a great worker and a nice guy to have around. Overall, this was a great experience.

They came out the day after I called. Nick called first and arrived on time. He assessed the…read moresituation and fixed two doors within 30 minutes. He had the needed part for one and the "magic touch" for the other. A different company came out a year ago and couldn't fix the one, and wanted to sell me a new system. Nick fixed it and it works great! Obviously they have great expertise, kind, friendly, professional, and great value. Don't look anywhere else. They are fantastic!!

Quality-Value-Price! Our technician from Redford Lock was a…read moretotal professional. He arrived on time and quickly re-keyed all of our locks. A well known police department uses Redford Lock, now I know why.

After speaking with David I am happy to say that I would like to give them another try. There were…read morecircumstances that prevailed. Customer service is priceless. Thank you for reaching out to me. Lorrie

Very Impressive Service!…read more Chad was amazing. He answered the phone and made an appointment at MY convenience - not his. He showed up later that day and was so very professional! He provided sound advice without regard to providing the most expensive solution. He listened, and then recommended a solution was that the best solution - not the highest cost solution. Solution is perfect. Bottom Line: Great service and someone you can trust. Thank you, Chad!

Seriously. This is no one that I know or knew before calling this guy. I still don't actually know…read morehis name but that doesn't matter. This fellow is chill and kind and professional. He communicated with me about the expected time of arrival and then showed up shortly after that. He checked for the easiest way to open the lock. He checked my ID to make sure I was legitimately supposed to be entering. He arrived inside of 20 minutes. His prices were very reasonable. Win. Win.

I've had problems over the last 2 to 4 years with several things from mechanical arms, not opening…read morewindows the front door locking, and it's not supposed to be locked. I was told they didn't sell doors, but I have a receipt. I bought it from them. I have been waiting two years they came out. Adjusted windows ordered a part!! I have called over six times in the last two months alone. Dennis refuses to call me back and this small part has turned into a huge issue. When you spend $50,000 on doors and windows. The service sucks.

This company has been nothing short of amazing to work for. They actually offer competitive pay,…read morealongside decent benefits and a ton of unspoken perks here and there. 40 hours a week and work is ALWAYS guaranteed. Unfortunately there's always a few people who feel they're above the rules and company as a whole and need to be weeded out. This company, from my standpoint, just wants to see the job done in the safest/most efficient way possible. They have no problem sending extra men to get the job done, and if the job is unsafe we usually don't deliver until the job site is made safe for us. They pay you based off experience, and even if you have none, as long as you pit your best foot forward they'll appreciate it and you will be rewarded. With quite a few jobs under my belt, this has easily been the most fair/rewarding of them all. The company also gives you a TON of chances to fix yourself up before they let you go, so if you can't stop smoking or complaining that's on you. Everyone is also expected to pull their own weight to a certain degree. This being a labor intensive job means that there will be a fair amount of lifting, pulling, and pushing. You're not expected to be Superman, but you also can't put every single window, big or small, on the blue cart because of your inability to lift. Standing around your phone and then latching on to someone else's work does not suffice. The management is ALWAYS around to talk and can usually give you advice to solve your problems. The supervisor is also very fair across the board. There's also no secret benefits to being a POC because they are vastly outnumbered. If you'd like to come work here, please come see for yourself. It's easy to make a disgruntled review when you've never had accountability. Threatening to badmouth us to your "local" community isn't the way to go either. I've been with MDW long enough to see that it'll be worth it to be here in the long run. The customers are happy, Us(the employees) are happy and everything's working out.