A Cautionary Review of Your Health / SC House Calls…read more I feel it's important to be honest: Your Health / SC House Calls is not a company I can proudly say I've worked for. In my experience, this organization prioritizes profits over people--particularly the elderly and individuals dealing with chronic illness. Rather than offering compassionate care, they appear to exploit vulnerable patients by scheduling excessive and often unnecessary visits, seemingly to maximize Medicare and Medicaid billing. Many patients have voiced their concerns, and some have discontinued services altogether due to these practices. The company brands itself as "Christian" and "Value-Based," but my experience did not reflect those values. From the moment I was hired, I was sold a dream filled with promises--company vehicles (only for those who align closely with upper management), remote work (rarely honored), and bonuses (heavily taxed and misrepresented). The reality was far from what was initially presented. One incident in particular stands out. A regional trainer entered our Spartanburg office and approached me with a hostile attitude, raising her voice and misrepresenting a physician's comments about my performance. I remained professional and chose to step outside to de-escalate. I later reported the incident to a statewide supervisor and was reassured that it would be handled. However, days later, on April 8th, 2025, I was abruptly terminated by HR over the phone without any prior write-ups, warnings, or explanation--only being reminded that South Carolina is a "right to work" state. I strongly suspect my termination was influenced by the trainer's complaint. I was not given a chance to share my side of the story. The imbalance of power and lack of accountability in that situation was telling. Sadly, it felt racially charged--especially within a company where African American employees are underrepresented, and where our voices are often labeled as "aggressive," while our white counterparts are met with concern and sympathy. I even overheard senior staff say they needed to hire "more Black people" for diversity, which felt less about inclusion and more about optics. Beyond internal issues, there are larger concerns within the company, including questionable billing practices, allegations of nurses and practitioners stealing patient medications, and discriminatory treatment of employees who do not conform to the internal culture. In summary, I do not recommend working for this company in any of their operating states--South Carolina, Georgia, or Florida. My experience was deeply disheartening, and I encourage potential employees to read other reviews on platforms like Indeed and Glassdoor. Many of the negative ones align closely with what I endured. Please proceed with caution.

UPDATE I wish they…read morehad a ZERO star on here. The doctor is still trying to bill Medicare after services were discontinued and sending bills to my mother when services were stopped in December. Doctor shows he did a telehealth with mom In January. Doctor NEVER spoke to my mom. Last call from doctor was in November. Try calling the billing department and of course not able to speak to a live person only keep getting a recording that they are unable to find a record When I put in my mother's information. Then, quit billing my mother! Have yet to receive a call from anyone associated with My Health! It has now been 3 months since services were cancelled. Beware of this fraudulent company!

I wasn't sure about any of the many companies that are available, but my dad took I'll all of a…read moresudden and a lady from AGAPE was in the hospital when they started telling us that he had heart & kidneys failure. There wasn't anything else they could do for him ,but they said the HOSPICE could get things faster than what he could. After talking with this lady for quite awhile I felt like hearing from her how she would have their people take care of her family members should that time ever arrive. I'm so happy that I chose them because they were there all the way to the end. It was April 2nd an I began to notice some changes in the way he was having problems drinking water through a straw. Along with other things that was unusual for him so I called an a nurse called me almost as I put my phone down. She said she was on her way an it would take her about an hour to reach us, but she only took fourth minutes. She took his vitals an said things were a little off and she said she was concerned so she would stick around. My family was impressed by the amount of her continually checking him. She sat down next to mom an was talking with her, but I noticed she was constantly looking at pop when she got a look on her face that was a look of concern. She stood up walked over to me an said she was concerned because she said she hadn't seen him take a breath in about five minutes. She said that she was going to check him again because she didn't want to upset mom. Upon checking his vitals she turned and whispered that he was gone. She went to mom an broke the news to her. My wife and daughter inlaw helped her lay down. The nurse took care of calling everyone that needed to be contacted. Overall I'd give the entire folks that came to care for him a GOLD AWARD. Since then my mom has started having heart ,kidney ,bowels, diabetic, plus some more issues. I didn't hesitate calling them. They got a copy of mom's medical history and said she qualified for the assistance with Hospice. They had said a nurse would be by twice a week unless she needed more. They said that someone would be coming three times a week and they have had someone here Monday thru Friday to help her bathe, change her clothes if needed plus other things if she needed it done. So far the care they've shown my mom is a huge five star. I highly recommend AGAPE to anyone that has a family member that is needing assistance. These folks are at the top of the list when it comes to having home care. I WANT TO SEND A SPECIAL THANKS TO THE ENTIRE HOSPICE COMPANY AGAPE..........

They appeared very caring but then didn't return calls when they said they would. They were billing…read moreour insurance for services but then their staff did nothing but socialize at these visits. We asked for FMLA paperwork and they said "No problem" after waiting almost 6 weeks we finally had to get it elsewhere. They made "appointments" for visits from their providers who sometimes never showed up or called to tell us they weren't coming. They sent automated messages saying they were coming but then again sometimes never showed up or bothered to notify us. They listened to complaints of increased pain but never made any medication adjustments to keep our loved one comfortable. Instead they kept trying to get him into their inpatient hospice center. Don't use this company if you want a responsive, caring, dependable and competent staff.

This company is a sister company to Still Hopes. Which if you have not heard is the premier…read moreretirement community in Central South Carolina. They bring 4 decades of senior care to the table. We used them for our loved one and they were so helpful. We eventually turned to them as more companion care because the relationship was so strong. If you want it done right with the backing of a Brand like Still Hopes then look no further.

, it is so wonderful to work with Caring individuals who have the primary…read moregoal of meeting the needs of the clients above all else. What a difference the quality of genuine caring about patients means in all caregivers! And this is really why the name of this company is EXCLUSIVE because the quality is so rare in today's healthcare!!

Valerie and her team of caregivers are the very best set of professionals you could ever hope for…read morein caring for your loved one. The attention to detail they give in their loving care is unparalleled. They made my mother feel so special by showering her with attention on special days like Mother's Day, and remembering to give her the best of care every other day. You cannot go wrong with Exclusive Personal Care!

I have personally recommended Brightstar Home Care of Columbia when my clients are not yet ready…read moreto move to Assisted Living. They have also provided transitional care in a community to help a new resident settle in. Owners Brian and Betsy go above and beyond what is expected to make sure their clients are taken care of.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

Best BBQ. We ordered the rib plat with slaw and Mac and the pulled pork with slaw and sweet potato…read morefries. They were both delicious. The peach cobbler for the win. A must stop if you are in Columbia area.

From the owner: The Laurel Crest Retirement Center is a residential complex that provides independent and assisted…read moreliving facilities. The center also operates a nursing home and a specialized unit that provides health care services to patients suffering from Alzheimer's disease and dementia-related disorders. The center offers a wide range of services, such as 24-hour nursing care, housekeeping, transportation, fire alarm and security systems, meal preparation and maintenance and repair of facilities. It provides various amenities, including cottages, apartments, a beauty salon, a barbershop and guest rooms. It also organizes recreational activities that include board and card games, special events and theater trips. The center is owned by Presbyterian Communities of South Carolina.

very impressed with this company in the services they provide. They are attentive and always…read moreavailable when needed. The staff they sent out has been wonderful and helps us immensely. I would highly recommend them for your care needs.

You honestly need staff that has some form of professionalism. I just received a call from a…read morescheduler by the name of Chanel and the way she spoke to me was nothing short of awful. Yes, I missed an appointment today due to getting my schedule mixed up. I work a second and third shift job and mad a SIMPLE, yet honest mistake and this "Pretend/Disrespectful" person called and spoke to me as if I was a child. You really should get her into some leadership training so that she could increase her people skills.

wow this place is something else way to go office staff for being so amazing and caringread more

From the owner: If your family has reached a point where a loved one needs routine care, contact Hands and Hearts…read moreHome Care. We are a dedicated team who offer top West Columbia, SC Home Care help.

There were no shows. My mother in law was pulled up out of her bed (having been given 2 weeks bed…read morerestriction due to broken ribs) and made to dress and was sitting up in her living room CRYING when I got there. Also had someone take her to the store and "share" her buggy. My mother in law paid for Home Instead caregivers BEER for the weekend. When I called to speak to the owner(s) as I was referred by my moms church. Apparently one of the part owners was a member. I was given the RUN AROUND by the front staff. They should be shut down. We had cameras on my mother in law and the one in the bedroom was altered habitually when using Home Instead. Maybe if they paid the caregivers at least half of what they charged per hour, the experience would have been better. Negative stars, however, I have to at least put 1.

From the owner: As your parents and grandparents age, they may want and need additional companionship and help…read morearound the house. Home Instead® in Metro Columbia, SC offers many different types of in-home care that can be individualized to meet the needs of your family members. Call us at (803) 736-4242 for a free consultation. All of our highly trained Care Pros are bonded and insured for your peace of mind. Each Care Pros completes a comprehensive training program to deliver individualized care with compassion. Types of Senior Care We Offer: -Companionship Care -Personal Care -Meals & Nutrition -Transportation -House hold Duties -Respite Care -Hospice Care Support Services -24 Hour Care -Prisma PACE Program Partner -VA benefits -Long Term Care Benefits