Robin the sadness you experienced is NOT what we expect when caring for someone…read more My wife experienced a seizure in June of 24 and after we were the hospital couldn't allow us to stay longer the search for an answer was forced.We first used a great family operated the 1st month with pleasing results and satisfaction especially with the kindness given my.After the 1st month my wife asked that we move to a place were we could sleep together.Ore children found Harbour Point and after them visiting and talking with staff from various departments suggested Visit with their recommendations to select HP. We moved in on 9/1/24. Good choice! We are in our 90s with realistic expectations of what the future holds.We want to share in the joy of being alive daily in a. supportive community, kind people to interact with pleasant surroundings good food capable physical help and encouragement. 1/1/2025 and nothing has changed our opinion. I personally still have heath and the life choices still available to me are enhanced by the entertainment special occasions provided and help fill my time as my wife sleeps for extended periods.I suspect that if I would be left by myself-I would just call this home. I give a 5 stars based on 4 months we have been here

I would give them a zero if that was an option . After talking with the nurse Evette ( who is…read moreanything but professional) I was assured they could take care of my husband. After 2 weeks of having outside 24hr care paid separately from facility, I was told they would re- evaluate to see if he was good with just their staff. It didn't happen I let the $5100.00 a week caregiver go and my husband was found on the floor less than a week later had phnemonia and passed away the 7th day after not having fulltime care. The nurse would not respond to phone calls and when she did it was with rude and had a nasty attitude. They did manage to give my husband more sedation meds after the caregiver was gone so they could keep him from wondering. I say look into memory facilities closely but I would pass on Harbour Pointe . They were planning on evaluating him on the day he died now that's convenient. My husband deserved much better care than he received. If I could only go back in time he never would have been in that facility. I know this show San Francisco but it is Mukilteo WA

MMC is the best Memory Care around. They will communicate with you and support your needs. I'm…read morestill here after almost 6 years!

Absolutely an amazing atmosphere for residents to love! I worked here a few years ago. This memory…read morecare facility has all the need met from the intake department to the very caring care team.

We were so thankful to find Melissa's Seasons of Grace AFH for my mother -- it's a very loving,…read morecomfortable home in a quiet cul-de-sac area of Mukilteo. Melissa and her team are truly top notch when it comes to round-the-clock care and love. - Laurie K.

My husband Dave and I absolutely LOVE living here. I feel very secure about my husbands' special…read moreneeds being taken care of in the very best way possible. The people here are all wonderful and we couldn't be happier. The food is great too! - Mary Grider

Assisted living, independent living and memory care are the type of care received at the Chateau…read morepacific. Staff is well trained and available to assist residents with several different things. Food is pretty good. Support staff like housekeeping and maintenance is a big plus.

Staff are attentive and know the residents names. Many activities are offered and food is great .read more

It's OK. Not more. The staff are not very responsive or knowledgeable. The facility is nice…read morethough.

Quail Park is a greedy, careless, lonely place for a loved one. Moving my mother in there is my…read morebiggest regret. Care costs were overpriced and management is heartless. Save yourself heartache and money by finding a different place.

Very nice place and all the staff are nice polite and very caring and mindful of everyoneread more

MS does a great job in caring for seniors. That have large apartments and a beautiful garden. The…read moreactivities and food are wonderful.

Looks like my first review did not post so will try again. I am so grateful for Jessica and the…read moreservice she provides. My husband suffered several health crisis in a matter of a couple of months. He was going to be realeased from rehab after being there a month and it was recommended he be placed in an Adult Family Home. I was referred to Jessica at Alderwood Senior Care Advisory Service. From the first phone conversation, through placement, and beyond, I felt like I was being taken by the hand by a good friend or sister who knows business well. Will be forever grateful to Jessica and I HIGHLY recommend her! I cannot imagine navigating that process without her help and expertise.

My mother-in-law was coming to the end of her skilled nursing days and needed a new place where she…read morecould receive high-level, quality care. I had looked at a few adult family homes in our neighborhood on my own but would have never found this one. Jessica took our information over the phone and made appointments at places that fit our requirements. We couldn't be happier with what she found!! Invaluable service!!

If you are reading this, you may be standing on the precipice of a new reality that is daunting…read morespiritually, emotionally, and financially. My father went from going to the gym regularly to requiring total care in the span of a month. 'Long term care' and 'adult family home' were words I (and those around me) had never heard before, and now I was faced with making multiple incredibly high-stakes decisions with very little time and knowledge. My wife (all hail!) found Maria's # while researching online and I gave her a call not knowing what to expect. I got off that call and was stunned. Could it be? Someone who comprehends our plight! Someone who has meaningful answers, suggestions, and engages in a way that is so sincere and thoughtful (in stark contrast to the hospital's resources). Long story short, Maria has been our go-to resource for navigating this challenging journey, from AFH sourcing, selection/placement, post-placement and everything in between. A Yelp review cannot do her justice. Please call her if you need someone to bring clarity in uncertain times. Thank you Maria!

Dont work with them they hung up on me trying to get service for my grandmother, the lady was rude…read moreand didn't want to hear me out

While they did not have a vacancy for my 84 year old brother with Alzheimer's, Susie and her team…read morewere phenomenal in moving heaven and earth to make sure he was going to be taken care of. Their building is older, but looked well maintained. The staff were engaged with the residents. There was no way this place could be considered a "warehouse" for the old and forgotten. And every single one we saw was not afraid to be compassionate with the residents. Your loved one will be well cared for here. - Jon

Only as a last resort should this facility be used. Issues:…read moreThe patient arrived on a Friday. We weren't allowed to speak with him for 1.75 days. Finally, when visited on the 3rd day, the patient didn't have a call button available at his bed until a friend went to visit and insisted on it being provided. This was called out to the director the day prior, but she insisted there was a call button at his bed! At breaks, sometimes the pager was locked in the meds cart with no one attending to patient requests for help. Patient was asked to yell to get help, but his room was adjacent to the laundry and the noise from the commercial laundry exceeded the patient's voice. Additionally, someone would close the room door, so no one would hear him. A patient shouldn't have to beat on the wall to get help. Patient has repeat issues with UTI, but facility wouldn't submit a sample to the lab until 2 days after the request. He unnecessarily was under duress and pain due to their lack of willingness to submit a sample to the lab. When interviewing AFH's to have patient transferred out, the facility portrayed the worst possible and most difficult scenario so they could keep their bed filled. Thank goodness, a wonderful AFH went to interview the patient to see he was fine for themselves. Lastly, because the patient's finances were in transition and there was a delay in paying the co-pay due to the facility, the facility director reported the patient's advocate for financial fraud to insure they'd get paid. The police and adult protective services were involved. This was very unfortunate and unnecessary, especially because the facility was kept informed as to timing for payment and it was completed in a reasonable amount of time. It's alarming to have "professionals" be so unhelpful and divisive while caring for such a vulnerable patients. The director and staffed lacked timely responsiveness, helpfulness, attentiveness not only to the patient, but to all involved. Hostility and untruthfulness were also issues. The patient felt he could've easily died under their care. It's better not to send someone here. He's doing much better at the AFH where he now resides.