This community is the worst assisted living facility. They don't care about their residents. They…read moredon't even know what services are contracted as being provided and don't help coordinate care. Don't put your loved one here.

From the owner: At Snohomish Village, a Vineyard Park community, we provide a comfortable, safe, and active senior…read moreliving environment tailored to your loved one's needs. Our community features personalized care, medication services, health and wellness checks, and a vibrant activities calendar. Residents enjoy nutritious daily meals, comfortable living spaces, housekeeping, and 24-hour staff support, with an emergency call system for added peace of mind. Our intimate, home-like design fosters familiarity, allowing residents to personalize their bedrooms. Outside, secure tree-lined walking paths and sweeping lawns provide a serene environment to enjoy the beautiful Pacific Northwest weather.

This is the most caring and loving place for your elderly loved ones!! The quality of the care…read morethey receive is top notch. The residence care and look out for one another just like being at home with your family.

From the owner: Full of love, respect, and dignity!read more

Assisted Living Facility. Accepts Medicaid with no private pay commitment. EXCELLENT homemade…read morefood, activities and wonderful senior community. HIGHLY recommend!

Very nice place and all the staff are nice polite and very caring and mindful of everyoneread more

MS does a great job in caring for seniors. That have large apartments and a beautiful garden. The…read moreactivities and food are wonderful.

I can't rate lower than a one or I would. My mother has been in this facility for 3 1/2 years…read more Every day that goes by, it seems like the service is getting worse. at 80 K a year, you would think the assistance would be better. choose carefully people.

We have a family member that has been at this Cogir for years. We have seen services continue to…read moredecline here. We have gone to meals over the years with our family member and the service in the dining room has gotten worse and worse and the food quality and choices are sub-par. It often takes the dining staff 45 minutes or more to serve the food when residents are waiting and there are only two meal choices. We have experience food being under cooked, and vegetables being so old they should not be served. Our family member often has had stomach issues and diarrhea that we think is at least partially caused by the food served. COVID was terrible with residents being forced to be isolated in their rooms for months. They are short staffed in all areas. Not just the dining room. The monthly charges have gone up and up. Maintenance is lacking in the units, including changing light bulbs, loose towel racks, etc. We have had to fix things because of this. They really do not offer a lot of assistance for ADL's even with extra fees. We will probably be moving our loved one soon.

This place is so gross it smells like pee air freshener please never take your loved one here in…read morethere rooms have no bathroom and no washing station this place is a depressing and disgusting do not take your love ones here if you want them to live

These people are angels. Our mom (age 89) had a stroke in early November, 2019. She spent a week in…read morethe hospital and then transferred here for rehab. Subsequently, we found our she had fairly advanced terminal cancer. The level of care and kindness shown by the entire staff (thanks, Kelly, Nedra, Michael) really touched our hearts. It's not the fanciest place I've seen, but the kindness, love and level of care mean that your loved one will be well taken care of. Our mom ended up in hospice, and eventually passed away in January, 2020. Throughout her suffering and our grief, the staff was kind, supportive and always helpful. They took most excellent care of her, both physically and emotionally. Thanks to all of you.

While they did not have a vacancy for my 84 year old brother with Alzheimer's, Susie and her team…read morewere phenomenal in moving heaven and earth to make sure he was going to be taken care of. Their building is older, but looked well maintained. The staff were engaged with the residents. There was no way this place could be considered a "warehouse" for the old and forgotten. And every single one we saw was not afraid to be compassionate with the residents. Your loved one will be well cared for here. - Jon

Only as a last resort should this facility be used. Issues:…read moreThe patient arrived on a Friday. We weren't allowed to speak with him for 1.75 days. Finally, when visited on the 3rd day, the patient didn't have a call button available at his bed until a friend went to visit and insisted on it being provided. This was called out to the director the day prior, but she insisted there was a call button at his bed! At breaks, sometimes the pager was locked in the meds cart with no one attending to patient requests for help. Patient was asked to yell to get help, but his room was adjacent to the laundry and the noise from the commercial laundry exceeded the patient's voice. Additionally, someone would close the room door, so no one would hear him. A patient shouldn't have to beat on the wall to get help. Patient has repeat issues with UTI, but facility wouldn't submit a sample to the lab until 2 days after the request. He unnecessarily was under duress and pain due to their lack of willingness to submit a sample to the lab. When interviewing AFH's to have patient transferred out, the facility portrayed the worst possible and most difficult scenario so they could keep their bed filled. Thank goodness, a wonderful AFH went to interview the patient to see he was fine for themselves. Lastly, because the patient's finances were in transition and there was a delay in paying the co-pay due to the facility, the facility director reported the patient's advocate for financial fraud to insure they'd get paid. The police and adult protective services were involved. This was very unfortunate and unnecessary, especially because the facility was kept informed as to timing for payment and it was completed in a reasonable amount of time. It's alarming to have "professionals" be so unhelpful and divisive while caring for such a vulnerable patients. The director and staffed lacked timely responsiveness, helpfulness, attentiveness not only to the patient, but to all involved. Hostility and untruthfulness were also issues. The patient felt he could've easily died under their care. It's better not to send someone here. He's doing much better at the AFH where he now resides.

When we moved my mother into the Brookdale Silverlake location, she needed memory care. They did a…read moregreat job caring for her daily needs As she continued to decline, they continued to increase her care and was always very kind and patient with her. She was there 4 yrs before passing but was cared for very well while she was there. I recommend them to anyone looking for good quality care for their loved one.

My mom has lived here for 2 1/2 years and she has improved on all levels since she arrived in…read moreDecember of 2015. I am moving her to an adult family home only because of financial reasons. There is a core group of long-time staff members (Zainab "Z", Karen, Carol, Corrine, Jim, Alma, Pam, Judy and Michelle) that have made a significant impact on my mom as well as myself! These people are angels and are the most patient people I know! Words cannot express how grateful I am for Brookdale!