care was excellent. Staff was very helpful to respond. Doctors were phenomenal. everybody to…read more not too busy to spend a little extra time with me. Just the responsiveness was very important to I was in pain and I needed something fairly quickly.

Son in trauma area. Nurse care terrible. My son not fed anything for more than 8 hours after…read moresurgery. Surgeon cleared him for regular diet, we asked nurse for lunch at 11 am, said he would request and lied about it. By 5 pm, still no food and had to ask front desk person for a food while my son was taking pain meds. Finally fed by 7 pm. Several other patients on floor had not been fed all day. mMedications were not being given. Had to keep advocating for meds; nuse stated if my son was in pain & asked for meds, then they administer. Patient is responsible to inquire and make sure meds are distributed. My son would inquire, hour and a half goes by... no nurse with meds. Advocate parent calls and says my son has been inquiring and not getting care, you guys need to get down there & provide care; we are documenting. Front desk person comes out & confronts parent stating we have no right to say "do your job & administer medication.". Nor do ee have the right to be concerned about not being permitted to stay in our sons room at night, while he has not been receiving proper care all day without constant advocating. Never have i been to a hospital where patients on medications are required to track & tell staff when to medicate, they dont document urine or stool output, nor feed patients. (i had to go to cafeteria to purchase food because none being provided while taking pain meds). Met two other patients while there for just two days.., all of us experiencing identical issues. This violates Grants policy regarding patient care & safety. Not to mention Ohio patient governmental standards.

Going on 8 hours waiting to be seen in the ER. Came from Dayton for this. Wife has gangrene in her…read morefoot and been waiting for 8 hours. Gotten worse since we've been here. I went back to the front desk to plead for my wife. The male nurse at the desk told me that's the way it is and I could go somewhere else. Didn't like his answer, so I found another triage nurse. She seem a little more understanding and said they would send a nurse into the waiting room to look at my wife's foot. Never came in. The absolute worst ER I have ever been to. I never thought to look at yelp for reviews. I came here , while sitting in the ER. For 8 hours. Also watched a number of tweekers and people with sniffles go back before we did. My wife has been coming to OSU for the last 2 years. She has CHF and kidney disease. To get treated like this is a tragedy If anyone from OSU would like to call and discuss the poor service. 937 765 7279

10 hours in the ER and my wife is in total pain. They don't care about the patient and let their…read morecomputers tell them how to prioritize. My wife is sitting here wishing for death at this point and still waiting.

PS My son who has been suffering from a kidney stone is still suffering. He went to OSU East with…read morebleeding & horrible pain again last night. They have put him back on Opioids again, but his appointment to get it removed isn't until May 21st. The department when my ex-wife calls tell her that he's isn't a established patient so he has to wait longer for relief. In the meantime he can't work and is in major pain daily. I don't understand keeping a kidney stone patient in pain that long as the procedure is a short one to remove it & allow him to go back to work & stop the relentless pain. Years back when I had 4 kidney stone attacks the Doctor would remove it with this procedure if I hadn't past it in about 4 to 5 days not weeks or months. If I were to have another attack the last place I would go would be OSU

I'm always very impressed with OSU and Wexner Medical for their professionalism and quality of…read morecare. Great job to all.

I'm not really sure where all the negative reviews are coming from. I'm guessing based on the…read morecomments that they were written from an "in-patient" perspective, to which I've not had any experience with. However, the outpatient part here has been nothing but amazing. They communicate very well, they are direct with no BS, accommodating and work with you to actually assist, instead of creating more stressors. Terra is an office manager here and has made the experience so seamless, setting the true expectations from the beginning. Krystal is a therapist, who is simply amazing bc she is able to be bluntly honest without coming off as insensitive or a jerk. She educates. So many people need this for themselves! I for one, have always appreciated things coming without beating around the bush!

If i could give no stars i would first off, we have tried for days and days to get the pin u need…read moreto even talk or ask questions and we are always told they can't get the pin from the patient, and a legal guardian of a patient can't even get the pin. The workers are of no help of trying to get people to be able to visit or ask questions about things that are going on and how a patient is doing. This place is a joke and i cant imagine if the workers are not wanting to help family members see a patient what are they doing to care for them!!!! I am so frustrated with this place. It's been almost a week and we have heard nothing back from a case worker or anything. Does anyone know of the head person I can get in touch with because this is crazy how am I supposed to know if my loved one is ok when no one is trying to help me or talk to me!!!!

It's the last place you want to be but, when you're here, you're happy that this is where you are…read more Without getting into specifics, a family friend has a teen who had to spend time at this hospital for cancer treatment. Based on our observations, while visiting, and their feedback at the hospital, Nationwide Children's Hospital is a great facility with a very caring and dedicated staff. This is a HUGE campus that is spread out for blocks. I know where we were, but I don't know what the building is called. I know the underground parking garage was blue. Parking was $2, no matter how long we were there. We did not hit the cafeteria but did stop in at a Crimson Cup coffee shop for something to drink. They had some drinks and snacks there. Would I go back? If I had to, yes, but I'd rather not. You know what I mean. This is a hard one to review because ultimately it's a pretty bad situation. Unless you work there, it's the last place you want to be. I'm looking at it like this - If I had to be at a children's hospital, I was happy with Nationwide Children's Hospital.

I give 0 and lot of pressure, Not recommend here for small things you would in financial tight…read moresituation if you would go there, plz read below reviews as well it's my experience might be different for others.worse experience I had at 700 children's drive, we went to NCH emergency near Delaware , OH when we noticed redness slightly, small abscess on my daughter elbow. They did recommend to main campus as they are not available after 10pm.they insisted us take ambulance but we denied it and drove my car. Admitted and allocated room after 2hrs.Abscess with drainage and redness they treated with a big procedure, came up with MRI , MRT and cut and 4days in hospital.They pressure us go for MRI where we actually denied, and she did not layover on mri bed. Again they forced us with anesthesia. Initially they told it's MRI it would cost us less than 1000$, but we received bill for MRI MRT and supportive nurse+specialist charge all around 10000$+ only for this result Which would not cover by the insurance. And treatment cost is more than my c-section cost. Never expected that much bill for small abscess. my cost responsibility is 60% more than c-section price after insurance. I feel big scam here for small procedure.I Never recommend this hospital as we are new to OH and no PCP, we went there.

I would recommend this place a thousand times over! They are one of the main reasons my son is…read moredoing so much better and has shown such significant improvement. From the moment we walked in, the entire staff treated us like family. They took incredible care of my son and genuinely listened to every single concern we raised with patience and empathy. Not only are they deeply caring, but they are also true masters of their profession. The facility is impeccably clean, and the therapists are exceptionally skilled and effective at what they do. We are so grateful for the positive impact they have made on our family.

Extended medical care in a hospital setting, beyond the time limit to be in a normal "emergency"…read morehospital. The staffing is questionable on their professionalism, dedication, coverage, personality, fluency in English, etc. There doesn't seem to be any sense of urgency in the staff to check on a call light. Random disappearance of all staff from halls, desks, rooms, no trace of them. Are they all in staff meetings or on break? More action on their phones than with patients. S-L-O-W response to requests for most anything. There are a few FRIENDLY, STELLAR, WONDERFUL and PROFESSIONAL staff. Get to know who they are! Many seem to be there for a paycheck only. Questionable "help" for patients, not real strict on following Dr. orders for medications or followup of X-rays or scans or PT OT or speech therapy schedules. Very hit or miss. Hard to tell sometimes who staff are or what their role is... Bad about displaying ID's or introducing themselves to the patient or visitors in the room.

My doctor and nurses have been pretty friendly and compassionate; good bedside manner and…read moredefinitely very humanizing -- highly respectful and attentive to my needs. I'm here getting my foot treated because I stepped on a nail in my yard. I bought my house a week ago so I had no idea what all is my yard, my fence has a hole in it that my Aussie is entirely too aware of-- he dodged me, and the nail filled plank that I totally stepped on and the rest is history! For all the bad rep Mt Carmel West gets, the staff here have all been alright by me. I just got a text that the antibiotics the doc prescribed for my foot are ready and I haven't even been discharged yet. That's exceptional. I've literally only been here an hour. The xray technician came to me in my room as opposed to me waiting to be dragged off to a lab, which I'm stoked about too! Fast results. I'd come back if I have to; hopefully, I won't .

If there was zero stars able to be given that's exactly what I would give this emergency room they…read moreare disrespectful and do not care as people are just a number to them. My significant other was in the ER I have consent from him to give me information I spoke to three nurses they all refused to give me information even with his consent verbal consent was given he has a TBI and can't comprehend things speaking to the charge nurse on the phone her name was Jodi basically told me they've been in multiple times and told him what was going on and he can relay that information to me even though I just told this lady on the phone he has a traumatic brain injury and doesn't comprehend that's why you're having to tell him multiple times what's going on. Brittany who is currently there working is another one with an attitude they refuse to give information I've worked in the health care field for 20 plus years I know what HIPAA is about I also know when somebody gives their verbal consent you're allowed to talk to their significant other do not go to Mount Carmel for anything. You'll go in with an ingrown toenail and come out in a body bag.

they never listened to me, dx me with bipolar disorder and pink slipped me, I was there for 10…read moredays, of hell! their guards were RUDE! Except for one person who I called RED at the front desk! She was pleasant all the time! When I first got there they put me in a lockdown unit and I was walking up to nurses station and the ass whole on guard said to me they are not going to pay Any attention to you! You could tell he was an uneducated DUMB ASS! I am a retired LPN that worked in longterm care for 20 years! he would have never worked on my hall! I demanded people that worked on my hall TO WORK! OR U DID NOT WORK WITH ME! They deserve respect!

my husband went to OSU WEXNER to get a blood test on 1/3/22, for health reasons. they ended up…read morekeeping him in the emergency area for about 6 hours waiting on results and regularly conducted COVID test. ( as he was told ). He was told he was getting placed in a room, but instead got transferred over to HARDING hospital. A mental hospital!!! As anyone would he got upset as he isn't mentally i'll and was told by GRETCHEN OF OSU WEXNER EMERGENCY DEPARTMENT either be quiet or they will give him something to be quiet! They now have him in a 72 hour hold for absolutely no reason at all, and won't even explain why he's still there. He has a child, pets WORK & BILLS that he needs to tend to as it is the first of the beginning of the month. I recommend never going unless you really need to, they just might admit you to a ward just to make the emergency room lighter.

They could see I was in distress and they admitted me as fast as they could've done.the drs were…read moreempathetic and kind

The staff have no ethical boundaries. A staff member that is…read morea personal friend injected herself into my care team. This is very unethical procedure to do. No provider should ever treat a friend or family member. I thus had to cut personal ties with this person who was a longtime friend and support person of mine. I will never go to this hospital due to fear that the situation may happen again.

So I'm at the hospital for 3 days with my child. Already frustrating because she is a child. The…read morestaff of Doctors, nurses, hospital cleaning all the best I've ever met. In my haste of getting my child to emergency and thinking we would be there a couple of hours and go home I forgot my charger. Guess where the only courtesy charging stations are? Emergency room, guess who is rude a doesn't give a care about human things people go through when they come to the hospital? the emergency department. Why would I not be able to utilize the courtesy chargers. I'm here with my child have been here 3 days and needed my phone. I don't know if it's policy but the policy makes no sense.

I had a good experience here. I chose this location as it's closest to my home. Check-in at the…read morehospital was easy. I did pre-registration online sped up the process during check-in and I was directed up to the appropriate area. This is not my favorite of the OSU hospitals as it's an older one, but the service was great. No complaints on the quality of care, or the staff. I had a scheduled ultrasound. I was very pleased with the time wait Customer Service I would recommend that procedure here. This hospital is a good option and maybe overlooked sometimes. Personally feel it's not as nice as the main hospital, or some of the suburb locations, but convenient location on the near east side. I would recommend and my partner has a hip surgery in April so will be able to see how that goes here as well.