Super friendly staff that got my 2 year old in for a same day appointment I called at 5 pm and he…read morewas seen at 7pm for a chipped/cracked front tooth. Dr. Funk was very nice. He genuinely cared about not freaking my son out with X-rays or anything invasive. We were given a referral to a pediatric dentist to bond his tooth. I will be moving the rest of my family over to this office. I love the late hours of this office.

Beware of predatory billing at this office, especially if you are uninsured. As a self-pay patient,…read moreI was billed $196.00 for a palliative treatment code (D9110), but my visit was strictly a diagnostic evaluation with X-rays, a mirror, and a camera. Absolutely no physical treatment or procedures took place. When I called to request a correction, the billing manager falsely insisted D9110 was an 'assessment/evaluation fee' (which flatly contradicts ADA standards) and repeatedly shut me down. When I called back to get her name, the front desk refused to provide it and deflected me to a voicemail. I have officially filed formal complaints. Self-pay patients, check your bills very carefully.

Before I begin- I gave this office and Dentist every opportunity to connect and resolve the…read moreconcerns via telephone and/or meeting. The requests fell on deaf ears so here we go... I have a 12yr background in dentistry (patient's daughter), so I know the proper standards of care. My mother was a patient here of record for about 3+ years after she retired and was left with small options for affordable dental insurance. Dentists should not dictate the care patients are receiving judging by their dental insurance whether PPO, HMO, Medicare. They should be treated fairly. This office DOES NOT offer proper standard of care- so please be very cautious coming here- especially older patients or those with state aid/Medicare/Medicaid. My mother has always suffered from gingivitis and periodontal disease like most people in the USA. This office has been having the dentist see patients for dental cleanings because they refuse to employ a proper Dental Hygienist to help with these preventative procedures. (don't tell me there are no staff and that there is a shortage from COVID still, you can find a great Hygienist if you pay them fairly and treat them right- be ready to shell out $45-50 per hour, they are worth it) To make a short story long- A dentist does not go to dental school to provide cleanings and these sorts of preventative procedures- they went to school to learn how to 'drill and fill' and to produce, well at least this dentist here at Valley Dental Care did. Dentist make MAYBE a few $100 if that for these types of preventative visits so what this office does is they double/triple side book patients in for cleanings while the Dentist is seeing other patients for PRODUCTIVE visits- like fillings and crowns etc (that actually bring in $$) Never ONCE in my entire dental career have I ever heard of a patient, who has crowns, partials, AND an implant to not have their gums charted at least 1x per year OR have a 3-month perio-maintenance cleaning to last less than the standard 50-60mins. Not until I dropped my mom off for her 3-month dental cleaning appointment (which she was 3months delayed for due to knee replacement- So I knew this appointment would be at LEAST an HOUR) but she returned to my car just after 10 short mins. I asked her what they did, and she stated the Dentist came in and looked in her mouth and took the gritty paste (prophy paste) and used a dental hygiene cup attachment, cleaned her teeth and sent her on her way. I was APPAULLED. I called the office later that day to inquire of the procedure she had, and the front desk person was confused and put me on hold to speak with I am assuming an assistant to confirm the visit. I complained then and requested she offer my mother another perio-maint appointment since I know the following was not completed: my mother did NOT have her teeth scaled properly; she did not have her gums charted (where they call out #s 2,3,4,5 etc), no probing- this was completely negligent on the Dentist's part. By not completing the cleaning as required- you are putting my mother at risk of further progression of the disease. I mean, I get it- as a struggling Dentist--who wouldn't put their patients at further risk of root resorption and bone loss because HEY! more $$ in the dentist's pocket when he/she tells you that now it's time for a crown or maybe even an implant or worse- lets extract all teeth and pop in dentures! If this is how you expect to grow a practice or stay in business with an active dental license you are greatly underestimating your future and are on the edge of lawsuits. This office does not advocate for their patient's oral health, especially the elderly. The will also take you for everything you are worth- they will take x-rays regularly 1x per year or more and then blame insurance that you have a frequency limitation and that your insurance is a contract between you and them and NOT the office so the $200+ dollars in unnecessary x-rays/radiographs they took TOO EARLY are now patient balance because they would rather charge the patient than go the extra mile and know the frequency of coverage and wait a week or reschedule an appointment to when it would have been covered. This review is in no way a threat, it's a promise that you will have a report to the Licensing Board about your malpractice. Current and future patients BEWARE- RUN- SAVE YOUR $$ and the teeth you still have and go somewhere else before you become a victim of negligence, elder abuse, or worse!

Friendly caring staff. Excellent dentist. I went to Valley dental because my insurance was up at…read moreanother place. We used to go to and the transition time between the old Dentist and Dentist was in transition , however I had a crown that came off. I received excellent care and it was re- sealed back on and I was given a recommendation for an oral surgeon. I have always hated going to the dentist and I am fearful so we chose the right Dentist one we chose Valley dental care. I would highly recommend.

I've been going to Plainfield Dental Care for several years now. Dr Ferdkoff is an amazing dentist…read more He is very up to date on the latest technology and wants the best for his patients. Stacie is my dental hygienist, she's really the reason I keep coming back. She is so sweet! She is very gentle and thorough, she always remembers our last conversation, and I always feel ease and welcome. I look forward to my visit... which is crazy, because I used to dread going to the dentist! The office has a very relaxed atmosphere and wonderful people.

I Had today appointment with Jianna. She works as a hygienist. Cleaning it is a real pleasure. The…read moreprocedure is very comfortable, no pain. Today she found a problem in my tooth that no one had seen before. She is a real professional in her field. I highly recommend making an appointment with her.

Went there today December 30, 2022 …read more Beautiful facility, State of the Art Equipment, Capable and Compassionate Dentist (Dr Bice) and Staff. Was there for 2 hours for an extraction and some temporary crowns, and appreciated having it all done at one time. ! Thanks !! And then I had some Great Chicken Noodle Soup that evening !! Highly Recommended for The Best Dental Care !!

Dr Brandon Bice I would feel safe to be my bodyguard I don't have issues with him I just got done…read morewith my lower implants the staff is really friendly and Dr Dave is really good also both dentists have really good chair side manners and they are really good at what they do I would recommend them to anyone .When Dr Bice numbed my gums I did not feel the Novacaine needle in my gum and they are both straight forward shooters .

Recently, while on a trip to the area, I had an unexpected need to visit this offce. From my first…read morephone call regarding my issue, I was impressed. I was greated by the office manager Kim, who was highly professional and knowlageable on proceedures, processes and my insurance questions. Upon entering the offce, I was furthre impressed buy the clean and organized waiting room and the friendly staff. This office treated my with such great care that I wish I could have them as my primary dentist. Thank you to the entire team for making my visit painless.​ K. Frank

Not a fan. Went to this office for a few visits, on my last visit I had a mid day appointment…read morescheduled and had a very busy schedule at work. They did not inform me that xrays were "required" during that visit and there was either an office employee or customer that was continually dropping the F Bomb while I was getting my cleaning. How unprofessional of this office to allow that.

Outstanding dental practice that our family has been going to for 10+ years. Originally started…read morewhen I had a dental issue on a Saturday and they were open and saw me immediately. Dr Patel is thorough and explains everything and answers any questions. He never tries to sell you anything. Highly recommend this dental team!

absolutely horrible, unprofessional place. Referred us elsewhere without providing an actual…read morereferral. They only want easy work and easy money. cavities is not a reason to turn your long time patients away- it's actually the reason you have a job. never coming back again

Good day Yelp! This place came highly recommended, and it did not disappoint. The receptionist…read moregreeted me with a warm smile that immediately made the visit feel more comfortable especially for a dental appointment. The staff and dentist were very kind and made sure I was comfortable during my tooth extraction. They even had water, coffee and tea available, and the atmosphere was calm and relaxing. I would definitely recommend this location for dental work.

My family and I (family of 7) were going to this hussiness for years. 2 of my children have gotten…read morebraces from them. My husband a tooth extracted. Many fillings, unfortunately. We never had any issues. Service was always great. We brought ALOT of business here. We also referred 2 other families. Needless to say my family and I will not be returning. I had a horrible interaction with one of the girls that deals with payments. She was extremely rude and then when I asked to speak with her manager he also was rude. Unfortunate because the dentist themselves and the hygienist are great. Horrible customer service though.

Daughter just got braces 3 days ago and was referred to this office for cleaning. She complained to…read morethe techs several times they they were being too aggressive, causing pain and the equipment used was clipping and pinching her lip and brackets. She was literally crying and asking them to stop. Water spraying on her face with no care to wipe it off. Not only that, but also while asked to give a review, the same person helped her pull it up on her phone AND PRESSED THE 5 STAR REVIEW and submitted it. This is not the level of care and comfort anyone should have at the dentist. I will also be reaching out to the Orthodontist and let them know the type of care they referred her to. She just got comfortable enough with the dentist in order to get braces, and to have this lack of care, especially with new patients, and a person who's not even a week into braces is Beyond me. Shame on you for not providing a level if care you would expect to have!

I am so extremely grateful for the staff and Dr Morolayo who were amazing. It was a holiday weekend…read moreand I cracked a tooth and couldn't be seen by my dentist for three days. I called there and they told to me come right away. They stayed to fixed my tooth (two and half hours it took). Dr M said that if I didn't come in I would've had a lot of pain and risked a bad infection. I am sooo happy I called there and took a chance! I need a new dentist as mine is retiring soon. I think they have a new patient.