I hit a deer around 7 PM tonight, in the Smyrna/Clayton area, Dalton, from Craig's Towing was…read moreAWESOME!!!!! Very Friendly, very helpful. The area we were in was not lighted well. He showed up shortly after I hit the hazard lights and pulled off the shoulder. He stayed with me while I called my Husband and while I called the Insurance company! He even helped me check out my Subaru! While I didn't need a tow, he saw that I did need assistance and was right there to help! Dalton.. Thank you so much!

Fast service. Very professional and courteous. Returned call within 5…read moreminutes...........................

Greg and his team are awesome. My first choice for automotive and mechanical repairs.read more

Brought car in for PA inspection and emission, on two seperate occasions. Both times they did…read more"Additonal Work" without me ever approving it or even notifying me of it. Bunch of scam artist lowlifes.

FIVE STARS - OUTSTANDING! My radiator hose split while…read morevisiting Lancaster. I went to 4 other garages in a 1 mile radius and no one could help me until the next day. Some couldn't get to it for 2 days. I stopped at J & K Towing as shop number 5. They took me right in. The were friendly, knowledgeable and determined the leak was the hose, not the water pump. They saved me from having to rent a car to get home about forty miles. Can't say enough about my positive experience.

True story... I'm just moosing around the backroads of the Amish countryside, daydreaming sorta,…read moreeyes are wandering from the fields, cows, chickens and Oops, off the road I go, then I hear a loud POP. Yeah, you guessed; she was flat as a pancake, but I was able to wobble my Kia over to Hoovers Farm Market. I called my car insurance and asked for a tow - you don't have roadside service on your car insurance; What the heck?? I'm googling (wishing I could just shop at Hoovers), saw good reviews from JK Towing, asked for the price (which I felt decent); how long will it take you to get to me (25ish minutes - doable); called Costco and said I'll be there within the hour; they're like; yeah right. Sure enough, got picked up within the time frame promised. Costco was a mad house of crazed Thanksgiving shoppers, but this guy was very patient and weaved his truck/my car and was able to park it in the designated tire parking spot, with swift expertise.

I would like to give 0 stars. Want to start saying this…read moreplace is basically the "only" place in Lancaster that work the AC my car needs. Carlos did a diagnostic, and said was the evaporator. (Good!) Work will cost $1,200 and approximately 2 days with the car. (I'm fine with that.) I asked if I could schedule an appointment, he said sure, but don't have anything until a week later. (I'm okay with this, they are busy) That Monday comes up, my husband dropped off the car... I called Wednesday, to see if there was any updates, cuz he said 2 days he would be working with it. He said that the part was delayed, was supposed to come that Wednesday afternoon or Thursday morning. I asked him if he did something in the car, like taking any parts out, at least, that once the part that needed to be replaced arrives it's just to replace and put everything back together. So, I called Thursday, and he said that the part he ordered, was not the one my car needed... So, my car was sitting there for 4 days!!!! He didn't call for anything. He never touched my car at all, every mess that I had in my car, was exactly as it was before. And I'm talking about the dash. The lack of communication is WILD!!!! I'm soo disappointed, because I get it... it's something that is a really hard thing to do, but if you are not capable and comfortable doing it, why you made me loose my time?

Very good people. Excellent customer service and very clean establishment. Honest and fair…read morepricing. 10/10 experience.

The guys here are always helpful and can get you in for service in a timely manner. They know I'm a…read moredriver and are always on time with tires and service. Reasonable rates as well.

From the owner: As a family owned business we strive to meet your needs with reliable and efficient service. We…read moreprovide everything from new tires and state inspections to engine and brake repairs.

My daughter bought a pickup truck less than a year ago. The truck is completely rusted out. She has…read morehad nothing but trouble since she bought the vehicle from the salesperson who we feel was dishonest. When we took it to another repair shop, they knew of these people and did not want to hear our story because they were friends. But the repair shop we took it to did say, there is no way this rusted out within 10 months. This damage was already done when she bought the truck. I will never trust this company again or their repair shop in Willow Street where I had my own problems. Warning. Do not use this service

From the owner: A & A Auto Sales and Service is an extension of A & A Auto. Offering you professional auto repair…read moreservice for most makes and models. Built on a strong foundation of auto repair - we can handle simple tasks like oil changes, tire rotation to complete engine replacements. Brakes, exhaust, tires, computer diagnostics are also part of our services. As a used car dealership we handle sales a bit differently. We want you to get the vehicle that best fits your needs, not let you settle for one simply because we have it. With decades of experience repairing and maintaining vehicles, we use this knowledge to help find you the best vehicles possible that suits your lifestyle, budget, or dream. With our trusted sales team's guidance, we'll help find your next great car or truck. A complete auto body department (located at our Willow Street location) specializes in collision repairs including small dents and dings. The paint department sprays PPG products in a modern high quality downdraft spray booth. Estimate are FREE and we work with all insurance companies.