Excellent service, good communication and professional results. Everything about this company was…read moreprofessional and easy for the residential appraisal that I needed in Orlando. Fair price and delivered on time.

When we started our journey with Chris Brown it was great he was there when we needed him and…read moreanswered all the questions we had. After we came in to sign the paperwork seems like things were turned upside down. Chris became unavailable yes it was due to training classes but when we told him many times we need to speak to him directly he couldn't take a few minutes before or after his training to give us a call. Inside he would text us or push us off on his team Toni or Anne. Through the process with the whole team we asked many times for them to explain something and we kept getting the same song and dance, even one time was told to stop worry everything would be fine. If everything was fine we would be seeing our closing costs going from $3,400's to $3,900 to $4,200 to $4,600 and finally to $5,200's at closing with no details why its increasing. This is my first home its my right to wonder and know the reason for the increase. We were also told that if you paid Debit or check for the Appraisal it would be credited back to you at closing, than weeks later we find that it would only be credited if there was seller credit left at the end. We were also told that the 2nd reappraisal would be collected at the closing and not to worry there is not extra money out of packet. Next time i look at my bank account I am now missing $175 for a reappraisal. My biggest issue about this was it was unauthorized I never gave Toni or Anne or anyone the okay to charge my account a 2nd time and I didn't even have a warning. When i brought this us to Toni it was just a sorry. When I brought this up to Chris he ended up pushing back to Toni instead of giving me a call to discuss this. Sorry but if one of my employees just broke the law i would make sure i call the person right away not text them. There were many other lies from Toni and Anne as well. Little things like saying an Appraisal was submit 1 day than find it wasn't submit until the following when we were trying to get the 3rd appraisal in so we might of had a chance to close on time. Little things like being told that FEMA and HUD just now released the lock for Appraisals than finding out from the same person later that same day it was released the day before. For these reason and many more I would never use Chris or his team again. I would not refer anyone to Chris. Yes the work was completed, Yes it was a week late, but when with a week extra we still found ourselves 30 minutes before closing searching for answers that we have been asking about for weeks.

Chris Brown and his team made buying our first home easy. They were with us every step of the way…read more They took the time to answer all our questions and concerns whether we called, text, emailed, or dropped by the office. The team is very professional, kind, and communicative. I looked forward to Tuesday tuneup with Tony. Kelly was extremely helpful and patient taking time to help us submit all of our forms and documents. Definitely a great team and I highly recommend them to anyone and everyone!

Under the (CRFA) CONSUMERS AFFAIR FAIRNESS ACT OF 2016, I'm going to post a review of my honest…read moreexperience with THE CARVAJAL GROUP located in Avalon Park from roughly May of 2021 till June of this year. The Consumer Review Fairness Act (CRFA) signed by former President Obama, protects people's ability to share their honest opinions about a business's products, services, or conduct, in any forum, including social media. My mother and I hired The Carvajal Group/VIP Home Rentals LLC in 2021 to get a tenant for my 84-year-old mother's property. They got us a renter, and 4 1/2 months later, they wanted out of the lease to buy a house. I immediately called Jim and let him know what was going on, and he didn't say anything that he was in the process of selling or getting into the process of selling them that house. the following month in November Two of the three tenants closed on a house that jim and and Deena sold them. but again jim stayed quiet and did not say a word to us about this transaction. Ten weeks later, two of the three tenants abandoned our rental, and the other called in to say they could not afford the rental anymore. We called Jim again and explained what we were going through with the tenants, and again Jim stayed quiet and kept it a secret that he and his wife had sold the tenants a new investment home. Because of the lack of transparency from (Jim and Deena) Brokers at The Carvajal Group, my mother thought that the tenants were really going through a hardship. But 2 out of the 3 tenants had enough money to purchase a $391,000 new town home for investment from Jim and Deena. Jim and Deena made under $24,000 in commission based on the normal 6% commission rate. Since they where the listing agent and dealt directly with the tenants one on one. In addition, since me and my mom was not made aware of this transaction, that the tenants had purchased a rental investment property with renters from Jim and Deena, she or we went ahead and forgave the tenants @ $2500.00 worth of damage and penalties. They only paid us a part of the full amount since we credited as mentioned above about $2500.00. Three months later, the tenant called me about an issue regarding a rental property she had purchased. After my conversation with her, I was intrigued to know who had sold them that property. I searched and I was disappointed to find out it was The Carvajal Group and very upset that they kept it quiet and secret all along, even after contacting them in October about the tenants intentions to break the lease and buy a new home.. I contacted Jim very upset about what had transpired and he denies any wrongdoing whatsoever for his lack of transparency, honesty and integrity in what we believe should have been brought up to our attention. This was his response: "Good morning George, the response was already given on the original thread." As I mentioned before, we've done nothing wrong. My 84-year old mother was affected by this because of all this. Jim will not say why he and his wife keep this all a secret. Why did they not look out for my 84-year old mother's best interests, who was their client as well? if we wouldn't have listed the house for rental with the carvajal group, they probably wouldn't of had this great opportunity to sell the tenants a $391.000 Investment property without another realtor involved. It was thru our rental that was in excellent shape that got the attention of the tenants. The least thing Jim and Deena could have done is let us know what was transpiring underneath our noses. All he to do is just let us know. We were not going to get involved what so ever in the sale. But we believe if 2 out of the 3 tenants responsible for the rental where able to buy a $391,000 house from The Carvajal Group, then they could have afforded to pay all damages of the lease with us. Why did they (The Carvajal Group)(VIP Rental Homes keep it hush hush? They won't tell us why they kept quiet and they won't offer for my 84 year old mother anything to make up for what happened or for the money she lost for their lack of transparency on this whole ordeal.. After an 11 year old friendship we have decided that we will "NEVER" again hire or recommend The Carvajal Group or VIP Rental Homes LLC. This has really been a very regretful experience...

Do you want to guess what's going on with your home sale or purchase? Have to constantly ask…read morequestions because your realtor (and an entire team) won't proactively communicate with you? Want to sit there every night and wonder if you are actually getting proper representation? Then maybe these folks are the right realty agency for you! It's sad. We interviewed 3 realtors and felt really good about hiring Carvajal. But, they are merely reactive rather than proactive agents. Extremely passive. It saddens me to have to put this in writing, but I feel this needs to be pointed out to potential customers. Mind you, right down to the closing, I had to text the agents to find out what was happening! Every day was a new day to ask "What the h*ll is going on?" Right up to the closing - Did the buyers' walk-through go OK - I had to ask since no one said anything of course? We didn't know, they never said. The next day, closing day, I finally had to text and ask is everything going forward??? Why should we be proactively be informed about that, right? Yes they said and also promised to "follow up" with the title company "shortly after" the 2 p.m. close where the buyers were signing (that was at 11:53 a.m. today). No word back of course - 2 p.m. came and went and so at 4:53 p.m. I had to yet again text and ask if everything was done or not. "Yes everything is completed," was the reply. It's like slowly, painfully pulling teeth. I WOULD NOT WISH THIS TYPE OF SERVICE ON ANY ONE. Particularly given how stressful selling a home and buying a home are - in fact we fired them from the buying transaction that were sort of working on with similar enthusiasm a month ago. That's how bad things were. In short, I CANNOT (and will never) recommend The Carvajal Group. Again, it's so unfortunate, but they were paid good money for what I see as disservice. As some proof, I'm attaching a picture of today's communication I referenced.

Steve and his team are God-sent. Peggy is the property…read moremanager for my property. I'm able to sleep peacefully at night knowing I'm in good hand. Because of their expertise We're contemplating buying more properties in central Florida. I'm very grateful for their excellent service!

I will not be able to recommend this management company to anyone in the future…read more I engaged Peggy for tenant placement services based on a referral from my agent, who assisted me in purchasing my first investment property in Orlando, as I reside out of state. My unit remained vacant for three months without a tenant or any discernible progress. My calls went unanswered, and I had to repeatedly contact her via text messages, to which she would typically respond two days later. When I brought my concerns to upper management, she attempted to rectify the situation, but unfortunately, it was beyond repair. Ultimately, I had to terminate the agreement. I then engaged a management company that proved to be exceptionally proactive and communicative. They successfully identified a new tenant within a week, and the tenant moved in the following week. It is truly regrettable to operate and work in such circumstances when one cannot conduct business professionally. I have unfortunately expended my time and resources by placing my trust in a central Florida management company that proved to be untrustworthy.

Roberto Rafael Martinez was a superior agent. Roberto is the best lending agent I have ever had an…read moreexperience with. I have purchased a lot of property and helped family members with their purchases. Roberto went above and beyond to make sure every step of our purchasing process went without a hitch. He found all the contractors we needed and followed through on searches we didn't have the knowledge to complete. He treated us like family and made sure we got the best loan for our needs. He is extremely knowledgeable about the real estate side and appraisal/inspection components as well as all the up to date and ever changing loan information. You can not go wrong with Roberto. Professional and unbelievably organized.

This is the best place ever to obtain a mortgage…read more This company is very professional and very helpful to make obtaining the mortgage as painless, understandable, and simple as possible.

AS A RESIDENT Pros:…read more *friendly and knowledgeable staff who build a relationship with you *very well maintained property -- it always looks pristine *amazing amenities -- pool, game room, cardio room + weight room, wine bar, covered garage available, valet trash 5 days/week *multiple monthly resident events *resident portal for easy payment and maintenance *each unit is thoroughly and regularly maintained by the staff, including fire/smoke detector checks, fire extinguisher checks, AC filter replacements, dryer vent cleanouts, etc. *elevators available *very pet friendly including a dog wash room *carpet only in the bedroom Cons: *the other residents -- I don't know what it is, but everyone who lives here is very rude, entitled and inconsiderate of their neighbors. *people don't respect quiet hours -- I was consistently woken up to vacuuming and furniture moving above me anywhere from 2am-6am. And likewise, other people didn't haven't realistic expectations for regular living sounds during daytime hours. The person below me would bang on his ceiling for "rolling things" in the middle of the afternoon. *people don't respect that it's a non-smoking community -- my next door neighbor smoked so much weed in his apartment that it would infiltrate mine through the walls and vents. *pet friendly community, but very disrespectful pet owners -- it's a pretty small community with A LOT of dogs. The walking area is always covered in dog poop even though bags are provided. *elevators available but not always working -- sometimes one is out of service for weeks at a time *there's only 2 exits for each building which didn't seem like an issue until living in it, especially with the dog situation *package room is always chaotic, unorganized, and deliveries left in the wrong building *these apartments are too expensive and the staff work too hard for your fellow residents to make such a negative impact, but here we are. AS AN OFFICE RENTER Pros: *clean and professional office area *shared kitchenette/break room with a microwave and fridge *access to all community events and amenities listed above (except valet trash) *leasing office promotes your business to the residents *free coffee machine to offer your clients *conference room *guest WiFi available Cons: *residents are SO loud above you *conference room is first come, first serve *conference room was not sound proof (the noise from residents and music playing in the lobby was pretty distracting in a meeting). *separate entrance to the building through the office spaces, however, it is completely blocked by landscaping so you have to walk around anyway making that door kind of pointless

First of all, these apartments and the staff are very nice. But be very careful if you are renting…read morewith a roommate and are both on the lease a both of you have split the security deposit. If one person does not renew the lease but the other person does, the security deposit does not go back to the person who did not renew. The full security deposit goes to the last person who vacates the apartment. This is a flaw in policy as the person who stays gets the security deposit of the person who does not renew. Just be aware of this!!!

As a Real Estate Broker in Central Florida for the past 25+ years, I've experienced time and time…read moreagain, closing after closing, the most professionalism with Aloma Title Company. Bill Primo, Owner/President will go to great lengths to satisfy any issues that may arise. The knowledge, expertise, organization, awesome staff and overall friendliness of everyone involved exceeds expectations! They deserve more than a 5 Star review!

I would have written a glowing review of this company a long time ago but I thought that this site…read morewas more for restaurants! This is a wonderful company and the president, Bill Primo, is a wonderful guy-a true gentleman! Great company, great to deal with, professional, and personal. I could not be happier with them and I recommend them over all others!

It was pure chance that my husband and I called the Mt. Dora office about a house they had for sale…read morein the area. Peter answered the phone, directed us to a number of houses in the area for us to drive by and browse. When we finally sold our house in North Florida, I emailed him. He met us whenever and wherever we had the inclination. He went above and beyond the call of duty. When we found the home we wanted, he helped make the move very comfortable and stress-free, even to the point of helping up unload our PODS on moving day. My husband has health issues and could not do the physical work, so Peter stepped up to the plate. It was a very pleasant experience working with him. I would highly recommend him.