A great experience overall. Welcoming staff, clean/updated building, and most importantly my teeth…read morewere in great hands. Will definitely continue my dental upkeep with this business.

I am total impressed with the professionalism and efficiency of this office! My elderly, 89 year…read moreold father was a new resident in town and broke a tooth during lunch. The team at Dr. Sullivan's arranged a prescription for pre-arrival due to his recent injury, and had him in the exam chair with the Doctor within 2.5 hours of initial phone call. They squeezed him in!

did not help I have a major toothache right now and they won't help me because they want their…read moremoney up front. All dentists I've been did was bill insurance first and then sent me the difference. These people care more about money than the patients. Plus the dentist and the dental assistant did not listen to me. They are also not affordable at all! They should be ashamed of themselves!!!

husband and daughter loved the service they received, made us pay upfront. I looked at what the…read moreinsurance would pay and let know that it wasn't going to be as much as they told me. We still had to pay upfront. Now there is a credit on the accounts for a little less than $1,000.00. I called to see when we would get our overpayment back. They had to put in a request and stated 6-8 weeks before I would get the money back even though I had told them it wouldn't be that much to begin with. It has been over a month and when I called to check the status of the reimbursement, they stated that my husbands has been issued but my daughters is still being looked at. I asked if I could speak to someone that is actually handling this and was told that it is a big corporation and that it isn't handled in office. I asked for that person and was told that the office manager can call me back when comes back in 2 days to discuss this. They don't normally issue checks back for overpayment, they usually just leave on the account for future use. Why would they think it is ok to keep that much money? good dentistry, bad staffing and billing.

When a dentist tells a patient, my wife, who has expressed anxiety about dental cleaning should not…read moresay, "I need to dig around under your gums." An office that was told 3 times prior to her appointment that Nitrous Oxide (Laughing Gas) was needed. It was not provided and they much later claimed they "never" provide Nitrous Oxide on first visit and she never requested it. The dentist and hygienist also tried to talk her out of her anxiety, which is about the dumbest part of this situation and shows the practice is more concerned staying on schedule than accommodating nervous patients. Her cleaning was rescheduled. My wife took a day off work. At 7:30 am the morning of the appointment, they canceled it. Apparently only one person is certified to use Nitrous Oxide. Sadly, I recommended this practice to my wife. I have left it as well, because they do not respect their patients needs. Another practice has managed to meet her needs.

WORST EXPERIENCE EVER!!!! I Would not recommend this…read morepractice to ANYONE! The owner of the practice was EXTREMELY RUDE! He came in chewing gum. Introduced himself and the owner/dentist. Examined my xrays after the hygienist told me my teeth were nice, then told me he wanted to pull my teeth. I asked if my roots were good and he said yes. I asked if there was an alternative to pulling my teeth. His response was "well I'm the dentist" "I suggest you find another dentist and don't come back" I was shocked! I responded with what do you mean. He repeated the statement "I suggest you find another dentist and don't come back", then walked out of the room. I have NEVER been treated like that before by ANY professional. If my teeth are good then why pull them? I went in for a general exam and cleaning. I never got the cleaning. How has this business survived? So sad and Very disappointing! 0 Stars

My family had two truly disappointing experiences at Bell and King dental office. My husband went…read moreto Dr Bell with a toothache and Dr. Bell asked where exactly the pain was, my husband described area, only to be responded with, "If you don't know exactly where it is how am I supposed to know?". Needless to say he never found the issue and he left with the tooth pain. Thinking my husband might have mistaken the situation I continued to take my daughter to her appointment. I admit the staff was inattentive as we stood there waiting to be checked in and it only went down from there. She had a bonding procedure done and as we were checking out a piece fell off. I asked to speak to Dr Bell to see if it was going to be an issue and if he could fix it while we were there. We were made to sit in the waiting area for an unreasonably long time, only for the staff to forget about us entirely. When we finally inquired about the delay, they laughed it off, which was incredibly unprofessional. We were told by Robyn he was too busy to see us and someone would call us. To make matters worse, no one ever followed up with us or offered an explanation for the oversight. This lack of respect and poor customer service is unacceptable. I would strongly advise finding a different dental office where you will be treated with the professionalism and courtesy you deserve.

Dr. Bell sent an vagrant photo of himself to me and made me feel extremely uncomfortable. He's an…read moreexcellent dentist but as a prior patient, I strongly advise you proceed with caution before having services provided by him!

I was afraid to go here because there were no reviews. Now I've gone and wanted to post a review…read more They are a preferred provider with my BCBS dental insurance. I got in for a check up right away, and had two teeth in serious shape. They scheduled me for a cleaning but before that came about, one of my bad teeth became very painful. They got me in right away for a root canal. It turned out that the tooth could not be saved, and it had to be pulled because it was fractured. Not what I would call a fun day, but Dr. Patel and Sherry, the hygienist and assistant, made me feel very comfortable, and the office staff was very accommodating and helpful. Unfortunately, I'll be seeing a lot of them!

From the owner: Making smiles better…read more Dhaval Patel is a dentist in Ottawa, IL specializing in general and cosmetic dentistry. His office offers comprehensive dental care from routine cleanings and care to emergency work. Using the latest techniques and state-of-the-art technology in a relaxed setting, Dr. Patel and staff make smiles better!

I am not sure I can say enough great things about Fieldcrest Family dental and the staff of Dr…read more Hamper! My little one was very apprehensive about his appointment and she made him (and mommy) feel so at ease. She explained every step of the process and was incredibly patient. The staff was so accommodating and helpful in every way! You truly get the small town feeling and Fieldcrest Dental makes you feel like part of the family!

I highly recommend Fieldcrest Dental. The Dr. and staff are very friendly and professional. Even…read morethough I don't live in the area anymore I don't mind making the drive to Fieldcrest Dental's Toluca office because I trust their evaluation and how they help me take care of my teeth. Plus, no one will need to feel nervous while the Dr.'s assistant Sherry is there. She is the best!

Dr. Sydlowski is an honest dentist with a gentle, kind demeanor. I'm always nervous when going to a…read morenew dentist but Dr. Sydlowski and his staff of professionals made me feel entirely comfortable and pain free! Highly recommended!

Dr. Omar El Ebrashy provided quality dental care and explained everything in advance of procedure…read more The staff ensured patient comfort in a clean, safe environment.

I had a tooth extracted on Tuesday January 27th. Everything went well. Dr Kang and his assistant (…read moresorry I forgot her name ) were outstanding, professional and very knowledgeable. They both made me feel confident and comfortable. Couldn't have asked for better care. Would definitely recommend both of them. The only thing that surprised me was that I never received a follow up call from the office to make sure everything was OK. I have had services done like that in the past and always received a call either later on in the evening or the next day to see if any issues came up. But that was my only issue. I truly appreciate the work of Dr Kang and his team.

Update: Sep19 2022 Summary:…read moreI rarely write online review... Unless there is something exceptional.. Just get back today from a quick root canal follow up visit with Dr. Burgener @ Wheaton office ... Couldn't be more happier with the result of root canal.( All the issues with tooth were fixed in just one previous visit ) ************************************************************ Below more details: ( For patients whoever want to know more) The Situation with my tooth was complicated (before root canal).. During the first visit , Dr. Burgener immediately point out there was serious Periodental Pocket around the tooth..If it is left untreated.. The tooth probably can not be saved eventually (even after root canal)... From that moment , I realize why she become Excellent Surgeon..(Looking at the root causes of a issue, foresee all other problem in the mouth that will cause future root canal failure...) Gum issues/ Disease is a different function(Periodentist) I was expecting her to say " After Root canal.. Suggest to see Periodentist) But she never say anything like that... To my surprise, As a talented Endodontist, She come up with a creative solution( Special filling with medication to cover the gum area).. So here I am , Within 2 Weeks after root canal.. My Gum @ that Problem tooth area come back( almost fully recovered) As we all know, Periodental pockets / Disease are difficult to treat...and very very slow recovery.. or in certain cases.. Can not be reversed at all. I feel I owe Dr Burgener a Big "Thank you".. She fix both the tooth problem( Root canal) and Periodental issue( Gum Pocket) in one visit for root canal. She is doing extra work( not her function at all) and don't even mention about it...( My original thought was I might need Periodental surgery or at least root scaling and planing with a Periodentist) Really appreciated for her Kindness. ************************************************************* BTW. One of my friend check on me lately and ask me how I am doing after root canal.. During the conversation , We find out we are seeing the same Endodontist(Dr Burgener) I was thrilled to know she drive all the way to Hinsdale ( That is a one hour drive for her..) to see Dr Burgener two years ago for a front tooth root canal.. The minute the two of us find out we are seeing the same doctor. Both of us smiled with a big relief... as we know we are in good hands and get top notch Endodontic care. My friend also give Dr. Burgener Thumbs up.

They charged a convenience fee over $10 for paying by credit card. This is the first time I have…read morebeen charged for any type of service. The total bill was over $350, and who carries more than $350 cash to see a dentist?" "Did they provide good service? I don't know that for sure. I went there for a possible root canal evaluation.