Dr. Alan Hershey is amazing. He treated me like a queen, and replaced my right hip in 2020. Last…read moreweek he replaced my left hip. His office staff and nursing staff are very professional and friendly and helpful and kind. They motivated me to go back after a poor diagnosis from my MRI about my hip. I will never ever let anyone else touch me again for surgery. I have a right knee and hip replacement. Now I have a left hip replacement and down the road I'm gonna need my left knee replaced. To add to this review their outpatient physical therapy department is awesome. Thank you dr Hershey and staff you're all angels

Giving this facility even one star is being overly generous. Never in my life have I ever witnessed…read moresuch a disregard for patient well-being in a proposed "care facility" like I have at this clinic. Such disrespect and condescending natures among the staff members here--it's absolutely abhorrent. My mother was here recently seeking the medical services and advice of Dr. Bert Tardieu for some unsightly shoulder pain as a result of an injury she sustained. However, rather than any useful medical advice, what she received instead was a large serving of horrendous bedside manner and a side of disrespect. Dr. Tardieu failed to treat my mother. During this appointment--a whopping 15 minutes at best, mind you--He proceeded to talk over her, belittle her and even talk down to her. Whilst cross examining her symptoms to the image report that he received he made my mother feel extremely uncomfortable. He down played her pain and borderline made her feel like it was a fabricated event. By the end of the appointment, my mother was practically racing for the door--and I truly don't blame her. When I asked for the names of the PT's that he was referring her to, he responded simply, " Well, I don't know their names but I know that they're probably pretty good." How on Earth does a doctor not know the names of the physical therapists IN HIS OWN PRACTICE that he plans on sending a patient to?? Dr. Tardieu is incredibly arrogant. I sincerely believe that he would benefit greatly from some re-education ON ALL FRONTS... because he is the LEAST patient focused individual I've ever interacted with in the medical field. With that said, if you choose to "receive care" at this location--be advised--you are not entering a care facility. You are being churned in and out of a patient factory that cares more about what your insurance will pay versus alleviating the pain you are suffering from. There are a few caring souls sprinkled throughout the facility, but most are impatient, will ignore your questions and be unnecessarily rude when they speak to you. I hope SVMC sees this and takes immediate action to prevent others from having to endure such a traumatic experience.

Foot Doctor, Excellent Doctor, Great Physician with a Great Personality & Knowledge of All Foot…read moreProblems and Solutions.

I like dr Tom for non serious foot issues he's a nice man and aims to please. He isn't as thorough…read moreas I need and expect though. His office staff is excellent and knowledgeable. I seem To have a few major issues going on that dr Tom hasn't been able to discover. Good thing I know my body. Gotta stay on top of yourself. That's it

Dr. Swan did an amazing job! My sons arm is fully healed and he recovered very fast after the cast…read moreand pins were out. Thank you Dr. Swan!

Have very serious injury and in pain so having to deal with horrible front office that doesn't…read morefollow up and then leaves you on hold for 15 minutes is rough. Then they just dump you in the receptionist voice mail, the same receptionist that doesn't call you back, is so unprofessional. Heard he's a good Dr. too. Just an awful experience while in pain.

two stars is about 4 too many! the staff seems very nice,…read morebut that's like covering an ox in Versace. He never comes in with my records in hand, cant remember why be saw me ( uh, foot surgery..hello), and answers questions with the pat answer ''maybe, possibly...'' Nothing is ever definitive. Also will reschedule appointments for more than 2 weeks out. Not good when you're on work comp, and cant go back to work without his approval. always in a hurry, and I've actually had to call him back into the room to ask questions, as he's never asked me if I have any. Very NOT happy.

I cannot recommend Dr. Ushiba, who admittedly, looks good on paper. I had several appointments for…read morea chronic foot problem, that had not been completely diagnosed when I went there. Dr. Ushiba's advise and input was frequently inconsistent and contradictory. It was clear to me that he did not remember what had transpired in earlier visits, and in a few instances it impacted the advise he was giving me. I reminded him on a regular basis what he had done. An example is after a plasma shot designed to heal the problem area, I returned in two weeks for a followup. He almost gave me a cortisone shot because he did not remember he had just given me the plasma shot. Cortisone could have interfered with that treatment; if I had not reminded him, he would have gone ahead and given me the cortisone. This lack of memory of what I was there for occurred frequently, making me wonder if he even kept notes on my treatment, and if so, why he did not bother to read them before he came in for my visits. His style of practice is also unprofessional. Just about every visit was rescheduled, in some instances a few hours before the actual appointment. I drove 45 minutes for one appointment, only to find out he had left the office to go to surgery at the hospital. He insisted I have a MRI at the associated Spectrum MRI, which was also unprofessional. I arrived on time, but had to wait over 30 minutes to get the test because the technician could not figure out how to get the MRI to work. Not really confidence inspiring! I scheduled surgery for this tendon tear, after waiting months for the MRI to be ordered. At one point, he was ready to throw up his hands, suggesting I had fibromygalia, even though I only complained of pain in the impacted foot. I pushed for the MRI, which showed the tear. The surgery date was confirmed in writing over a month in advance, and I had to make several plans to be off the foot for 3 weeks or so. This included coordinating moving a temporary office into my home, setting up a downstairs bedroom, and my husband taking time off from his job to help me. His office called me shortly before the surgery, and wanted to move the date 8 days earlier, which completely destroyed all the planning that had been made. The only explanation for the change was that Dr. Ushiba decided to take the day off, which was in between Christmas and New Years. My request to speak to him about the problem was ignored; my letter to him about the scheduling process was ignored. I decided to go elsewhere for care. My foot is too important to leave to this type of flaky and unprofessional arrogance that seems to dictate this practice.

Went to see Dr Kroopf when I was pregnant and in a car accident. He took time to talk to me, do a…read morethorough exam (especially because the ER doctor wouldn't touch me because I was pregnant) and was not only thoughtful but seemed like he genuinely cared. I really glad I was referred to him.

My mom had an appointment at 1pm and we got there 40 minutes. They wanted us 30 minutes early. No…read moreone was at the receptionist desk, there was a sign indicating they were on lunch and would be back at 1 pm. Which confused me because they asked us to get three 30 mins early. They got back at 12:30. They came in and just stared at us. That was very rude. My mom was the one to say hello. They should have said hello and asked how we can be helped right away when they saw us. Afterwards the receptionist helped us. The group of girls went to eat. There were signs that the patients should be silent to respect others. The workers were speaking loud. I was trying to do work while waiting for the appointment but I couldn't. I was getting irritated. I put on my headphones and they were still loud! Worst experience at a waiting room due to the workers.

Very professional and friendly staff. They work exceptionally hard to provide you with the best…read morecustomer service and follow up. The doctors are friendly also.

Sweet front desk gals & Dr. is amazing too. He asks how you're doing, listens to your concerns!!read more

Just a an all around good experience. Fast appointments to…read moresee the doctor. Follow up is fast.

Dr Adame is a great MD, very knowledgeable but at the same time, he listens to your take on things…read moreand your health choices/options. His staff at the front can use more customer service skills: be more pleasant and not so robotic, look at their customers and just more overall personable. The 4 stars is for Dr Adame... 3 for the front desk.

Customized excellent attention to my needs. Awesome staff. I've been there for 3 injuries. They…read morehealed my neck,shoulders and lower back. Their massages are the best.

Clean. helpful and want you to do good. Taking off stars for the front office for alwaysrude for no…read morereason.

To say my family has had a lot of experience to base this rating on is an understatement! Dr…read more Klassen has been our go-to doctor for multiple knee and rotator cuff surgeries (including multiple times for my hard tennis-playing husband and for a skiing-related meniscus repair for me). He is also credited with acting immediately after the birth of our son to correct a club foot. Today, the boy is a totally normal 13 year old who can run like the wind. Bottom line: Dr. Klassen knows what his business (he's an expert), is very professional, takes time to explain the procedures, and offers alternatives before recommending surgery. His office is clean and tidy, his staff is superb, and I wouldn't go to anyone else. Ever.

Excellent help with one of my knees. Total success story for me.read more