Dr. Patrone explained all that needed to be done. He referred me to Dr. Goldberg to get a root…read morecanal taken care of that I had no idea was an issue. He treated me as if I was his own daughter and made sure I got the best treatment possible for my teeth and smile. The office waiting area is stunning and all the staff is nice and responsive. Dr. Patrone does an amazing job. I am so beyond grateful to him!

Me personally, I would not recommend this place due to billing issues. I was given a quote…read moreregarding pricing. I was given a price for my insurance company covering part of that procedure and I have yet to get my portion back from Dr. 's office. I have repeatedly sent documentation to them. I was originally told that the woman who did billing just up and left so they were trying to figure things out and they would give me a call. no call. Sent out all the paperwork again and even called. Never received a call. I have been requesting money for the anesthesia that I got billed for two hours and I only had anesthesia for 45 minutes. That's $600.00 an hour. So that's a big chunk of money to charge me for. So they fully know that they owe you money, but they refuse to do the honorable thing and give it back to you, which is probably why they have six offices. This is horrible practice and I don't know how they sleep at night screwing patients over. Apparently no one had any conscience at this place. Definitely will never recommend and will continue warn people I'd give them no stars

I had a tooth implant done with zero problems. The staff also professional and I highly recommend.read more

Recommended a procedure that was unnecessary but could also be harmful (per both my regular dentist…read moreand the periodontist I saw after this). Dr. Silc missed the real issue completely. Furthermore, they do not take insurance and make you pay up front. Well my insurance accidentally sent the reimbursement check to them instead of me, and instead of forwarding it to me (like they said they would) I never heard from them and they cashed the check! Four months later I had to call them when I realized I still never received the check- had I never called they would have made twice the cost of the exam (I paid them, and insurance also paid them).

Dr. Tokunaga and his staff are extremely professional, kind, and accommodating. I have been going…read moreto them for a few years, to get fillings, a molar crown, and cleanings. A year or two ago they did a comprehensive dental exam and suggested a bunch of work (my mouth is sort of a disaster), which they graded from highly essential (like wisdom teeth extraction) to optional (basically, cosmetic fillings), which I really appreciated because it was an honest and well-explained assessment of my dental health.

I've been a client for 20 years. Their customer service and technology is top notch. The dental…read morechairs even have massagers built in. Also, they've recently installed large screen TVs above those chairs so you can watch Netflix! I was still watching an episode of The Office when my procedure was finished. I actually wished the appointment went longer to see the ending. Their staff and amenities make what normally is considered an unpleasant experience enjoyable.

Dr Ferrari has been my dentist for several years. He also is my children's dentist as well as their…read moremothers dentist and I can say without any reservation that he and his staff are exceptional. They are kind, patient and thoughtful as well as update on all the latest technology regarding dentistry. Simply put they are the best and you can't find a better dentist. Just try him and you'll see why.

Just had my teeth cleaned by Alena (TheTerminator) ... the best ever ... She does a great job!…read moreFeelin sooooo smooth ... She makes a thing you are not looking forward too ... tons of FUN! Dr. Mark has been my Dentist for years ... (when he first started) and the rest of the staff are also great ... If you need a good dentist - try them ...

I moved to Arlington Heights last year and needed a new dentist. I'm so glad I trusted the positive…read morereviews I saw online and made my first appointment at Dental Clinique. I've been there 3 times now and all of my experiences have been great! Erica at the front desk is professional, kind, and always answers all of my appointment / billing questions. Dr. Ivan is very gentle and explains things in detail. I feel that she really takes her time when I'm there. She truly cares about her patients. I would definitely recommend Dental Clinique!

Dr Ivan has been the most conscientious and thorough dentist I've used in 50+ years. Dental…read morecleanings have been thorough, treatment options were explained, the office is spotless, and fees are competitive. Both Dr Ivan and Erica are personable and knowledgeable. They've been flexible with my care and appointments, particularly when it came to a new crown and aligners. Dr Ivan has personally called me to check on my aligner progress. It's a relief to know that I can trust Dr Ivan to have my best interest in mind.

Read 2 attachments: My response to Monika Strelak the Office Administrator's passive aggressive…read moreletter to me. Simply, because I'm shocked and questioning why they are billing me $2,664.00 for a simple tooth extraction of which I have already paid them $1,271.00 see attachments. The unprofessionalism and lieing is astounding. Difficult to express how damaging this entire experience has been. I was a referral from my primary Dentist and I thought I would be in trusting caring hands "Dear Monica, I was referred to Robert J.Ryan DDS by my primary dentist David J. Bohm, DDS to receive an expert opinion on a faint small gray area of my tooth. My intent was to keep my tooth and not have it extracted because I was not in pain. However, after asking Dr. Ryan if there was any possible way to save my tooth, his response was: "Nope it's a goner". After my tooth was extracted and with my face still numb Dr. Ryan mentioned building up the area with bone. I responded: "do what you need to do" regarding my tooth extraction. That was the extent of my consultation that morning. Regarding your letter dated October 12, 2023 is a complete fabrication of events. When you called me prior to my appointment for June 6th of 2023 I asked you if that appointment was a consultation or the procedure? To which you replied: " No, that is for the procedure" My reply "I should probably meet with Dr. Ryan first since I'v never met him prior to the procedure" and you reassured me "that wouldn't be necessary and that I could speak with him for a few minutes before the procedure". I agreed to the appointment because I was referred to Prospect Periodontal & Implant Center by Dr Bohm. Your comment about me "refusing the offer of a separate consult" is false and unfounded , you never extended such an offer. Regarding paragraph 2 of your letter. You never emailed me any options to review. I checked my spam and junk folders to be certain. When I arrived you never once asked me if I had reviewed your emails, because you didn't send them. Regardless, you did not sit down with me to discuss any of these options beforehand, nor did anyone else. Paragraph 5 of your letter regarding "reached out to you on numerous occasions" only after I called several times, emailed your office including on FaceBook's messenger. When I missed your calls I would immediately call back both your office numbers several times to only receive voice mail. Considering the fact that you never answer the phone. What difference would it have made leaving a voice message on Sunday verses your regular business hours, you do not pick up and answer the phone. "Due to the unpleasant incident with you, these courtesies extended to you" What courtesies, your dishonesty. You specifically talked me out of a prior consultation when I had asked you about one. I barely spoke with you when I came in for my appointment. Your speculation that my last voice message "demonstrates a disingenuous attempt in resolving this problem" is snarky and unprofessional. If I had no desire to resolve this issue I would've never bothered to reply. Instead I desperately tried reaching out to your office via phone, email and now by post. I was not threatening to use social media, I am planning on posting my reviews to warn others of my experience. In your letter you falsify events and attack my character, yet, you would like for me to call you to "bring this to a mutually acceptable conclusion" all within the same paragraph. Whom's disingenuous here! At this point there is nothing further to discuss. In my last voice message I asked you to recalculate the charges to a self pay option since you knew from the beginning that Prospect Periodontal & Implant Center was not in my Dental insurance network and would only cover the extraction. I would be willing to pay the difference if there is a remaining balance. Regards,"

Dr Ryan was great. No nonsense approach to giving you a fair assessment of your dental needs and…read morenot out to extract just to extract. I recommend Dr Ryan!

Just an update, new dentist and new hygienists Dr Trunnel and Esmeralda. Still the same careful and…read moreprofessional practice.

Plum Grove is top notch for all your dental needs. Dr. Topalo is the best dentist I've ever had…read more Exceptional in knowledge, patience, and truly caring about his patients happiness with end results. The staff are all amazing; always prompt, polite, efficient and smiling! You will never go anywhere else after experiencing the best of high standards and care from Plum Grove Dental Center!! Simply the best!!

BACKSTORY Was referred to another Perio practice for a…read moreconsultation. Was checking Cigna Dental site for in-network periodontists including the referral practice. This weirdly named one came up as Dr Reganato in their list with a high rating (low fees) and sounded great... always be wary of these things. Lesson re-learned. This is a very strange office. Or failing as a practice... They answer the phone "Hello" without identifying themselves by business name and individual aka "Business Name, Mary speaking, how may I help you?" And when pressed with "uhh is this a business" they respond with "Perio" like they don't want to state who they are... vibes like they are dodging debt collectors? Weird af. EXPERIENCE Tried to make an appointment, they ask for a referral from your dentist, if you contact them... to "build a rapport" with your dentist... aka trying to get more business (need more referrals do we?) Which tracks when they closed an office in Arlington Heights and barely have any reviews on Google or Yelp. I think it's because Cigna stated fees that seem very reasonable, and this guy doesn't want Cigna Dental patients. That is my guess... are they contracted to these rates? SHADY behavior by the dental office manager Elisa and the various Susan's as well. So, suss, their conversation had a sad desperation vibe... the 2nd follow-up chat with the receptionist before Elisa... showed the senile person didn't even know who she was talking to and almost booked me, then got my name, put me on hold, and said the whole lie about September as the next available date... perio referral consults are done immediately because you don't wait on gum issues, so why did you want a referral? Beware of this weird sketchy place... oh just looked up the office. Strip mall between a Halal Meat market and Nail Salon... so they seem very successful and legit. Do professional office people answer with just "hello" and don't ask for ID info when you call to look up your account? Or say that they delete emails when appointments aren't made after their follow-up call, because they thought you were someone else... seems odd to be soliciting appointments, but then having the Office Manager Elisa say theyre booked up for 3 months and next availability is in September... after they finally get your name. Classic Susan... x2.

Dr Reganatto and his entire staff were absolutely what this scaredy cat patient needed. I went in…read morefor a crown lengthening and it was explained very thoroughly what would be done and they eased my fears of what the procedure would be like. On the day of the procedure I was treated with nothing but kindness, respect and great care. I would 100% recommend this office for any periodontal needs. An extra special shout out to the nurse (I'm sorry I didn't get her name) who was there for the consult, procedure and the follow up. What a wonderful nurse she is. I hope I never have to go back again, but if the need does come up I know where to go.

Another great visit to NWP. Thanks to the staff; reception,…read morex rays, hygienist for being so great and super friendly all the time. Met Dr.Tzano this visit. Great doctor. You also Dr. G. Thanks for everything

Whatever you do DO NOT go to this awful place. They are all cheats. The doctor told me I could go…read moreahead and get a cleaning with him and that my insurance would cover it. So, naturally I said sure why not? Well wouldn't you know ... the next month I get a bill for almost $100 saying that they insurance covered there part. ARE YOU KIDDING ME? I could have had it done for nothing at my normal dentist. Stay away from these goons. They'll tell you anything just to get your money. I'm probably going to slash that jackasses tires for Christmas. He wants to cost me $100 then I'll cost him $400. Dickheads.

Dianne is a super excellent hygienist. she did an extremely…read morethorough cleaning and was very gentle the whole time. She explained everything clearly and made me feel comfortable. Didn't rush, answered all my questions, and my teeth feel great. Best hygienist I've had. Highly recommend her. Also office staff is very helpful and friendly.

This dentist office isn't just your typical. The amazing staff, specifically Natalia and the…read moredoctors have been more than I could ask. I had a huge extraction and the level of care I have received BEFORE treatment, DURING treatment, and even AFTER treatment has been over the top. This office goes above and beyond for their patients. Natalia was very reassuring, personal, and just that comfort you need when you undergo a scary procedure. The dentist Dr. Lewis, isn't your typical dentist. He made sure I was comfortable, taken care of and even after the procedure with concerns he was VERY easy to get in touch with and never made me feel like a burden even with his such busy schedule. He is extremely professional. I couldn't recommend this office more!