Timely appointment; excellent communication; efficient service. I recommend this dealer.read more

so apparently they didn't change the title /registration when I traded in my old car , they…read moreprobably sold it to auto auction and now I get a letter from PPA that my old traded car is impounded beware when trading in a car

Edit 4/22/2026 - once again Thompson promises and delivers 10/10 for service!…read moreI came home from a long vacation and my 2024 X5 was completely dead. I called Thompson for a tow and they sent a lovely gentleman named Gregg to rescue it. He showed up in an impeccably kept Thompson labeled flatbed truck and greeted me at my door. The communication from start to finish was excellent, and the service was incredibly efficient - Gregg called and texted me to let me know his ETA. He arrived right when he said he was going to and quickly got the car running. He did note some error lights inside the car so he decided to tow it back to Thompson anyway to make sure that any fault codes were cleared and resolved before I took the car back out. He and I exchanged some chat and banter and off he went. Unfortunately, I was not able to buy this X5 from Thompson because of availability at the time of my desired purchase, but, with every experience I've had with them since then, I will never buy another BMW at any other dealer besides Thompson. That includes having my vehicles serviced by them as well. They always have organized, polite, and efficient service advisors. And I have not yet felt any pressure to buy anything from Thompson that was not warranted. Always a wonderful experience and yesterday was just another testament to how wonderfully efficient and professionally the business runs. I'm an insurance agency owner and, as a small business, I strive to provide the levels of service that Thompson provides their customers. Well done again! A frozen picture of my beautiful ride for attention!

Raole at Thompson BMW was incredible . I have been servicing (now my second 330ix bmw ) and the…read moreservice team couldn't be more accomodating. Not only do they figure out my questions immediately, they follow up the next day. They come to locations when necessary to help as well. The best , i would never go anywhere else to service as long as i drive BMW's.

I know the car market is bonkers right now. I was in need of a new car, as my lease was up…read more Fred Beans offered me a very competitive price for my car, and helped me get in to a new one, all in 3 hours. I wont go to any other subaru dealer. Specifically ask to work With Anthony in sales, if you come here. Best of the best!

The Fred Beans service department charges a fee for disposal of your motor oil after an oil change…read more This is an upcharge that takes advantage of its customers to increase their profits. "The Code of Federal Regulations specifically names used motor oil as an exception to household hazardous waste (HHW) requirements as long as it hasn't been mixed with other hazardous liquids. This makes it much easier for retailers to collect motor oil from the public and make sure it is properly recycled." Go to Glanzman. They don't do this.

I went to Import 1 Motorsport to look at some collectors car and ended up test driving one of them…read more I didn't buy anything, and honestly the main reason was the overall vibe. I'm not expecting a red-carpet experience, but I do expect basic professionalism when I'm asking normal questions about condition, history, and what's been done to the car. Instead, a lot of it felt like I was being sized up or "managed" rather than helped. Rob came across more defensive than customer-focused, and it made the whole thing feel unnecessarily tense. When you're shopping enthusiast cars, the details matter. Buyers ask detail-oriented questions because they're trying to make a serious decision, not because they're trying to waste anyone's time. Here, it felt like the attitude was "take it or leave it," and that's fine, but it's not the kind of place I'd want to spend real money. They may have interesting inventory, and I'm sure some people like that style. I didn't. If you go, be direct about what you want to see and what answers you need, and pay attention to how you're treated when you ask basic questions. Based on my experience, I wouldn't recommend the dealership.

Import 1 made buying a used car fun. Robert was great from start to finish. Always there to answer…read moremy calls or texts. Even hooked me up with a great finance company and had the car delivered to my door. No B S great place to buy a car..thanks Robert

I will start by saying this review is about a used car purchase and I have not had any interaction…read morewith their service department. I am from Long Island, NY. I had been looking for a very specific truck all over when I found a truck that fit the bill at Fred Beans, Bob reached out promptly and I'm glad it was him. Bob was nothing but a perfect salesman in my eyes. From the initial contact to delivery of the vehicle. He made it well worth the nearly 3 hour drive. The experiences I've had at most dealerships near me have always left a bad taste, Not Fred Beans. For once, I finally felt good about buying a vehicle. Christian the Finance Manger was excellent as well. And I'd also like to give a special shout out to Haley as she wasn't even our Salesperson but she was friendly with my fiancée and I while we were waiting. They really do treat you like family here. I almost can't wait to purchase another vehicle because I will gladly make the trip again. Thank you all for being what a car dealership should be

I would like the say thank you to Andrew the salesman and Christian the finance manager! Came from…read moreNJ to buy a certified preowned 2023 Ram 1500 Laramie, and they made the experience wonderful, no lies! Financed in house, got the extended warranties so by the time it's paid off it's still got a bumper to bumper warranty! I cannot recommend Fred Beans enough!

In July 2025, I contacted Thompson Toyota to place an advance order for a 2026 Toyota RAV4 Limited…read moreHybrid. I clearly explained that I would purchase the vehicle from Thompson if they honored the $500 Hero discount that was being offered at Team Toyota. The Sales Manager, Steve Tagye, responded and initially confirmed that honoring the $500 discount would not be an issue. Based on this clear agreement, I placed a deposit. After several months of waiting for the redesigned RAV4 to enter production, the dealership located a vehicle for me in February. At this point, communication broke down completely. The sales consultant, Ken, could not make even minor decisions and was forced to defer to Steve Tagye for nearly everything. In March, Steve Tagye unilaterally backed out of the previously agreed-upon $500 discount on a vehicle with a list price of approximately $49,000. Despite the clear documentation of our agreement and my repeated references to it, he refused to honor the commitment and attempted to argue that the agreement never existed. This was a blatant use of manipulative and unethical sales tactics, wasting my time and trust. I immediately requested my deposit back and decided to take my business elsewhere. Potential buyers should exercise extreme caution when dealing with Steve Tagye and Thompson Toyota.

Always helpful and get the job done! Sometimes they can be more expensive than a non Toyota place…read morebut at least they always get the job done right.

I was visiting from out of town and needed some work done on my Honda. I spoke with Bob and he was…read morevery professional. Quick to respond to me with detailed information I needed to make a decision on what my car needed to have fixed. I didn't feel any pressure at all and I actually had a much better experience with this Honda dealership than I have previously had back in my home state with other Honda's I've owned. Would definitely return to have work done here.

I would not recommend & I would not recommend Ashley. They will overcharge, add fees, & very poor…read morecommunication throughout the service of my vehicle. Ashley called five minutes before they closed & assumed me not answering was my consent to charge me for nothing. Support the local businesses & don't fall for their trap