I highly recommend this dentist. The staff are friendly, knowledgeable and wonderful with kids. My…read moregrandkids love going to the dentist and can't wait to go back!. I was taking them to a pediatric dentist in Kalamazoo who was going to send my grandson to the hospital for oral surgery which was going to cost almost $2000 out of pocket, but the kid's doctor recommended Dr. Rowland and I am so glad he did!!! Come to find out, my grandson didn't need the surgery. Dr. Rowland was able to remove the bad teeth and not only saved me from spending a lot of money I didn't have, but saved my grandson from an unnecessary surgery!!! Thanks so much Dr. Roland!!!

Dr. Rowland's sign says, "caters to cowards" and it's absolutely true. While I don't fear the…read moredentist specifically, I have a very strong fear of needles, which makes simple dentistry like getting a filling a terrifying prospect for me. Dr. Rowland and his staff could not be more accommodating and kind to the fearful visitor like me. Rather than treat me like I had a problem--that all I had to do was "think differently" and I would suddenly be no longer afraid--they took care of me, offered me anything and everything I needed to make me comfortable (topical numbing to make sure I didn't feel the shot), and on top of it, they treated me with compassion. I can still remember the first time I was there for a filling, and Dr. Rowland sat there and spoke to me while squeezing my shoulder comfortingly as the numbing set in, helping me get my mind off what was about to happen. Now, while I still can't say I look forward to dental work, at least I don't dread it. Incidentally, I also appreciate how well the staff knows their patients--Dr. Rowland always asks after my family and remembers conversations from previous visits. I feel very welcome there and would recommend him to anyone!

I was referred to Dr. George Kirby at West Michigan Oral and Maxillofacial Surgery after a routine…read moredental exam indicated the need for an extraction of a couple of wisdom teeth. This being my first surgical experience, I was quite nervous. At my initial consultation with Dr. Kirby he informed me that one of the teeth wouldn't need to be pulled at this time. This was a refreshing surprise for a dental practitioner to not push for as many procedures as possible. During this consultation, everything was explained and easy to understand. Dr. Kirby stayed to answer any questions I had and I didn't feel rushed at all. It was as if I was his only patient that day with the level of attention he and his assistant showed me during that consultation. Upon leaving the consultation, I felt more at ease about the procedure and felt confident that Dr. Kirby would take good care of me. On the day of my procedure, Dr. Kirby was running a bit behind schedule due to some additional work a previous patient was having performed. But, Dr. Kirby's assistant checked on me regularly and kept me informed the entire time. When Dr. Kirby arrived in my procedure room, he answered a couple more questions I had and then went to work. The procedure went perfectly and Dr. Kirby even spent some time in the recovery room with me to answer after-care questions and make sure I knew everything I needed to before heading home. In the months following my procedure, I ran into some issues with my insurance company. Dr. Kirby provided a letter for the insurance company on my behalf and ensured that the situation was completely resolved. The fact that his high-level of care and compassion extends beyond the surgical room shows he truly cares about his patients' whole experience. Dr. Kirby's ability to quickly put me at ease and the level of care and attention he provides is extraordinary. While nobody looks forward to dental surgery, if I ever find myself in need of it again, Dr. Kirby will always be my first choice.

Friendly and professional staff. Dr. Kirby extracted both teeth within a few minutes making sure I…read morewas as comfortable as possible. Would recommend to anyone.

Robinson dental Cascade beware. Rough dentists w no patience. Had one dentist over nitrous me…read morebecause he was angry that I needed sedation. Another procedure the dentist told me to be quiet when I had a small anxiety attack. Tiff a rda was very rough w my tongue & talked over me liked I was a dead person. Do not go here

Do not go here it is awful they said I had 13 cavities and they only done 11 and then all of them…read morefell out they just want your money stay far away

Having just moved to this area and I hadn't yet gotten a new dentist yet. When I chipped my front…read moretooth, my next door neighbor recommended this office. They got me in within 2 hours of calling. The building is adorable and located in a woodsy area so that you can watch wildlife outside as you sit in the chair. They have cutting edge, mind blowing technology with their own lab that make the crowns while you wait. No need to make temporaries and return later for the permanents. I can't begin to say how impressed I was by the service! I thought the bill would be really high given how many things were done over more than 90 minutes. I got out for a tiny fraction of what I expected!!! I am thrilled to have found this practice!

Don't accept my insurance and didn't offer any kind of payment plan. Also incredibly expensive.read more

These people are wonderful. Either dentist and every assistant, just wonderful…read more I came to them with compacted wisdom teeth that were destroying all the other teeth and horribly contaminating my breath, and they never once made me feel insecure. Now, all thanks to them (and the wonderful oral surgeon Rocco advised me to go see) I can smile again. Really smile. Everyone in the office is always compassionate and understanding. I had to give 4 only because an assistant handed me a bottle of special toothpaste once and neglected to tell me that I was going to be charged for it. I hate getting hit from left field with a charge I knew nothing about. UPDATE 5 STARS: We got a phone call from them and everything's been resolved! They're always so considerate and kind!! :-) This is America, most businesses only care about the money. Not Dr. Rocco's office. Everyone there simply cares about you, and how you're doing. It's a wonderful change compared to every dentist I've been to before. They're really the ONLY place to go.

There are 2 dentists in this office, I believe that they are father and son. I have been to the…read moreyounger and he is wonderful!! A chronic illness has done major damage to my teeth. He works with the whole person, very compassionate. He tells you everything that is happening as well as how he sees your treatment plan for the future. I highly recommend him, especially if you are dealing with an illness that affects your dental health!