Extended medical care in a hospital setting, beyond the time limit to be in a normal "emergency" hospital. The staffing is questionable on their professionalism, dedication, coverage, personality, fluency in English, etc. There doesn't seem to be any sense of urgency in the staff to check on a call light. Random disappearance of all staff from halls, desks, rooms, no trace of them. Are they all in staff meetings or on break? More action on their phones than with patients. S-L-O-W response to requests for most anything. There are a few FRIENDLY, STELLAR, WONDERFUL and PROFESSIONAL staff. Get to know who they are! Many seem to be there for a paycheck only. Questionable "help" for patients, not real strict on following Dr. orders for medications or followup of X-rays or scans or PT OT or speech therapy schedules. Very hit or miss. Hard to tell sometimes who staff are or what their role is... Bad about displaying ID's or introducing themselves to the patient or visitors in the room. read more

They sent my 53 yr old sister with a new trach to a nursing home who did not have qualified staff to provide the care required. We're told the nurse who was trying to suction her trach out, blocked her airway too long, resulting in my sister stopping breathing which lead to her heart stopping! My sister is DEAD because this facility rushed her out just to dump her at any facility with an empty bed! She was supposed to be sent to Mayfair, not Arlington Ct. who's last survey they had so many nursing care deficiencies it's not even funny! That place needs shut down if you ask me! And SHAME on SSH for not ensuring the nursing home had staff who could manage the trach! read more

Hospital was understaffed. They were negligent with patients leaving them lying in their wase and not giving all their medications. Staff was lazy and in my husbands case they put restraints on him at night and wanted to leave them on all day but I would not let them. They did not bathe them regularly and gave anything but good or even mediocre care. read more

Terrible facility. Poor nurses are understaffed. The cafeteria was closed Saturday and Sunday because staff refused to show up to work. Do not recommend this facility. Run as fast as you can the other direction!!! read more

I have nothing but great things to say about my stay at Specialty Select Hospital. I have spent time in several different hospitals in the Columbus area, and I can without hesitation say the care and personal attention that I received at this facility was top notch. From the moment that arrived, the staff was more than attentive to all of my medical needs as well as personal preferences. From the techs to the nurses to the physicians, physical therapists, and pharmacists, I always felt like their focus was always on my care. I never had to wait for more than a minute or two when I pushed my call button. I was always greeted with a smile and provided complete explanations to any and all of my questions. In addition, my family was always treated with respect and kindness. They staff went above and beyond to make sure that my family was comfortable when they visited. My daughter and husband had to "work from home" while they visited., and were even provided with an extra table to work from. I always felt like everyone at Select truly had my healthcare needs and privacy were first and foremost. I would highly recommend this facility to anyone looking for a place to transition from hospital to rehab care. read more

Kim called on a regular day giving up me dates, she was really easy to talk with and does her job very well. My son wasn't happy with the second floor he cried and wanted to come home. The nurse at the nurse's station was rude this was the high observation side. He had food all over him wasn't a very good floor. When transferred to the fourth floor it was a total change, he was very happy and did much better. Overall, it is a great place people must understand the staff is covered worked and not enough staff. I'm very grateful to the hospital and the staff. Thank you read more

I had the best experience at this facility. They literally gave life back to my mother. Their care plans are highly customized and they devote themselves to patients wholeheartedly. They employ some of the most skilled nurses and top specialists. They literally did what the bigger hospitals could not do! read more

Excellent Nurse contacted me every day and found me at my various phone numbers to reach me Excellent They always treated my brother well, communicated with him under difficult circumstances and were available to answer my questions Yes especially for difficult cases as my brother's was as he was blind and very hard of hearing read more

Don't leave your loved one here. Whining staff who leave messes, and want to cry when corrected. Left a razor in a patients bed. Awful place! read more

My son is back at Select Specialty in Victorian Village for what is now a second time in a a few weeks and in his third room. His room now is about the size of a closet and he can't see out the window due to a wall. He has been bedridden and immobile for four months and can't even look outside. With the constant room/hall changes, the nursing staff changes continually. Although there are some good RNs, we lose them and continuity in the next change. We had problems the first time and things are much worse now. Our contact person changed without our being notified - just no returned calls - no communication. My son's ostomy bag continues to be a problem and is not emptied regularly leaving him laying in filth. When we discussed this with "management" one comment I will never forget is that "we all have bacteria on our skin". What? Who takes a shower in sewage. They finally attached the ostomy bag to a bag on the floor - but that bag does not get emptied causing the line to back up and more problems and filth. They don't empty his urinal which means it is frequently full and on the tray next to his food. My son had problems with vomiting for days and they didn't explain there were three anti nausea drugs to choose from until I sorted it all out and we found what worked for him. It is do-it-yourself healthcare so prepare yourself! PT has written instructions my son is to sit in a chair 120 minutes per day. Well, first he only had a plastic chair with no arms to sit in or his wheel chair which gets very uncomfortable. Finally they gave him a dining room type chair with arms. No signs of comfy recliners that most hospitals have. And, because I have been sitting in the wheel chair in my son's room when I visit due to lack of chairs, the wheels do not lock which really presents a fall hazard. If your loved one is sent here, you need to be there every day to manage the care of your loved one because no one cares or seems to be able to engage in independent thought and provide proper care without prodding. read more

Initial impression: One star given as one of the CNAS and respiratory therapists were so kind. They cleaned my beloved up upon arriving, which was great as the ICU sort of checked out a bit once his orders to move to long term care were approved. Now for the reason that only 1 star can be given at this time; Going thru a literal nightmare in my life and this establishment has managed to add to the experience. It is 2am and I am trying desperately to get comfortable in a straight back chair while looking over my loved one on their first night here. He arrived very late, completely out of our control. I informed the staff that I would be staying the night and 4 hours later no cot nor recliner. No pillow no blanket. Several staff members have been in and there is no attempt to offer any semblance of comfort. It's freezing and I had to get my love a blanket. The room is so small that I'm not sure how our children or family can visit comfortably which is insane as this is LONG TERM ACUTE CARE. There is a bed vent that is so loud, I can't hear what the nurses are saying. I was nervous about this transfer from the ICU and this experience validates those concerns and it's only hour 5. If you are unfortunate enough to pick from the only 3 facilities in the area that can handle complex care - you've been warned. And from my understanding, the other 2 options are worse. Will update if the experience improves. read more

I am writing about Select Specialty. Frankly this place was and is my worst nightmare. My mother was sent here from St. Ann's ICU to try to ween her from a ventilator. I realized at her age, and her condition, that her prognosis was poor from the start. She didn't make it. But...my issues with this place are many! She had a colostomy bag, and almost EVERY time I went in, which was once or twice a day, it was full and disgusting! Then I'd wait forever to get someone to empty it and clean her up. Then she tried to get out of her bed (or so they claimed) and fell. They placed her in another room closer to the nurse's station. That is understandable, but...no one informed me until I went to visit, and you can imagine my horror when I went to the room she WAS in,and it was VACANT! When I did go to her room, it had something smeared on a far wall, that looked like poop. They claimed it was...betadine! Whatever...that is unacceptable in a place claiming to be a hospital! I could go on and on...but this place is so unsanitary, and the staff for the most part, somewhere between apathetic and just plain rude. I still want to cry knowing that my mother spent almost 4 weeks in this hell hole. I had no other choices due to her insurance and lack of anywhere else close enough and any better. read more

If you have a loved one please don't send them here. My loved one was there. He wanted to come home. He was combative with the staff. They over medicated my loved one. He was sleeping a lot. He didn't eat or drink a lot of the time. He lost close to 30 lbs while he was in there. He was sent to doctors west when he aspirated .He was at Doctors Hospital a little over a week. He passed away a nine days later. Select Hospital is a dump and they need to be clear see. I wouldn't take a dog there. read more

If I could rate lower I would. My brother was transferred here from OSU to be weened off of his ventilator that he had been on the 52 days prior to coming to Select. His very first day there they asked my brother (who wasn't fully aware of his surroundings) if he wanted to be a full code. My brother said "no, if I die, I die". His nurse proceeded to stick the form in front of him to sign anyways.. the doctor didn't like his signature so in turn made my Dad sign the form. The very next day my brother had a nurse that was HORRIBLE (Bob). Zero bed side manner especially for someone in such a sick state. That was immediately reported and that nurse wasn't my brothers nurse again. I've worked in a nursing home over the last 6 yrs. My brother, before leaving OSU asked if he'd be going to a nursing home. I told him no. He would be going to a place that's set up like a hospital and that he'd be going there to get weened off of the ventilator and begin rehabilitation. Boy was I wrong. He was there 3 days when he realized it was in fact like a nursing home but the worst one I'd ever stepped foot in. It was a glorified one. They stuck him in a room and basically forgot about him. I myself had to help change my brother because the nurse was "too busy". His 2nd day there I had to raise hell just to get a WEDGE to place under him to get him off of his bottom (where he had a bed sore from the hospital stay). That should've been a no brainer but his nurse that night and the aide both acted like I was breaking their arm by asking. His pain was so severe but they just started giving him Zoloft because "he was so depressed" and Ativan for anxiety. I feel like all they did there was drug him up so they didn't have to deal with him. The whole 7 days before he passed away, he spent in this place. He had to have someone sit with him the 2nd and 3rd day because he was pulling on his vent/trach. He ended up having to be restrained for his safety. His care for the first 4 days was mostly crap. The communication in the building was HORRIBLE. I would call to check on him and I'd get "oh he's doing ok, still on the vent..." Like no kidding.... I thought he got up and ran around the block. Before he left OSU he was coherent, aware, awake and his pain was being managed properly. Within the first 24 hrs of the move to Select and the whole week following we didn't see ANY improvement. If anything, a decline. By day 4 there my brother had began saying he was done. Turn off the machines. He was giving up. Nothing was being managed properly but keeping him on Ativan. We decided on day 7 at Select to allow my brother to have his wishes be free of pain. No more suffering and no more fighting. We spoke to a doctor the day before as part of the "care conference". Boy was that a joke. The care conference didn't really give us any insight on his care. We mentioned to her we wanted to grant my brother his wishes about coming off of everything. She continued to tell us she needed a second opinion and to get approval for that to be allowed to happen. I'm sure there are laws for things like this or protocols to follow but that surely wasn't the wording to use to a family in this situation. That same evening my sister was sitting by my brothers bed side when my brothers pulmonologist Dr Hammer came in. He singled my sister out and asked her to come to the hallway. She obliged. She got out there and he sat there and belittled her AND scolded her for us wanting to allow my brothers wishes to be met. I hope this guy realizes and soon that he didn't have to like our decision but he needed to respect it. It wasn't ultimately our decision it was my brothers. We did it all for HIM. The day he passed away he had the 3 best people in the building caring for him. If you're ever wanting to follow your family's wishes and remove them from life support, I suggest you go straight to the medical director. Dr. Ventresca was amazing. He exceeded my expectations. He let my brother pass away with the dignity and respect that he deserved. He was extremely caring and compassionate. One of the best doctors I've ever met. My brother also for his 7 short days at this facility had a respiratory therapist who always went above and beyond. Paul, thank you for all that you did for my brother. Your compassion shines through and I hope you can one day step into a better location that will help you thrive. Last but not least, Shara. You were my brothers nurse his last 3 days there. We couldn't have chosen a better one. Thank you for all you did for him in his short time there. I wish there were more nurses like you in this world. read more

The updates that Kim gave my husband were good. I was very happy that I got to see my daughter, therapy was ok, the staff treated me good, and I would recommend the hospital read more

WARNING. This place should not even be an option. I read the reviews and was like it's a rehab mom will be here a week 2 tops. She was there 3 days after a 4 week hospital stay working so hard to get better. She died this morning and no one knows anything. read more

Select Specialty Hospital is a wonderful facility full of amazing nurses who always strive to do their best and truly care for you and your loved ones! Highly recommended!! read more

This is the second time we've been to the Ohio Health Rehabilitation Hospital partnered with Select Medical in the past month. The rehab teams here are fabulous! Each patient gets their own private room and bathroom. As a visitor I can tell that the person I am visiting is well taken care of! I would suggest to anyone looking for an inpatient rehabilitation facility in Columbus. read more

What an absolutely horrific experience. All of the staff are undereducated, rude, and can't do their jobs properly. Alarms and call lights are meaningless. Patients are nothing to them. Asking questions or asking them to do basic care is an inconvenience. Stay away, if possible, or make sure to watch them closely. read more

My father was just discharged from Select Specialty Hospital yesterday and moved to a nursing rehabilitation facility and we couldn't be more pleased with his care! He has had 6 surgeries in the past 4 years including 3 spinal fusions, a colon resection which necessitated a colostomy and the reversal of that colostomy. The reversal was complicated and required a second surgery one week later and the surgeon had to leave two LARGE open abdominal wounds. Dad was on a ventilator for 4 days, weaned at the hospital, and moved to Select Specialty with an NG tube and two powerful IV antibiotics. He was at Select for 3&1/2 weeks during which time they were able to return his diet to normal, clear his infections and discontinue his antibiotics. His bowel is working normally again and his wound is almost completely healed. In addition to Select, Dad has been in 3 hospitals and 4 rehab centers and Select has the best staff by far! With all this being said, we have learned that no matter where you are admitted, it is always best to have someone present for many hours during the day and during different shifts and it's important to get to know the staff. Thank you, Select Specialty Hospital!! read more

I have written a book of notes on the care my mother has received in this facilty. You may have to wait for it to come out on Kindle for the full story...but all I can say is....you MUST be there with your loved one and watch this place. Nobody has a clue. I have saved my mother's life a few times here... I have had it take up to 50 minutes for anyone to respond to a call light. FIFTY MINUTES! read more

I expected better from Ohio Health. You can't ever find a nurse on the floor. The biggest problem with is place is communication. You can call the nurses station over and over again just to be put on hold for 25+ minutes, to be told that they will call you back. However they will not call. You will have to call them back until they finally just tell you enough to make you quit calling. Very unprofessional staff. Please don't trust your family members to these people. Happy to have my family member home and will make sure they never have to go back there. There has to be better options in Columbus. I have heard great things about Mount Carmel's program. read more

I continue to suffer from PTSD after being in this hospital. The staff were slow in responding to my needs if they responded at all. I was across from the nurses station and you would think someone would respond to my calls. If I wasn't a patient of the nurse who was standing around talking to whomever that nurse ignored my call light. The physical therapy team was great and often took care of the needs that the nurses or aides should have. Some nurses and aides were good but they were few and far between. I eventually started taking off my heart monitor wires to get attention. Sad. Really sad. DO NOT SEND YOUR LOVE ONES THERE! read more

My dad was brought to Select Specialty Hospital from Riverside to have dialysis treatments.The first night my dad was there he didn't even have a sheet on his bed. The front of the night stand door comes off when you open it. The rooms are not clean. He lives on his own in his own home, but at Select they put an alarm on his bed because they do not want to take care of patients who can get up and move around. He went to the lobby to sit and watch TV because the small dirty room was getting to him and he was told "go back to your room, you are not allowed in the lobby unless someone is with you". There are only 2 or 3 workers who care anything at all about their patients. They are very rude to family and act like you are really putting them out if you ask lab questions or request a lab printout. Dee in social services is fake. She doesn't care about getting the patient discharged to his/her own home, and blames everything on the doctor not doing his job, writing orders, etc. I am ashamed that such a great hospital like Riverside would send anyone to Select Specialty Hospital. I would NEVER recommend this place for care. read more