Our experience with Sedaris Wood Flooring was without a doubt, one of the best experiences we have had with any contractor since moving to Wake Forest nearly 12 years ago. Bertin Gomez was our initial contact and made a personable and favorable first impression that lasted throughout the flooring installation. He checked in daily and more than met our expectations down to every detail. He did all of this with professional courtesy and a smile. His crews were a reflection of him...all courteous and conscientious workers right down to final cleanup. The new hardwood floor is beautiful. We would highly recommend Sedaris to anyone who needs new hardwood floors installed to perfection and free from worry and hassles! read more

Several people in my old neighborhood recommended Sedaris Hardwoods. This company has been serving the area for years. If I had not spoken to former customers, I would have passed this business by. Things to note: - The communication, payments and scheduling were disjointed and I do agree with Crystal W., the previous poster, on this point. Based on my experience, I would recommend that this company hire an office manager or some type of scheduling/accounting assistant to manage scheduling and billing. Paul appears to manage it all himself and communicates mostly through texts after 9pm, though it is possible to get him on the phone during the day. - Have Paul come out and do the consultation and have everything ready and prepared for your estimate 3 months in advance when you want to get on the schedule-the business is busy and you'll likely need some lead time before getting on the schedule. - For our experience, we paid 50% for the flooring and then the remaining 50% a couple of days before installation. This was done directly with the flooring vendor (not Sedaris); the Sedaris crew will pick up the flooring directly from the vendor prior to installation - Sedaris installation crew were phenomenal-I give them 5 stars. They worked hard, were polite, and made sure everything was clean when they left. - We had one hiccup where the measurements that Sedaris did at our original consultation for our pricing fell short and didn't account for enough flooring-1 or 2 additional boxes of flooring were needed in the laundry area. In the end, Sedaris agreed to pay for the additional flooring and we paid for the additional labor. We felt that this was a fair arrangement and were happy with how that issue was resolved. - After the installation and final payments, we had a question about cleaning some paint stains in the floor (done by separate vendor) and Paul was prompt in giving some helpful tips-I appreciated his helpfulness even after our official business was over. Despite some of the communication challenges with scheduling and billing, if we were to get our floors done again, we'd hire Sedaris. We love our floors. read more

I was extremely happy with both the work these guys did and the price. They refinished my old beat up 1962 original hardwoods and they look absolutely beautiful. He does communicate mostly after his work day is over which I totally understand. His price was drastically lower than the outfits that have receptionists and showrooms. read more

I've been in my home for around 9 years. I recently discovered what had apparently been a small but long term leak around a toilet flange in a 1/2 bath. The repair would require the subfloor to be replaced which in turn meant tearing out and replacing the hardwood. It was a small section of flooring - approx 6.5 x 3 ft. The first contractor who looked at it went on and on about how 'It will never match. You won't be happy. We need to do the whole bathroom area.' and proceeded to quote me quite an expensive price when I insisted that I was willing to accept some differential in finish tone to reduce the area being torn out and replaced. I decided to get Paul to look at it and provide a quote. He came out quickly after being contacted, and was very confident that his crew could do the work with minimal difference in finished floor tone. To top things off, his price was very attractive, so I decided to engage his company for the work. This company uses different crews for the tear out/flooring work; flooring finish work; and molding re-installation work. This didn't cause a problem necessarily, but it probably did result in an extra trip or two. Still, I can see the benefit of having specialization in crews if you have multiple projects going on across the Triangle area. Overall, the work went well. The crews were polite, and kept the work area in reasonable shape following completion of work after each visit. There was one unexpected issue when the crew hit a water line while cutting out damaged subfloor, but it was isolated quickly and Paul backed off the cost of that repair from my total bill. The best news is that the finished product matches MUCH better than I ever expected! There were some natural 'break lines' in the bath area, even though it was small, and this aspect, coupled with the existing lighting makes the new floor virtually indistinguishable from the old. Paul was fairly easy to communicate with during the work. This was a very small job (about 20 sq ft), so I tried to minimize contact with him as well. I would definitely hire his company again for other jobs and I am actually just very pleased that I was able to get such a good work result for a small job at an extremely reasonable price! Total job cost was $650, which was for the flooring and sub floor work only and did not include any painting or touch up for molding, nor did it include toilet remove/reset. I was very happy overall! Also, this work was done in late 2017 and I posted on another review site, but not on Yelp, so figured I would add it to Yelp as well. read more

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I cannot possibly hire them, so take my review for what it's worth. It was such an odd and disjointed experience even trying to work with them, I had to share my experience. I have a large project, so I first sought neighbor reviews and then started contacting companies to see about getting a meeting and bid. One of my neighbors said Paul Sedaris did good work for him a few years back, so I decided to request a bid. Aug. 9 - I emailed to request a bid and get a reply they can come at 1 on Aug. 10. That's great, but I'm out for a work conference and reply that I can't make that work, and ask if we can set a different date. I get no reply, so I try a couple of times. No response, so I think maybe I should give up. Of my other bidders, only 1 seems to do quality work, so I decide I'm going to really need a second option just in case. Oct. 25 - I email back to ask if we could please set some appointment. No reply. Nov. 7 - I email that I'm trying once more to see if we could meet. Nov. 8 - I get a phone call at 9:30 PM, which I do not answer, because I have a little kid and an early morning and was already in bed. At 9:35, that unanswered phone call is followed up with a text. I reply that we're already in bed and that I'll reply during business hours. Nov. 9 around 1 PM, I reply with details about my location and project. No reply! Nov. 13 at 11:30 AM, I reply that I'm checking in one final time. By this point, I'm fairly fed up with chasing this company and realizing that my project probably wouldn't go smoothly if I were to hire them. Nov. 13 at 10:38 PM, I get a text back asking if they can meet me next Monday. This is someone I've already texted that I was in bed at 9:30 and that I'd talk to them during business hours, so they wake me up again? Bizarre and unprofessional. I reply back to forget it and I tell them "I'm sorry to have wasted your time." No reply, which is fine by me. Nov. 20, I get a text at 10:15 am asking if I'm meeting him today. I reply simply, "no", immediately. Two and a half hours later, I get a call from Paul asking the same thing. I told him flat out, the process to get a bid meeting showed me that I don't want anything to do with the management style of his projects. Completely disorganized and unprofessional. If he does good work, he could do himself a great favor by hiring someone to help him get his schedule and organization together. I wouldn't put my house and project into the hands of someone who comes off not knowing which day is which or what's going on. It was so odd, I had to leave a review, even though I normally wouldn't if I haven't completed a project with that company. Take it for what it's worth - just my experience. read more

Just started working with this company and yes, they are connected to author David Sedaris! I've been in the market for hardwood floors and have done some research over the past couple of weeks. Pretty much all the comments I found online for Sedaris Hardwood floors were really positive. A quick email on their website led to an onsite measuring and quote which was totally reasonable. Given that hardwood floors typically cost thousands of dollars, you really need to find somebody good. From what I've seen so far, Sedaris has been really professional and punctual. They seem to know their business and hardwood floors really well. I've heard and read pretty bad stories on other hardwood installers: they were really late, did shoddy work or used different/cheaper hardwoods than what I ordered. So it seems as if this business is all over the place in terms of quality. I'll be updating this review as I move along the installation but right now it seems as if Sedaris has earned all their positive reviews the old-fashioned way, they worked hard for it! My opinion is that they're one of the best hardwood installers in the Raleigh area. ---- As a follow-up, my bamboo floors are in and it looks great! The Sedaris installers were on-time and did a nice clean-up job, I'm happy with their work. Oh, and owner Paul Sedaris has got a personal website online called You can't kill the Rooster! Funny stuff, http://www.youcantkilltherooster.com/index.php read more

I can't even believe to explain the great experience I had dealing with Paul. The floors are beautiful, he's extremely knowledgeable and passionate. A rare and much apprised combination. read more

AVOID THIS COMPANY!!! We purchased a home that we paid extra for this company to refinish the floors prior to us moving in. They did not properly sand, stain or seal the hardwoods under the bathroom vanities, clearly there is exposed bare wood and the other they did not even attempt to match the stain color! To add to, there is stain smeared all over the white baseboards and I have been finding chunks of painters tape everywhere; it's like they used the tape wherever they felt like it but still managed to slosh stain all up the baseboards. After 6-weeks of unanswered voicemails, I get a phone call and text message after 9PM on a weekday from the owner! Only reason the owner called back was because he thought he was going to book a job since I point blank requested an estimate and left my call back number. Owner only communicates via text messaging, when he feels like it, expect to wait days or hours on end for a response. Since presenting this POOR WORKMANSHIP to the owner he will not even acknowledge my texts or phone calls because he knows they are in the wrong! Save yourself and AVOID THIS COMPANY! read more

These guys were recommended to me by my real-estate agent. I purchased a house with 21 yo hardwood floors. I could tell the house had nice floors underneath, but they were very aged. These guys brought the floors back to life. They look brand new again!! I am very happy and was extremely impressed at how quickly they were able to get everything done. The price was very reasonable considering the size of the job. I couldn't be happier!! read more

Paul's team of professionals resurfaced my hardwood floors, reinstalled new shoe molding, and repainted the damaged base boards (part of the resurfacing process). I could not be more pleased with the final results. Floors are beautiful and Paul charged a very fair price (less than most others). My ONLY issue was with communications! Paul is difficult to catch on the phone. Texting worked better but still there was a lot of needless consternation due to the poor communications from Paul. In the end, all turned out well but if he would simply add a knowledgeable administrator to deal with the customer, his business would sky rocket! read more

Had water damage to kitchen wood floors (the wood floors continued the entire downstairs to other side of large floor plan) Insurance said to match new wood floor, we had to leave house for 5 nights to sand and stain the entire wood floor surface. Another company in Raleigh did the repair the first time but after I hired a 3rd party inspector, confirmed it was a poorly done job and had to be redone. Let me tell you that the amount of dust was totally minimal compared to first job. I could live with the very small amount there was. There was no trash in my floor (particles like dust, etc.) , no ripples and I had a smooth, gorgeous finish with no dust accumulated all over everything throughout open rooms in the house. I HIGHLY recommend Sedaris floors who not only did a great job but who was able to fix the last one! read more

My landlord just hired them to fix a hole in my wood floor that was there before I moved in. They were scheduled to come out on a Wednesday to evaluate the work, but showed on Tuesday instead. Once the work was approved to go through, my landlord kept trying to schedule a time for them to come out and do the work, but they took over a week to finally confirm a time/day they could begin (which was "the next day, oh and the tenant has to move all her living room furniture out before we come out"). They came out on a Friday, telling my landlord it would take maximum 2-3 days to complete. They installed plain flooring and never came back to finish the job (stain, varnish, whatever they need to do to finish, the wood is bare/raw). My landlord finally got a hold of them and they're going to come finish the job at the end of next week. IF they finish it, it will have taken them 2 weeks for a job they said would take 2-3 days top, to install wood flooring on a section that is smaller than most people's bathrooms -_- Until then, I can't live in my apartment because all my living room furniture is filling up my bedroom and hallway :-D They're really lazy, or smoke too much pot, or both haha. I am not impressed. Anyways, don't use them, for anything, ever. read more

They are not as professional as I had expected them to be. Had problems with my install and quality of wood used and although the owner said they would come out and take care of everything I never heard back from him. read more

Do not trust this company. I called them about putting hardwood down but explained we needed work on our subfloor. They referred me to Stuart Brothers and said that is who did this kind of work for them. Stuart Brothers came and did so e repair to the floor which they swore would be enough to put hardwood down. We paid them $475 and then we found out from another hardwood contractor that what they did was completely inadequate and there was no way hardwood could be put down on that subfloor. We should have known better and now we are out the money and back to square one. Really bad so don't trust either of these companies. read more

Sedaris did small but specialty job for me where I had removed walls. They were able to match my existing flooring exactly. They took the time to do the job right and I really appreciate that. I had a horrible experience with another very large well known flooring company here in Raleigh and was fearful of that again. Sedaris renewed my faith so I thank you Paul. read more

I have called and left 3 messages to set up a time for an estimate, I guess they have more business then they can handle because they were too busy to even call me back. I guess I won't be using Sadaris Hardwood Floors! read more

Paul and his crew have been so helpful and responsive to our needs and timeline. We had water damage and needed the some of the old ripped out and blend new boards with the existing. The results are beautiful. You cannot tell what is new and what is old. Paul even scheduled the refinishing around us being out of town for a long weekend. We left on Friday with mismatched and scratched up, beaten down floor. On Monday, we returned to a brand new floor. It was magical! Paul was very responsive to questions and hiccups along the way. Our new dishwasher would not fit in the space once the new boards went in. We contacted Paul. No problem. He had someone out the next morning to remove to wood in the dishwasher space. Voila! Dishwasher installed before floors were finished. The price was better than the other quote we got. Sedaris was about $100 more BUT the other guy was not going to give us new wood ~ just sand down the cupped floorboards. AND we got recessed heating vents that we didn't have before. So, in the long run, Sedaris was less expensive and we got more. It was a great overall experience with a fabulous result. read more