I'm having trouble finding the right words to describe our experience with Potomac Moving Company,…read morebut "amazing" and "game changers" come to mind. This was an interstate move (DC to PA) in less-than-ideal conditions (we had to move an adult family member out of the apartment). The crew, Roberto and Harry, were empathetic, caring, and incredibly efficient with packing, loading, and unloading the one-bedroom apartment. I spent the day worrying (needlessly) that the storage unit I had rented was too small. The crew fit all of the items neatly and safely into a 5x10' unit with room to spare. I've never seen anything like it. I also want to give kudos to the front office. They were the first company to respond to my inquiry, answered all of my questions patiently, and kept us informed about when the crew was arriving. The value that we received for the price was off the charts. Put Potomac Moving Company at the top of your list. I would not hesitate to call them again for a move if the need arose.

PMC was invaluable for my move from one Arlington neighborhood to another. They worked hard, were…read moreprofessional and took good care of our belongings. Roberto was our crew lead and he was a great communicator and team leader. I was so comforted by their approach and impressed by their focus. I would recommend them without hesitation and will gladly call them on future moves. Andy M. Arlington, VA

I usually refrain from writing negative comments unless it's really bad, but I think certain…read moreelements are worth highlighting . Draw your own conclusion. 1. First, with a positive, the follow up and customer service is great. It has to be, due to the following comments listed. 2. Moved a 1 bedroom apt( bedframe , mattress, dresser , 2 TVs , and a sofa), and it took 5 hours , with a locked elevator , in the same building, separated by 2 floors.Everything additional was boxed or bagged. No loose items. 3. They attempted to change the charges the day of the move , even though we had confirmed less than 24 hours prior. Claimed the 3rd person Was due to their double booking, snow , etc . And the additional man would speed up the process . Did i mention this simple 1 bedroom move took 5 hours for an in building, one bedroom transfer? Does that seem expedited ? Everything was a group effort, and teaching moment. this slowed the move down. For example, it Took 20 minutes of discussion to figure out how to disassemble a bed frame efficiently . Constantly going back and forth to the moving truck on the clock ( for what idk ) . If not watched , disappearing for 15-20 minutes at a time . 4. I was advised that I could leave my dresser items in the drawers, and they could move them efficiently. I now have to find someone to take my dresser apart, due to items some how making their way to inside unreachable areas insiders dresser. 5. I have to find someone to reassemble my sofa. They didn't put it back together. 6. You're charged 30 minutes to and from . So, you owe an hour before they start . They didn't have to leave the property, but charged me fuel . How do you charge someone fuel, and time for arrival, and departure ? Seems like the rate is only labor . You're also charged for any items used to rap to transport furniture . The intimation that they try to give you when you book is that is inclusionary. 7. With a discount, A DISCOUNT, this move cost me $1,000. Between the random 3rd man up charge , wrapping items for the large furniture , fuel charge , insurance that they make you cover that they don't disclose until the last minute that is almost $200 additional ... 8. Moved my items into the hallway, and left them there unattended while moving. 9. Even if you pay by phone, they want you to write your credit card information on a random piece of paper. It's a hard NO, for me. Yes, I signed, and let them go about their business. It's exhausting to keep debating obvious discrepancies, and hidden fees during a move which is a top 3 stressor in general. Just .... Don't . Use someone else .

Moving company: All My Sons Moving & Storage 7642 Dynatech…read moreCt, Springfield, VA 22153 804-315-3030 Manager: Rusty On Wednesday morning at approximately 8:04 AM, I contacted All My Sons Moving & Storage to ask questions regarding their moving services in order to determine whether I wanted to move forward with using their company. Unfortunately, my experience with both the employee and management was extremely disappointing and unprofessional. The employee I spoke with, Laura, appeared to lack the necessary knowledge and understanding of the company's services and pricing structure. During the call, I asked whether there would be any taxes or additional fees beyond the quoted flat rate. Laura responded by saying, "From what I have been told... no." I explained that I needed a clear and definitive answer and requested that, if she was unsure, she transfer me to someone who could provide accurate information. Laura placed me on hold and later returned to the call still unable to provide a direct or confident answer. I then expressed that her inability to answer basic questions made me feel as though she was not knowledgeable regarding her position. At that point, Laura became confrontational, spoke over me repeatedly, and insisted that she had already answered my question clearly and that she was fully capable of doing her job. Her tone and attitude became increasingly hostile and unprofessional. Due to her behavior, I stated that I no longer felt comfortable continuing the conversation with her and requested to speak with a manager. Instead of professionally transferring the call, Laura continued arguing with me. Roughly 15 minutes into the conversation, she then informed me that the call was being recorded. At no point at the beginning of the call was I advised that the conversation was being recorded, which I found highly concerning. I was eventually transferred to a manager named Rusty. Unfortunately, the interaction with management was no better. While attempting to explain my concerns, Rusty repeatedly interrupted me. When I asked if I could finish speaking, he responded, "Yes, if you would like," in a dismissive manner. After I explained the issues I experienced with Laura, Rusty stated that he "couldn't play sides" and would need to listen to the recording. I never asked him to take sides; my intention was simply to make management aware of the poor customer service experience so that no future customer would have to endure similar treatment. Rusty then stated that they "rarely receive complaints like this," implying that my concerns were unusual or questionable. I responded by saying that simply because complaints are rare does not mean poor treatment is impossible. Rusty accused me of misconstruing his words, which I was not doing. I was simply responding to his statement. He then claimed there appeared to be a "communication issue," when in reality the issue was the unwillingness of both the employee and management to acknowledge the unprofessional behavior and poor communication that occurred during the call. At that point, I informed Rusty that I felt the same confrontational attitude was being displayed by management and that I no longer felt comfortable trusting or spending my hard-earned money with the company. I then ended the call. Shortly after 9:00 AM, I received a voicemail from Rusty stating that he had reviewed the recorded call and believed the employee had answered my question. The voicemail entirely ignored the employee's inability to provide clear information, as well as the hostile and dismissive behavior displayed throughout the interaction. This experience was extremely disappointing and reflects a significant decline in customer service professionalism and accountability. As a hardworking United States Army Soldier, I dedicate my life to serving and protecting this country. I should not have to endure disrespect, hostility, or dismissive treatment simply for asking reasonable questions as a potential customer. I sincerely hope this matter is reviewed seriously so that future customers do not experience the same level of poor customer service and unprofessional conduct that I encountered.

The team worked fast and took care to make sure everything was exactly the way I wanted it. Great…read moreexperience!

I'd give zero stars if I could - absolutely horrible service. Expensive, took four times as long as…read morelast move (with less items and two hours less commute), broke multiple items and stacked to hide the broken things until they left. My walls had actual chunks taken out. Absolute nightmare.

Was referred to All Awesome Movers on a Facebook group and Gina contacted me immediately after my…read moreinitial inquiry. She was professional, friendly, knowledgeable, and patient (I changed my destination address once lol). The price quoted was reasonable; I was offered 2 movers or 3 movers (different prices of course). I picked the 3 movers and I'm glad I did! The team showed up shortly after 8a (though to be fair the email said between 8 and 9a). They came with a 26 foot truck, shrink wrap, furniture blankets, tape, and bubble wrap. In all it took about 4 hours to move me from a 2nd floor 2 bedroom apartment to a 3rd floor 2 bedroom down the road. They really are workhorses - somehow they were all able to trek up and down the stairs repeatedly without seeming winded at all (which is incredible bc I went up and down the stairs without anything over 8 pounds yesterday probably 46 times and was EXHAUSTED). I'd highly recommend AAM for their care, expeditiousness, fair price, and friendly service!!

I hired this company to move a very large and heavy dining set and a server, as well as some other…read moreitems. The guys that came were very polite, but would have destroyed the server had I not intervened. The top of the server was a single piece of slate stone that was incredibly heavy. We initially thought that it was attached to the piece, but when it was tipped to put on a dolly the top started sliding. Despite the sliding, the movers tried to continue to put the piece on the dolly with the slate portion supporting the rest of the piece. I had to stop them, make them put the piece back on the floor, and move the slate piece separately. If they had continued, the slate would have cracked into pieces. They tried a second attempt at putting the piece on the dolly. The bottom of the piece had no cover, so the only thing that would have supported the piece on the dolly were drawers. I had to stop them again before the drawers were destroyed and the rest of the piece was damaged. I have no idea how they could not see that moving it the way they were attempting was not remotely possible. Then they tried a third time, with the back of the piece used as support. The back of the piece was a 1/4 inch thick piece of plywood, which would also have been destroyed had they continued. In the end I had to convince them to carry the piece to the truck by hand, which they did. Unloading was much easier and they handled it well. Again, the items were extremely heavy, they worked hard, and were very polite. But I would not trust them to do a move unless they were supervised for heavy or high value items.

This company had fantastic customer service and was responsive to all of our needs. They were very…read morefast to schedule and ensure a smooth delivery with zero issues. Highly recommend!

Crew did not speak English except for the foreman. Required CONSTANT supervision. Damaged multiple…read moreitems. Moved items to the wrong room. Removed multiple items that were to remain in place. A disaster of a move

I have used Abba and his crew three times now, and about to schedule a fourth. I won't use anyone…read moreelse for a local move. They are super efficient and wrap items really well. Even though for my most recent move I called at the last minute (my dad passed and we needed to get his things out of the expensive assistive living and into storage), both Kate in the office and Abba worked miracles to fit us in for which I am so thankful. And everything was treated with utmost care.

BonzaMovers helped me about a week ago and I was SO pleased. Three super friendly people came to…read morehelp me and seemed to work very efficiently. I didn't even need to tell them where to park! They handled so much - from wrapping up my furniture to grabbing boxes. Abba was super communicative and very nice. My reason for docking one star is purely price-point. They were not the cheapest (although also not the MOST expensive). I was quoted and was expecting them to take about 2 hours (as I was moving into a studio, I had a good amount of stuff but I didn't think TOO much), but it took about 3.5 hours. With tip, the total was about $600 which was more than I planned. I am still SOOO glad I went with them and wouldn't have had it any other way - hiring movers was the best decision I could have made!

I don't usually take the time to write reviews, but I genuinely felt this one was well-deserved. I…read morerecently used Haul Bros Moving Co. for my move from a 2-bedroom condo in Alexandria to a single-family home in Burke, and I can honestly say it was the smoothest move I've ever had. l've moved 4 times in the last 7 years, and I've worked with both large national companies and smaller local ones, and these guys really stood out. I found Haul Bros through a recommendation in a local Facebook group. I was hesitant at first since I hadn't heard of them before, but from the first interaction, I felt at ease. Sayed, the owner, was very professional and responsive. He answered all my questions, gave me a clear estimate based on the inventory I sent, and didn't try to upsell me or rush the process. He even followed up the day before the move to confirm everything and offered advice on how to prep items to save time. The crew arrived right on time at 8:00 AM, wearing branded shirts and ready to go. I was immediately impressed by how organized they were. They walked through the house with me first, asked thoughtful questions, and then got straight to work. They brought everything they needed-moving blankets, dollies, tools, shrink wrap, you name it One of the guys even brought an extra mattress cover for me since I didn't have one. That attention to detail meant a lot. They were incredibly careful with my furniture. I had a few delicate items like a large mirror from my grandmother, and a glass coffee table and they were wrapped and secured better than I've seen with any other movers. Not a single scratch or ding. They also handled my washer and dryer (which I was nervous about), disassembled them carefully, and reinstalled them at the new place. What really stood out was how hardworking and respectful the team was. No standing around, no cutting corners, and no bad attitudes. They worked steadily the whole time, even when it started drizzling in the afternoon. They laid down runners to protect the floors, helped with last-minute items I forgot to pack, and asked me multiple times if there was anything else they could do to help. They even helped move a few items into my garage that weren't part of the original list-at no extra charge. Once we got to my new place, they reassembled everything, placed furniture exactly where I wanted it, and double checked that everything was good before leaving. The whole move took just under 6 hours, and the final price was right in line with the original estimate. No hidden fees, no surprises-just honest, quality service. To be honest, I was expecting the usual moving day stress, but Haul Bros completely changed that experience for me. They were reliable, professional, affordable, and kind. You can tell this company is run by people who actually care about their work and their customers. If you're reading this and thinking about which moving company to go with this is the one. I already recommended them to two of my coworkers and will absolutely be using them again if I ever need to move. Thank you, Sayed and the Haul Bros team, for making a stressful process so much easier. You've definitely earned a lifelong customer.

I recently moved from a 2 bedroom apartment to a 2 bedroom condo and used the services of Haul Bros…read moreMoving Company. I had the pleasure of meeting and working with Sayed, Samir and Zo. They are a beautiful family and so, so nice (courteous, friendly and respectful). My move was smooth from beginning to end. Not one piece of furniture was damaged. I was very impressed with the way they handled everything. I already had enough on my mind (so it was nice not to have any added stress). I didn't have to worry or keep watching them as they moved the furniture. One of my sofas was too large to go into the elevator. So Sayed and Samir had to carry it up 3 flights of stairs. I appreciated that. They will go above and beyond to get the job done. When it was over, I was very pleased and satisfied. Thank you again for your help. I would highly recommend this moving company to anyone.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

Moving with Zip was a great experience. They set me up with a moving coordinator named Dean who…read moredid a great job helping to plan the process and ensure it went smoothly. The moving crew was fast, efficient, careful, and friendly. They handled my fragile items with care and insured that they arrived undamaged. I would definitely hire Zip again.

Randall Moving & Storage is awesome. Have used their storage service. And if you want great movers…read more- on time/on budget, highly professional ask for Clarence and his crew. They have moved me twice now. 1st-rate.

So because she wouldn't honor her word on paying for making sure all items were in their proper…read moreplace and she wants to keep blaming me for not knowing how many people it should have taken for the move . I would give this company a 0/10! She is really a disrespectful individual that won't take accountability for her mistakes! How you think a customer feels when you keep trying to bring up what a customer should have know as if I was the moving expert. I hired you to do a job and you failed! Don't give this business your time or money because Susan will try and gaslight you and make a 2-3 day move all one day so she can get as much money from you. Then if something goes wrong it's your fault for not telling her something when you gave her all the information she needed. But she didn't do her job so it's your fault! I didn't even bring up all the scratches, dents, dings all on my walls and stairs her crew made! I had thought I was going to be able to up the stars after she reached out, but I can't as she seems to forget she the one that botched this job! Now I have to go in my pocket to pay someone to complete the job she PROMISED! Horrible business owner!! Update**To the owner..there wasn't a "crew" it was one person who came out to do half the job back in February which took all day as it was on Valentine's Day and weekend. As I stated I needed to start moving in my new place and wanted to make sure I went through as much as possible totes/boxes I could so I separated what needed to stay and what needed to go back to VA. And I contacted the person (Steve) who helped me out (not you) during this time so we could see when it would be a good time for both of us. As we all have lives and not just around fanning ourselves apparently what you do all day. So yeah I still have several empty totes that needed to be taken back to VA. So stop with your arrogance as if I'm trying to get over on you. I'm a veteran so I paid my dues and worked for everything I ever had! And I showed you my entire house as you said on FaceTime I had a lot. I have it recorded so stop your madness. Take accountability that you messed this entire move up and wasted everyone's time! It's done and over with so no need to reply anymore I'm done with it. And I don't accept your apology.

We enjoyed their service with moving. I loved the lady I…read moreworked with and she took notes, listened to my needs and communicated the expectations and the movers were efficient, came with all necessary tools and were professional. I didn't need to worry about anything and had a great chat with a few of the movers while packing. I'd recommend their service!

I worked with Yuriy to coordinate the details of our move from VA to NC. He was very personable,…read morehelpful, and responsive. Moving is one of the most stressful things people experience. Especially when it's another state. He made the process seamless and handled any questions or concerns I had in a timely manner. We opted for the movers to pack our things. The movers were on time and worked diligently to pack everything. They labeled everything by room which made it easy for me to unpack and find what I needed once everything arrived. I called several moving companies and pricing was very fair. I highly recommend using them for your next move.