I called in to place preorders on a couple of MTG x FF decks on Feb 19th and whoever picked up the…read morecall said they would write down my name and orders for when they set up the pre-order list up. Everything cool, right? Well, it turns out, no. I came in today since I was in the area to double check if I was on the list and was not. They completely forgot to add me in and the list was so long, it was highly unlikely I would get the decks I pre-ordered. They told me it would be best to go to another shop to order and was not at all apologetic about the mishap. In fact, there were no apologies made. I really wanted to support a local card shop but the lack of accountability and the poor customer service makes it very difficult to do so. I won't be back.

An okay stop for tabletop games and minis, but nothing that really wowed me. The selection is…read moredecent, and you'll find the popular titles and basics you'd expect, of course. Staff were polite and professional, but the energy felt pretty flat, which made the visit less engaging. It's fine if you're already in the area and need a specific item, but not a destination I'd go out of my way for.

Resealed packs. I…read morebought a White Flare (JP) and Team Rocket (JP) booster box and found that two cards belonged to the Terastal Festival collection I don't have video proof of opening these boxes. These were the first boxes I've ever bought and opened them with some friends, but when I put them in a scanner neither original collection showed up. Thought it was an error, did some googling on these cards and the serial numbers - Terastal. If they respond, they'll call me out for lying - I have no reason to do so. In my lifetime I've now opened four boxes and two were resealed, apparently

I've been coming to Classic Materials for years! When they were in Tanforan Mall and now Stonestown…read moreGalleria. This store is tucked in the mall on the 2nd floor not too far from the Food Court and Target. They have a great selection of Sports Memorabilia, Funko Pops, Hot Wheels, collector cards, toys and more. I specifically like going there for their collectors items. I even remember meeting Klay Thompson and other Golden State Warriors current and past players when they used to be at Tanforan Mall. The team working at this store is great, especially DJ who is very helpful and knowledgeable of the products he sells The store gets fairly busy, however, DJ is always attentive to his customers and makes it a point to help the customers find what they want/need. The store is very clean and organized. The prices there are reasonable and I never leave the store without making a purchase! Never found myself dissatisfied with any of their items! Highly recommended! My kids love going here too! 5 stars!

Big s/o to ms annaliza from the start to finish she made sure i was taken care of and shes a…read moreprofessional and a very soft spoken nice woman and natural with giving good service to customers. Thank you so much ms annaliza. My family and i appreciate all the help you did today. Mr mario the captain of the store, thank you for all consideration and making it all happen for me and my family. A very welcoming boss and easy to talk to and we appreciate all the help sir. Thank you so much.... 5

Ridiculous experience!…read more I was looking for a small item, found it several places online but Michael's was the only one that listed it as in stock. Great, I'll buy it from a brick and mortar store and get it same day! Placed the order and received a message saying they'd tell me when it's ready. 24 hours later still no message, so I just drove to the store thinking "surely it's out by now, they said it was in stock!" Item wasn't on the pickup shelf, so I asked the person working there (who was delightful and tried her best, 1 star review definitely doesn't apply to her) if she could help me track it down. She said the pickup orders being put on the shelves aren't really organized so there was no way to look for it. Great. Since the item was supposedly in stock, I asked if we could just go get one off the shelf. She said yes and went to grab it for me, returned 10 minutes later to say it wasn't there. I asked why this would be the case if it's listed as in stock, she replied that the delivery truck just dumps everything in the back and at that point it gets scanned as in stock, but that they have no idea where any specific item actually is. Great system! Finally gave up and went home to wait for them to email me, got an email ~4-5 hours later telling me my order had been canceled. If I had just ordered from Amazon the item be arriving around now, glad I instead opted to try to keep this disaster store in business. FYI something similar happened the one other time I shopped at this location a year or two ago, whole experience was a mess. Shame on me for thinking I'd get a different result this time, definitely won't be a third.

Great place, the coast side needs more comics and card stores! Glad one is still hanging aroundread more

Just avoid this place. Just do it. I will never return to this store again. Aside from being a…read morestagnant store with dead dusty product, their staff are rude and unprofessional. Says online there is a RCQ, I message them online and call them no answer. I show up after driving a long distance/toll and the answer I get is "oh sorry" then proceeds to heat up food. So I ask do you know when it'll be and the reply is "oh I don't know, I'm just the guy who works here." No kidding you work here and should be informed or at least call boss to figure it out, especially after I just said I traveled a long distance. More concerned about with heating up a burrito than helping a customer. Well at least the beach is nearby with Taco bell cantina. Do yourself a favor and go there.

The IMIM store is the retail storefront face of Hobby Engineering and is owned/run by Al…read more Some background : I started going to Hobby Engineering when he was located in Millbrae on El Camino. Got a PIC programer and some other various things. After he moved to the current location thats closer to the airport I continue to buy things from him, usually emergencies when I'm short a part or have a rush on something. Hobby Engineering has a searchable website so you can see what he has in stock. The IMIM store hours are what I would nicely say Quasi-Predictable. He's basically running two businesses at the same time by himself and most business is through the mail-order/warehouse side of things however you can really tell he wants to have a storefront. I know currently he's trying for regular Saturday hours but its always best to read the website instructions. When I need something I check the website, then I call to see when he'll be around. If I'm in a rush after confirming he'll be there I'll place the order online and pay for it as a Will-Call and swing by. He has also been incredible in the past and met me at weird or late hours to pick something up. The IMIM store itself is on the second floor and he's making good progress on it as of my last visit. Quite a bit of hobby-related stuff on the shelves to browse. His speciality seems to be Robotics but a lot of general model making supplies around too. Not some much on display for general electronics but the warehouse is just downstairs so if you know he has it in stock and he doesn't have bunches of customers upstairs he has no issues grabbing parts from the warehouse. I have to reiterate, you need to read the website. Local store. One person. Hard to cover everything by himself. My hope ( and I'm sure Al's ) is that the storefront gets enough traction to warrant an employee. He's got a bunch of space and a lot of possibility.

I am working on a project that requires a microcontroller running a a servo. I was interested to…read moresee this store show up, and thought it would be nice to support a local hobby/electronics business. I tried to visit last week, but it was closed and appeared empty. Realizing that the store had some idiosyncratic operating procedures, I called the number on the web site. The person who answered was positively discouraging of a visit. He wanted to know what I was working on, and told me that he didn't really have any stock out to look at. I suspect that this is really a mail-order business, and references to it as a retail outlet are misinformed It would be nice if the owner changed his website to reflect that fact.

They had one piece and no pokemon. Retail at $12 / pack which is insane, but I just wanted to open…read moresome. Staff were super nice.

I've been going to Gator Games and Hobby in San Mateo for a while now, and it's been my go-to spot…read morefor card collecting. They carry a really wide selection--everything from Pokémon and sports cards to Warhammer 3000 figures and other card game essentials. It's definitely a convenient one-stop shop if you're into multiple hobbies. They also host game days, which is a nice touch. Depending on the card game, you can usually find matches going on and a community of players to connect with, which adds to the overall experience.

I stopped by the Sekaido in this location after doing some shopping in the shopping center. I was…read moreimmediately greeted by the manager who took the initiative to ask if I needed help with anything. He also showed me where I can find all the mini anime figurines since the store mostly focuses on larger figurines and Funko Pops. I ended up getting 2 Chainsaw Man blind bags, since they were doing a buy one get 50% off. I also got a small Denji mini figurine as well. Best part about this whole experience was the extremely kind manager who really went out of his way to make sure I walked out with items that I wanted!

I was curious about this store ever since the sign went up. What did they sell? Japanese goods?…read more It turns out they sell anime and Japanese collectibles. They have a whole wall of anime figurines that go beyond the Funko Pops. No Hello Kitty but a lot of Tokidoki. Prices are about average for collectibles. I received a 20% discount for my Wonder Woman figurine. They also kicked in a free 3D poster. Staff is nice and they leave you alone while you browse. Kudos for the big Iron Man that greets you when you enter.

Had an awesome recent visit to NorCal Hobbies with my son. I hadn't been there since 2015 after…read moretaking a long hiatus from the hobby, so it was really cool to come back. My 4-year-old is obsessed with anything with 4 wheels, so getting back into RC with him has been such a blast. We came out to get my 2WD buggy on their awesome indoor carpet track and let my son check everything out. The whole experience was great. The track is fantastic, and the shop had such a welcoming vibe. One of the highlights was their indoor rock crawling area. We had been wanting to try crawling, and Will was kind enough to loan us a crawler to test out. Needless to say... we ended up leaving with one! Overall, we had an awesome time. Everyone was super friendly, helpful, and made us feel right at home. Can't wait to come back for more track time and check out some of the upcoming events. Be sure to support your local hobby shop!

I had no clue of what I needed other than an SCX24 for myself and a gift for my nephew. Will was a…read moregreat help and salesman as he wasn't trying to upsell me on the many mods I could get with my purchase and was able to help us navigate which type of micro RC crawler was suitable for an 8yo. His honesty made us feel comfortable about what we needed to purchase and was very welcoming to the RC community, by welcoming us back to tryout the facility they have there, which was pretty dope. As a Noob, it could be very intimidating walking into a store full of equipment and not knowing what to get. My wife and I felt none of that, as we were helped with great service and left knowing that I'll be coming back for parts later. The indoor track and "crawl park" (if that's what it's called), was very impressive and the atmosphere was welcoming along with the patrons that were there. Spend your money here if you're looking for great knowledge & service as well as a place to run your RC.

This is about as good as it gets for hobby shops if your interests are in radio controlled (RC)…read morecars, trucks, boats, planes/helis and trading card games (TCG). I can't say much for TCGs, but every time I'm in the shop, there is always some activity with trading/selling or games being played on the handful of tables set up in the shop. My son and I have been RC customers here for nearly a year and the owner (Michael) and crew are friendly and willing. There is a good selection of popular ARRMA, Losi, Axial and Traxxas vehicles and just about every single new release is in the shop within a few days. There is a curated collection of popular race vehicles behind the counter as well as Kyosho Mini-Z and handful of more specialized brands that only enthusiast hobbyist would even know about like Xpress, MST, and Corally to name a few. There is a small selection of planes and helicopters, and I've been able to have the shop order kits that are more obscure and have it be available within a week or so. I've found the prices to be the same as what is advertised on larger online retailers like Horizon Hobby, A-Main, or Tower Hobbies; Hobby Addicts does have a loyalty program, so I do appreciate that the business understands your patronage is important to them. More importantly, every dollar spent at a local business ends up within the community, so come on out and support your local hobby shop!

Management's approach to community guidelines and account access is very strict, with limited…read moreapparent opportunity to resolve misunderstandings before permanent bans are enforced across both online and in-store channels. Customers should be aware that support decisions appear final. Customer support for the less favored should be provided, as it is not. No chances of reconciliation.The situations are handled poorly and owner only listens to the opposite pov side. Personally, the owner needs better people skills and communication skills. This behavior wouldn't fly in a corporate environment but since it's a small business he can do whatever he wants. With that being said, the Pokémon community is extremely Toxic and clique. It's not how it was 20 years ago. Also, prices arent that great as they are little over retail price. I recommend going to a shop that's more friendly.

What a gem we have in Pacifica! Such a great selection for…read moreall ages and prices. I ran in on a Saturday morning and the place was hopping! I found several nice toys for a birthday party I was going to that afternoon, and was pleasantly surprised when the friendly cashier asked if Id like them gift wrapped! The recipient was very happy with their gifts and I so appreciated being able to go home and not have to worry about finding wrapping supplies! Highly recommend stopping in!

Amazing store, the cashier which i believe is the owner was very nice to us and even let my son use…read morethe restroom which is accessible for toddlers when most stores now a days just say no. They have an amazing selection for almost all ages but specially for around 4-12. They have licensed merch but also a lot of Montessori type toys which is great. I just want to incentivize the community to keep this type of stores running when we live in such an amazon world its still great that we can experience this kind of stores where we have a great selection of toys and also very competitive prices nothing was overpriced which is amazing considering there competing against internet prices. Keep it going!