If I could give this place zero stars I would. Upon my uncles death my father and I took the over…read moreseeing care of my 105 yr old grand mother. First were phone calls of her being hungry and that when asked for a grilled cheese they only gave her 2 pieces of bread and cheese. Not grilled. Then more happened when her blood pressure spiked to 200. What shocked me was that they asked what to do. DUH TAKE HER TO THE HOSPITAL. like come on. You should be calling us telling us your taking her in not asking what to do. Then when we saw her from the hospital she look homeless. Hair greasy and smelly. She smelt. And cloths ratty. Like come on. It's your job to inform us of her level needs to be upped. Nope to call to let us know she needs more help. When my father went to go see her they wouldn't let him see her. WTF. MIND YOU HE WAS ON THE LIST AND HAS BEEN ABLE TO SEE HER MANY TIMES BEFORE. then when we was able to go into her place cuz we moved her out. He noticed that she had half used feminine pads in the bathroom. Like does anyone check to see if she is clean. These people see her way more then we could and didn't noticed she was looking and smelling bad. And then to call us and. Inform us she needs more care. Nope. They took her money with problem. Now they want us to pay 4,100$ for a month she wasn't there. Not only that. They reported me as a financial predator cuz I put her in a new home that takes waaay better care of her now. Don't I repeat don't leave your loved ones in this place. Even the management can't even take any criticism on what needs to be done. Horrible place.

Mom lived at Merrill Gardens for two and a half years. It is a clean, pleasant facility and the…read morefood is excellent. They have plenty of activities from outings for fun, medical appointments and shopping, to happy hour with music, theme dinners. During her stay there, we did have some frustrating miscommunications with the two prior administrations, but the current administrators is great. When we had to move Mom to an adult care facility, only 5 days notice was required, and the staff were very helpful. My *** rating was because I was quite frustrated with the level of communication with the care staff, the financial communication and their accounting. But bottom line, Mom was happy there.

As a Senior Advisor who helps families to identify and choose quality memory care facilities, I can…read morehighly recommend Cedar Creek Memory Care. The company is well established with multiple communities in multiple states so understand how to provide quality service to families. The staff is experienced, friendly, with little turnover. As a newer building it is a nice atmosphere for families to visit their loved ones. Cedar Creek is a high quality Memory Care community!

My father has been a resident since fall 2025. It's been a wonderful experience for him and us…read more Welcoming, encouraging, and supportive staff. I haven't come across a single person who hasn't been pleasant and helpful! Warm, positive, clean, and comfortable environment. They have daily activities and frequent opportunities for outings for the residents. I suggest contacting them for a tour if you have a family member who might need memory care in the near future.

I worked here for almost a year before being fired for a mistake I wasn't trained on, then rehired…read morea week after, and then laid off a month later. This terrible management style results in a revolving door for all staff, and the residents and their families feel the impacts of that. The staff do often provide great care regardless because the job requires so much empathy, but the work is hard, pay is awful, constantly having staffing issues, and management just gets in the way and doesn't listen to staff or residents' feedback. They haven't been able to keep the same manager for years, and it's such a chaotic work environment. But there was no actual abuse or neglect that occurred as far as I'm aware. My biggest impression overall: They care more about making the facility look nice on tours for potential residents than they do about their actual, current residents or staff.

Classic bait-and-switch. This is what happens in memory care in WA. You're just changing the…read moredrapes. Care is the same. Too many high-needs residents, too high of staff turnover with low pay while the corporations that exploit our vulnerable elders laugh all the way to the bank. If I had known, I would've gone straight to an Adult Family Home over a corporate monster. The prices are better, stablized, and you don't magically get thousands extra pulled from your bank account without any meetings or signatures while your out-of-the-country, entrusting your mother's care to folks who will have her reeking of urine when you get back. No follow through on PT and OT. Covid within a week of checking-in. Plopped in a wheelchair to atrophy. The memory care director quitting within a few weeks. One outing in nearly a year's time. Athletes foot. Bruises. Open wounds gone unreported. Front desk reception are super nice. Select care staff are super sweet and knowledgeable. The rest are leaving mom to piss herself because there's a shift change or they're in a meeting. I threw out my back toileting her because for over 45 minutes, despite me pressing call buttons and screaming down the hall, no one would help. And corporate are just there for the money. Mom's first week had the cops there to break up a fight and haul a guy away. Subsequent weeks would have men wandering into her room, taking a piss in her toilet, stealing her things, and these same fellas dropping trau in the hallway to take a dump. Not the old fellas fault. The fault of the people who run this sinking ship. Find your loved one an Adult Family Home. Stop giving these greedy corporate b*stards what's left of your family savings.

I'm currently living in the independent building in a lovely one bedroom apartment. I never could…read morehave imagined that I would have the pleasure of living in a wonderful community like this. The warm, caring staff are all so kind, helpful and supportive. The amenities are meeting every need and more. My niece came to visit and was shocked! She told me that this is like living on a cruise ship. It's true! I can't say enough about the food and food service. The menus go beyond any nutritional requirements. Always plentiful and well prepared. The activities are abundant and so much fun. There are bible studies, support groups, water aerobics, classes, and many opportunities for socializing. If you are looking for a welcoming, warm community, this is it!!

My grandmother lived at Cristawoods. An absolutely gorgeous property and a community atmosphere…read morelike no other.

The thought of having to leave my mother in the care of others was incredibly difficult for me,…read moreeven if just for a short time. That is until I met the good people at Aegis Living in Redmond. Every single staff member I have met there is filled with kindness, compassion, humor, and a strong desire to help in any way. The management went out of their way to ease my mother's fears and my hesitation. Mom has only been there a few days but she is getting the best care I think she can possibly get. I appreciate each and every person at this facility and cannot thank them enough.

My family is extremely grateful for the excellent care which Aegis of Redmond has provided for the…read morethree years my 97 year mother has been there. She is very well cared for, kept as safe as possible, and is quite content; she does not seem stressed or worried. The caring and attentive staff constantly monitor her moods and needs, and are always available to sit with her if she is ever distressed or confused. She also really likes the food- and she is quite a picky eater. Further, the staff provide transportation and assistance as needed to my mother's doctor's appointments (COVID restrictions permitting). Aegis provides a wide variety of activities to keep their residents occupied, and the staff consistently go out of their way to encourage family visits as long as it's safe. Importantly, the excellent care provided to the residents by the management and staff have kept the residents COVID-free. In sum, my family is most appreciative of the clean, safe, and caring environment provided by Aegis for our mother.

I am so, so grateful to Hillwood Senior Care for the care they gave my mother when she was on…read morehospice. We found this place through a concierge service agent, who suggested that we jump at this chance: openings here are rare because it is excellent. Everyone from the hospice agency to the hospital case manager congratulated us on finding this placement--so much better than the institutional options that were available to us. Ivan welcomed my mother and us with open arms, showing flexibility and compassion with visiting hours that were unmatched in any other establishment. The environment was so warm and welcoming and homey. In her condition my mother wasn't able to take advantage of all of the family style meals and entertainment the other residents shared, but the caring, compassionate, highly skilled staff made her as comfortable as possible, she ate better than she had in weeks, and she was at peace. I am forever grateful.

We moved my mother here after she could no longer live alone. The place is so clean and the staff…read morewas so sweet to me and my mom. The woman who owes it is an RN who has trained her staff well. They let us have all my mom's personal things and we were able to come and go as we pleased. When my mom was dying and on hospice they worked well with the hospice team to keep my mom so clean and comfortable. I would definitely recommend this home to anyone who has the need of a caring, clean home for a loved one!

I am a 55 YO woman who was temporarily paralyzed due to a spinal infection and I spent 7 months…read moreliving at Lake Leota Senior Care. I cannot say enough good things about how well I was cared for. They literally were a bright spot during the darkest time in my life and with their care and support I am happy to say I am walking again. My room was gorgeous and comfortable and the owner, Cristina, was quick to get me anything I wanted. She is gracious, compassionate and responsive. When I couldn't walk and had to wear diapers, it made me depressed. I was embarrassed and crying so she got me an alternative solution that gave me back some dignity. I will always be grateful for that. I loved my caretakers and to this day miss them. They were gentle and handled me with care when I was bed bound. They held my hand when I cried and cheered when I made baby steps towards recovery. They cooked whatever I asked for and made me a snack every night. I felt genuinely cared for and they were forever supportive. If you are considering Lake Leota Senior Care do not hesitate. It's the best cared you or your loved one can get:

Very caring home, the staff is very generous and helpful when it comes to everything, they're well…read moremanaged with great nurses that take pride in their work and care for the elders, their level of care into their work is above none, definitely recommended !