Luis and his partner did a fantastic job installing wood flooring in three of our bedrooms. We…read morerecently moved to Raleigh and wanted to match the wood flooring in much of the house to bedrooms which had carpeting. The pattern of the flooring involved 3 different sized wood planks (3", 4" and 5"). While it took several months before all the wood finally arrived, Luis was able to install, sand and stain all three bedrooms (and closets) in a week's time. He was professional and on-time, and he matched the existing wood in the house perfectly. I highly recommend his services.

Luis and his crew did a great job installing laminate flooring over about 800 square feet of…read moreceramic tile in a handful of rooms, including kitchen, bathroom and hallways. He handled every complication (there are always some) with professional expertise, communicating with me the whole way. Takes pride in his work and the finished product shows. I almost forgot to say that his price was entirely reasonable. Hire this guy!

Great company to work with. Veteran-owned. Found a last minute spot on the schedule for me. Arrived…read moreearly. Excellent work. Friendly. Cleaned up the area. Total job done in about 5 or 6 hrs. Looks great.

Our garage floor looks amazing. The whole process of contacting the company, having the salesman…read morearrive on time and giving us a great quote. We had the 2 best professional installers, Cliff and Alex arrive at our home. They were informative, efficient, and thorough in preparing our floor. I am fully satisfied, and highly encourage anyone to not hesitate using them. It is difficult in these times, to find a company so reliable as them. The value of this will last me till I die!

Excellent job by J & C Flooring. I had LVP floors installed in 2024 and shortly after I damaging…read moresome planks. I reached out to the original contractor for repair but he was a no-show for scheduled appointments and would not respond to me back as promised. After 2 months of trying to get a straight answer and resolution from the original contractor, I decided to look elsewhere. I found J & C Flooring on Yelp, a local family-owned business. The experience with J&C was quite the opposite: excellent communication, fast response for quote, competitive pricing, very knowledgeable, and the floor was repaired quickly and correctly. I am very pleased with the whole transaction and the results; I feel like a valued customer. Without a doubt, I will reach out to them again if I have more flooring needs.

Had water damage. Was able to replace entire flooring, etc... Was done in one day…read more However, communication was very poor when asking about other services. Was given a quote after numerous times asking for it. When trying to arrange to have other items repaired in home and schedule installation, they just vanished. This is very unprofessional behavior, especially since I have a year's warranty on my flooring. And if something happens to my flooring within that one year timeframe, who do I contact if they are not communicating with their customers? Very poor communication! Very unprofessional behavior.

Kimi's Carpets Plus was great! They stood by their product and their work, ultimately providing us…read morea wonderful carpet (despite a materials-related setback that wasn't their fault). When we needed carpet in our bedroom & closets, we went to their showroom & selected carpet that seemed perfect for us, but when it was installed, it turned out that this new carpet style from Shaw hadn't been completely tested out. It didn't "seam up" properly, i.e., no matter what the installers tried, they couldn't get rid of a visible seam across the length of the room. The carpet came in a 12-foot roll and the room was wider than 12 feet, so the carpet had to have a seam, which is normally completely invisible. This new carpet style, though, had loop pile so close together and with a distinct enough diagonal pattern that matching the seam was impossible. Cutting the edge close enough to match the diagonal pattern meant not leaving enough backing to hold the loop in, so it would pull out. Apparently Shaw didn't test out installation well in the design & manufacture of that carpet style. When Kimi's operations manager was the final installation, he immediately agreed that the seam was too visible and agreed to replace the carpet. We selected another style -- one that the installers assured us would "seam up"! -- and Kimi's came and installed it with no problem. It was apparently covered by Shaw's materials warranty and also Kimi's installation warranty. The installers were friendly and professional; they did a fine job (both times, aside from the materials problem). We'd happily use Kimi's again and we recommend them.

TLDR; This company overpromises and underdelivers, accepting payment for work they're not able to…read morecomplete. The owner is rude, unprofessional, and has a temper with both his employees and customers. The project was delayed at the last minute by two weeks. They refuse to even acknowledge their mistakes, tried to trick us into paying for the work they're unable to complete, and even hired a lawyer to send a letter threatening a lawsuit over the 1-star review. Don't make the same mistake as us by hiring this company. Read their bad reviews to find out how they deal with things when something goes wrong. Don't make the same mistake as us by hiring this company. We contracted with this company to remove all the carpet in the house, and to replace it with LVP. It started off poorly, as they called us the day before they were to start, and said that the materials hasn't arrived yet, and that their starting date would be delayed by two weeks. This put us in a bit of a situation and also cost us money, as we'd blocked off our Airbnb rooms already for those dates, moved furniture and things around, and had scheduled our vacation around the dates they'd originally given us. This also meant that they'd be installing it right before Christmas, when we had out of town guests staying with us causing further disruption. We let it go without saying anything, and just did what we could to work around their new schedule, nearly two weeks later. The problem isn't so much that the materials weren't delivered on time (did someone forget to order them?) but rather that they didn't bother telling us until right before they were originally to start, instead of as soon as they learned the materials wouldn't arrive in time. During the 5 days of installation, the owner was constantly berating and yelling at his employees, which made things a bit uncomfortable in the house for our family and visitors. It was only after we'd paid the deposit and they'd done most of the work that the owner said he wasn't able to do part of it. They insisted that they weren't able to do a raised platform in the theater room that both looks good and is safe. After I said that particular area was specifically discussed when they came out to measure for a quote, and was what was explicitly agreed on both verbally and in the contract, he stormed out of the house and cursed at us. My wife, our visiting houseguests, and I were left standing there in shock at his behavior. Someone from their office called right after he left and said that they weren't sure whether it could be done, and that when Mike saw it he knew it couldn't be covered with LVP so that it would be both safe and look good. None of this was mentioned to us from the beginning, or when they accepted the deposit, or when they started the work. In addition, another contractor, who also installs flooring and was there earlier during the project, made numerous remarks about workmanship quality issues in their installation. We had various other problems with aspects of the installation. Since the owner stormed out in a tantrum, I didn't even have a chance to bring them up. However, it's easier to just not deal with them, and we're hiring someone else to fix their work, and complete the part they weren't able to. What really irks me is that we bought the flooring they recommended. If that flooring wasn't a good choice for stairs or for the theater room platform, they should have recommended something that was. We accepted their recommendations without hesitation, trusting that they had our best interest in mind. The next day, Kimi tried to insist the work was completed and that we needed to pay the remaining balance right away. I can't understand how she could possibly insist that we pay for work they aren't able to complete. It blows my mind that she'd even consider such a thing. I told her that we'd be happy to pay for the work that was completed and for the materials that were used. While eventually she did have an employee send over a new invoice, to date she has neither acknowledged nor apologized for their mistakes, stating that the work was done during the agreed timeframe (it wasn't), that it was complete (it wasn't), and that her husband cursed at me in my home in front of my wife and our houseguests. Check out their other bad reviews, which are typically very detailed, and you'll see a common theme. The owners Kimi and Mike nearly always refuse to acknowledge their mistakes, and even go so far as to badmouth their customers.

My husband and I absolutely loved our experience with JD floor! We initially popped up in their…read moreshowroom to take a look at flooring options. We picked styles we liked and the team worked with us to get a flooring that fit within our budget. They provided options for us to look at that we may not have seen otherwise and even price matched, which we really appreciated. From purchasing to receiving the flooring material, it was extremely smooth. Throughout the process they were very communicative and kept us updated at every step. We did have a lot of questions since we were not familiar with what was needed and they expertly answered all our questions! We would definitely recommend them!

These folks are absolute PROs! I'm a carpet-hater, and…read morewanted the 2nd floor to mirror my 1st floor. JD matched my flooring and installed flawlessly. From ordering process through installation and follow up, I'm seriously impressed; pricing was quite good as well. Don't hesitate to give them your business too!

This is the second time I used Molina Carpets. The first time service was a whole house carpet…read morereplacement. They came out quickly for a measurement and provided me a quote right after. The job was completed professionally and efficiently. The second time service is to replace a worn down carpet in a small room. Tom came out three times to get the best match of the color based on my request. He is very patient, professional and pays a lot of attention to details. The price is also very reasonable. I really appreciate when the business is getting the job done correctly no matter how big or how small it is!

We contracted with Molina Carpets, Inc of Garner NC mid January 2026 to install carpet upstairs and…read moreMarmoleum Cinch Loc Plank n the kitchen and downstairs. The company was great working with us by phone, email, and coming to the house to assess things for the project! After installation and payment, though, communications were slow and things weren't addressed to correct problems. Carpet has unlevel ragged seams, gouges, puckers, and missing padding. Downstairs planks squeak, snap, and sound hollow with ridges and cracks appearing right away and getting worse. Pictures and measurements shared with the manufacturer and Molina (who talked with them) determined that the sub floor is the reason for the floor failure. Manufacturer required guidelines stated on the store contract were not followed. The solution is to pull up the planks, flatten the concrete sub floor, and install new planks. Unfortunately, Molina wouldn't do that. Our 25 year manufacturer wear warranty is voided. We're upset asbestos tiles (tested positive) and vinyl sheet flooring to remain were pulled up - putting our health at risk. After four months of asking for things to be made right, we asked for a refund. A conditional refund offered would let Molina take the defective flooring and have us promise to not speak of our experience (see the CRFA at the FTC site about this). We feel that people should know about our experience. We can't stand walking on the floor and seeing it get worse and worse. We will have to go to a different company to get replacement flooring at our expense. We would not recommend Molina.

Great service. Quality work. And the price I was quoted. What more can you ask for? I would…read moredefinitely hire the Elite Design team again... and I will.

We had put off remodeling our bathroom for years anticipating a high cost and concern about coming…read moreup with the right design. Working with Elite Design and Remodeling put these concerns to rest. It was a pleasure working with Valentina as she presented her design recommendations to us and efficiently helped us choose the tile and fixtures. The cost was lower than we expected, and we are very satisfied with the quality of the workmanship. I am confident we made the right decision to go with Elite Design and Remodeling for our project!