We had a situation that meant we had our 89-year-old grandma stay for a week so they could…read moredetermine if she was a candidate for Hospice at another location. The hospital called it comfort care. All the staff were amazing, and were very caring and professional, from the custodial staff to the doctors. and for sure the #1 nurces on the 7th floor. Thank you for all you do!!

Completely contradictory to patient experience. Patient in stable condition can appreciate someone…read morein their room every hour asking questions and waking you. You will get zero rest and recovery. Unlike any hospital experience.

What started as a casual skate night turned into an unplanned audition for "Worst Fall of the…read moreYear." Spoiler: I nailed it. So off I went to Nebraska Medicine Bellevue ER, wrist in pain and dignity slightly bruised. From check-in to cast, I was in and out in under two hours--yes, TWO hours. I've waited longer for brunch. The staff was incredibly professional, warm, and genuinely funny. We even shared a few laughs about my skating mishap (because hey, if you can't laugh at yourself while getting X-rays, when can you?). I got triaged, X-rayed, casted, and sent on my way with a smile--and a very stylish hard cast. The quality of care was top-notch--thorough, efficient, and delivered with kindness and humor. Every single person I encountered made me feel seen, heard, and well taken care of. I've never had such a smooth, friendly ER experience. Seriously impressed. Thank you to the whole team--you turned a painful twist into a surprisingly great experience. Well, as great as a broken wrist can be!

Very poor organization. No beds available for planned over night stay…read more Total knee. Kept in holding area; no Bathroom available in room,very Poor pain management after knee block worn off. No crackers given wth oral pain medication during night; causing nausea and vomiting. Very unfortunate experience over all. Nurses had to get hot water from coffee pot to give sponge Bath. This is not acceptable care.

Close to home, Alegent Health express offers quick care for people who kind of just feel like they…read moreneed to see a doctor at the spur of the moment. The last time I came here, I came in because I had a sore throat, but was on my way to work. It was very fast. I was checked out by a doctor and was sent home with a note and a prescription because I had strep throat. Awesome. I didn't need to wait in a waiting room for what would seem like hours if you don't feel good. Clean, spacious, and comfortable, this place is the place to go when you need to see the doctor fast!

If the Doctor doesn't have any open appts my family always comes here. From the receptionist to the…read morenurses and doctors we are always treated well and they answer any questions with a smile and relate to you very well.

I was born here and 45 years later had my cancer removed here. Not a bad place. The care was great,…read moreefficient, friendly and very welcoming. I hope I never have to come here again but if I do I will feel comfortable doing so.

The staff were so helpful when we got lost..that place is huge! We were led down a long hallway and…read moresuddenly we were in the Clarkson Tower ....our loved one is receiving excellent care on her liver transplant ...

Morgan Robert's in women's health was absolutely amazing. Her vibe was amazing Ava she was very…read morehelpful and understanding. Along with the nurse in there. I'll definitely be recommending!

The customer service at this place is atrocious. The Emergency waiting room attendant showed no…read morecompassion, the Emergency staff did not effectively communicate any sort of plan of care. I was left in a patient room for hours with no explanation of what or who I was waiting for. When the Doctor finally arrived he introduced himself only by his first name, corrected my husband when he tried to call him a Doctor and said to call him by his name and rolled his eyes the whole time I was speaking to him. He listened to my complaint and then proceded to argue with me about the symantics of what my PC told me to report. He than said he would prescribe antibiotics and left never to return. Hours later someone from "HMS" showed up and said she was admitting me. That was the last time I saw her. I was admitted for a large kidney stone. Once I got to my room the nursing staff informed me that my surgery couldn't be scheduled because no one had told the urologist that I was there. It took another 6 hours for a urologist to be assigned to my case and my surgery was finally scheduled 22 hours after I arrived. I didn't see another doctor until I was in preop. The urologist was very professional and has a good bedside manner. He explained everything to me including the timeline, post surgery, that I could go home. The surgery went well. However, back in my room I was once again approached by another woman from "HMS" who told me I would not be going home. When I asked her for an explanation she could not give me one. It was only when I asked for a supervisor that I was allowed to leave. This ordeal took a total of 31 hours most of which I spent sitting and waiting with no information. When I was finally permitted to leave they began to shove medical supplies into my bags saying I should take them because I paid for them and if i didn't they would just throw them away, whether or not they had been used.

The CHI Bergan hospital had many great staff members we worked with, but noticed as a whole, they…read moresometimes prioritize patient discharge over their well-being. My mother broke her femur in a fall at her assisted living facility. The doctors and surgical team were awesome, but she was abruptly informed of her discharge shortly after the operation. I left to get her clothes, but when I returned, she was on the stretcher in her hospital gown with her rear end exposed, which was disrespectful to her. The discharging physician also prescribed TYLENOL for pain relief for her still technically broken femur that had just undergone an intense surgery. This drugstore medication seemed inappropriate and raised concerns about staff training and awareness of levels of necessary care. Bergan Hospital has positive qualities, but some staff definitely need better training to ensure proper patient care and dignity.

I am deeply disappointed by the lack of ethical process and safeguards in the care of my father…read moreduring a life-and-death decision. Life-prolonging treatments were stopped and my father was placed on comfort-only care without a documented decision-making capacity evaluation, without documentation of his expressed wishes, and without an ethics consult, despite clear family disagreement. Critical decisions were made based solely on direction from his spouse (POA), even though no physician had formally documented that my father was incompetent to participate in his own care. At no point was there a structured attempt to ensure that this decision aligned with my father's wishes at the time, nor was there a neutral ethics review to guide the team through an extremely complex and emotionally charged situation. Instead, sedation was increased, antibiotics and fluids were stopped, and the course toward death was allowed to proceed without adequate procedural safeguards. This experience left our family feeling that the process prioritized expediency and avoidance of conflict over ethical diligence, transparency, and patient autonomy. Regardless of outcome, families deserve confidence that every appropriate step was taken to ensure decisions are made with, not merely for, the patient. I hope this facility reviews its end-of-life protocols to ensure that future families are not left questioning whether proper ethical standards were followed at the most critical moment of their loved one's life.

Such an amazing hospital. Everyone is so caring, from the nurses, to the doctors, to the crew in…read morethe cafeteria. Thank you for making a tough time more bearable. Your care is amazing. .

What a dump!! The waiting room couches were dirty and ripped! The receptionists all looked like…read morethe rolled out of bed and came to work. All dressed in sweatshirts or raggedy t shirts. None were friendly at all. Most directories were taped up paper. The Dr was very nice as well as nursing staff. The anesthesiologist did h very poor I take. No physical exam at all. They better step it up.

Bergan is a nice hospital with some great staff, but I do feel like they want to get people in and…read moreout as fast as possible, to the detriment of the patient sometimes. My mom had a broken femur (thigh bone) from a nasty fall at her assisted living facility. The surgeons, nurses, and medical staff that assisted in the operation to fix it and in the after-care for her post-op, were all very nice and attentive. The issue came in when suddenly she was told she's getting discharged suddenly soon after her operation. I ran to get her some clothing (as she had only been in hospital gowns at the hospital). But when I got back they had already loaded her on the stretcher with her rear end showing as they rolled her through the hallways past many people. Her dignity was not on the transport staff's mind at all. When she got back to the assisted living facility, the discharging doctor (who I never met) prescribed her TYLENOL for pain - for a broken femur! What in the absolute world?? So the hospital facility is nice, some of the staff is great, but there are definitely some training that needs to be done for the care and dignity of patients, from my experience with them.

I would like to simply state that this hospital was a horror show. Not only did they do a…read morehorrendous job caring for patients and would rather sit and gossip acting as if visitors wouldn't hear. They practiced horrible hygiene and showed lack of cleanliness without following proper procedures. They left my family member sitting in feces for days, they left bed pans filthy and reused the same ones. They would consistently look over feces in the trash, pee sitting in urinals for hours on end, and when they went to "rinse" bed pans left feces all over the floor, toilet, and walls for visitors to have to clean after being asked multiple times to come back because the small trauma hospital rooms always smelled of feces. I spent days watching over my family member and the entire time I noticed they couldn't care less to check in. The only way their patient was getting cared for is when they reached out themselves while in tremendous pain. Not only was there lack of proper procedures when it came to cleaning bodily fluids but quite of few of the nurses were awful.... Some of them seemed to not know how to place IV's properly, consistently pocking until they gave up leaving blood clots, bruises and rashes for them to finally call for another nurse to finish the job. I also heard one nurse yelling at another to "get off your phone there are patients to take care of". While over hearing this I heard multiple call lights going off around the counter from surrounding nurses. It's just horrifying to know these are the people we rely on and pay to take care of loved ones during traumatic accidents. Obviously they are to help maintain pain but the environment plays a huge role in recovery. Most ghetto hospital I've ever stepped foot into. Bergen mercy... begging for mercy if I were able to give negative stars I would because everyone needs to be aware of these issues before picking this hospital for procedures or recovery.

I'm here for sinus and nasal surgery. It's accomplished and I actually feel pretty good. Nursing…read moreis awesome, which is usually true of nurses. The doctors and the anesthesiologist were excellent. The facilities are great. I'm very pleased with the whole place. Mind you, my face hurts, as is expected when one resists painkillers. I will give in shortly. This hospital is excellent and I appreciate the great care they have taken of me!

So here's the scoop: During my follow-up at Ortho Nebraska Oakview, I was told that surgery could…read morebe scheduled that afternoon Yes, that same day! They told me to show up at the hospital by 2 PM for my 4 PM slot. After some quick schedule juggling (because, life), I was there and ready. Check-in was fast and friendly. The pre-op nurses were fantastic--my husband and I even cracked a few jokes about my "graceful" injury (hey, laughter is the best medicine, right?). Dr. Monte Christo gave me a nerve block, and honestly, the next thing I knew, I was waking up in recovery wondering what just happened! Recovery was cozy--two slices of peanut butter toast and a Diet Coke to help me wake up, and before I knew it, I was heading home. Bonus points for the post-op staff handling my pain meds prescription so I didn't have to run around town chasing it down. All in all, what could have been a stressful, scary day turned into a smooth, well-cared-for experience thanks to the amazing Ortho Nebraska team. They made a tough situation a whole lot easier, and while I hope my orthopedic adventures are on pause for a while, I know exactly where I'd go if they're not. Thanks again, OrthoNebraska--you're the best!