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    Seigel Towing & Recovery

    5.0 (3 reviews)
    Open • Open 24 hours

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    Response time

    1 day

    Response rate

    35%

    Services - Seigel Towing & Recovery

    Boat towing

    Car towing

    Motorcycle towing

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    Always Ready Roadside Assistance

    Always Ready Roadside Assistance

    (10 reviews)

    South Eola, Downtown / Central Business District / CBD

    I have been down and out looking for a rim for my car and couldn't find this specific type that I…read moreneeded. I wanted my car back that day and this company MADE SURE OF IT. Not only did they take care of the problem that I originally needed. They helped me see that another one of my tires was in need of a repair too. The technician I had came all the way from downtown Orlando and back just to help me get my car back on the road. Shout out to them. It was a little pricy but this is one of the companies where the value of the service and work match the price and I would pay over again if I had to.

    A very disappointing consumer experience. The service did not actually solve my problem and instead…read moreput me under pressure to spend more money. My car got a flat tire on the road, so I found this roadside tire service online and arranged for a technician to come out and help me. When the technician arrived, he removed the tire and inspected it. Because the puncture was somewhat large, he initially used a basic plug-strip repair method. However, the tire continued to lose air afterward, so the problem was clearly not resolved. The technician then repeatedly told me that the puncture was too large to repair and strongly recommended that I replace the tire with a new one, which would have required me to pay significantly more money. I have some knowledge of cars and tires, and based on the location and condition of the damage, I believed the tire could still be properly repaired. Therefore, I declined to replace the tire. In the end, at my request, the technician only temporarily filled the tire with air so that I could drive somewhere else to have it checked. I then took the vehicle to another professional tire shop. They inspected the tire and repaired it using a single mushroom plug. After the repair, the tire held air properly and did not continue leaking. This left me with a very simple question: If another tire shop was able to properly repair the tire, why couldn't this company provide the same solution instead of repeatedly telling me that I needed to buy a new tire? What made the experience even more frustrating was my communication with their customer service afterward. I requested a refund because the service I paid for did not actually resolve the problem. Their response was essentially that they had already provided a service and therefore I was responsible for the full charge. But my point was very clear: Yes, someone came out and performed a service--but did that service actually fix my tire? No. The tire was still leaking afterward, and I ultimately had to pay another shop to properly resolve the problem. The customer service representative kept repeating that they had "provided the service," but that does not address the actual issue. Providing a service and successfully resolving the customer's problem are not necessarily the same thing. I also told them that I understand there are labor costs involved with sending someone out, and I was willing to pay a reasonable portion of the labor cost. I was not asking them to provide the service for free. However, they refused and insisted that I pay the entire amount. Instead of taking responsibility for the fact that the original repair did not work, the conversation became a frustrating cycle of excuses and responsibility being pushed back onto the customer. If a roadside repair service cannot properly repair a tire, I understand that there may be situations where a replacement is genuinely necessary. But in my case, another tire shop was able to repair the exact same tire successfully with a mushroom plug, without replacing it. For me, this was an extremely disappointing experience from start to finish. The initial repair did not solve the problem, I was repeatedly encouraged to spend more money on a replacement tire, and the customer service team refused to offer any reasonable resolution afterward. I have saved screenshots of my entire conversation with their customer service and will be sharing them along with this review so that people can see the interaction for themselves and make their own judgment. If you are dealing with a tire emergency on the road, I strongly recommend doing your research before choosing a roadside tire service. Make sure you understand what repair options they actually provide and what happens if their repair does not solve the problem. In my experience, this service did not solve my problem. I ultimately had to find another tire shop and pay again to get the issue properly resolved. That is why I am leaving this review.

    VIP Towing Services

    VIP Towing Services

    (2 reviews)

    Louis with VIP towing was professional, helpful and probably one of the best tow truck drivers /…read morecompanies we've ever came across. If you want your car treated well call this company Louis will definitely provide AMAZING service.

    Best towing company I've ever used! Their company/towing service was requested on my behalf for my…read morebroken down vehicle, this past Saturday, March 23, 2024. Before I even hung the phone up with my roadside assistance customer service, I received a text message from VIP towing that said they were already in route to my vehicles location and would be there with would be at my location within five minutes. I immediately called them because my roadsides service had give me a ETA of 60 minutes. VIP Towing answered immediately, and proceeded to tell me that they were in route and would be at my vehicle in 3 minutes bu that time. I was actually at home and my vehicle was a mile away from my house. VIP Towing Company beat me to my cars location and had my car hooked up, on the tow truck and pulling out of the parking lot, in LESS Then, 15 minutes from the time my roadside assistance service sent out a request to then requesting service for my vehicle. I would recommend VIP Towing to anyone for anything. I also had to use their service again today, Wednesday, March 27th 2024. Once again, they arrived at my disabled cars location in less than five minutes after being dispatched by my roadside service. And, just like before, they had my car hooked up, only Joe truck, and pulling out of the parking lot in about 15 minutes or less after being dispatched by my roadside service. Literally, THE BEST towing company in all of Central Florida! I was so relieved when I found out they were the company coming to tow me. 10 out of 10 stars. Award winning for Most excellent towing company. 10 out of 10 stars.

    Seigel Towing & Recovery - towing - Updated September 2026

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