Richard went above and beyond to make sure I was taken care of after having an awful time at the…read moreother location. He listened and did what my doctor recommended and agreed with that course of action. After being treated so poorly it was really wonderful to be treated like a human by all of the staff I encountered including the front desk girls.

The front of house is 1 star. Not friendly, not charismatic…read moreand slow as ever. They don't even check in with the people infront to see if they have checked in etc. The back of house nurses are nice and informative. They are quick and responsive with great energy. The doctor is a bit dry but nice and responsive.

Hello I have lived here for 13 years I have nothing but good things to say. The facility here is…read moremaintained and well kept. The staff here are wonderful and very helpful. I wouldn't choose to live anywhere else! But most importantly it's affordable!!! Activities are fun and keeps us going!

Hello! I'm a current employee here at Braswells Leisure Manor. I have been employed here now 3…read moreyears. Not just because I'm an employee here but because I love what I do and truly care about the residents wellbeing, this place is amazing! The staff the food , the way the maintenance takes care of the facility is incredible. I see the residents happy and that's what matters most. I'm very happy here and get treated well. Everyday I get to do something I love and make an impact on people's lives!

My family's experience at University Post Acute has been extremely concerning…read more My grandmother is a high-risk resident with impaired orientation, hearing impairment, dependence for transfers, inability to safely toilet independently, and known fall risk. Following a fall at the facility, the incident initially appeared to be downplayed and we were told she was only being sent to the ER "as a precaution" because she was a new resident. We were later informed that a male CNA reportedly provided her "privacy" because he was male. In my opinion, this demonstrated a serious lack of critical thinking and judgment given that my grandmother is not oriented, unaware of her surroundings, requires transfers, wears diapers, and is not safe to be left unattended. Despite visible bruising and ongoing pain, additional imaging was not immediately pursued. Days later, we were informed that she suffered a fractured clavicle. What has been most upsetting is the lack of proactive communication, delayed reassessment despite continued pain, and the fact that family members have had to continuously push for further evaluation and answers. I have repeatedly requested reassessment, pain management, and communication from leadership, including the Director of Nursing. Families place trust in skilled nursing facilities to protect vulnerable residents and respond appropriately when injuries occur. I hope the facility takes these concerns seriously and improves resident safety, communication, accountability, and staff judgment moving forward.

Naz is such an amazing nurse. He takes care of patients like they are his own. My grandpa was there…read moreand he treated him with the outmost respect and kept checking on him and giving him his medicine. If you send anyone here, if you can get Naz as your nurse he is the BEST! Thank you Naz we appreciate you always.

The staff is very professional and caring they act like they love there job! There appointments are…read morealways on time too!

went in on a Sunday morning 9:45a appointment , got there before appointment, got checked in,…read morevitals taken, escorted to exam room #6 by Henry who was so easy to speak too and attentive. he left said to undress from waist down, I waited possibly more than an hour before the practitioner came in, the lights turned off TWO TIMES due to non-movement in the exam room- What's the appointment for if I'm going to wait that long. Mind you Sunday morning the parking was empty. I walked out of there past lunch time.

I changed my dad from another pace to this one. Innovage is the best services and really care about…read moreparticipants This place is amazing. Just pay more attention to the staff CNA so they can show more care to the participants with caring

So my 80 Year old Mom was in a tough place Physically,…read moreMentally, Financially. She needed HELP and Fast So Many Places chomping at the bit to get her to come to there facility. Talking with them was truly overwhelming and Soon to be Expensive. Then I reached out to INNOVAGE - I had heard a little about PACE and wanted to learn more I was pleasantly surprised when I spoke with SHALISE She was Very Professional, Patient and Kind. She answered All my Questions without Trying to SELL Me or make up my mind for me. Everything she explained was thorough and easy to understand. So Thanks to SHALISE we enrolled my Mom into INNOVAGE Now waiting to see if they Deliver. As far as SHALISE - She is A STAR !

As an experienced Postpartum Doula, Linda Ramirez is trained in lactation support and can provide…read morehands-on assistance with breastfeeding. Linda is confident in offering tips and techniques to ensure your successful breastfeeding journey as well as help you feel more confident and comfortable! In addition, Linda has direct access to me to assist her. I am both an IBCLC (International Board Certified Lactation Consultant) and an RDN (Registered Dietitian Nutritionist) and I have been a part of Linda's team for many years. ~Laurie Haessly, MA, RDN, IBCLC

Linda is absolutely amazing! She supported me My whole labor and delivery and is still helping me…read morepostpartum! She is so kind and welcoming! She texts me often to see how I am doing. Highly recommend her for any mama looking for a doula

I've had many caregivers and Julie is the best of the best. She's thoughtful and kind. She goes…read moreout of her way to do all, but especially what I can't do for myself. She's a pleasure to be with and I look forward to having her with me each day. She cooks, as well and provides delicious, homemade meals. Also, it's not necessary that I ask her to do something. It, automatically is done. From 1 - 100, shes 1,000,000. I highly recommend her Company!

Julie is the best - helped me with my husband that took a fall . The caregiver came and took care…read moreof my husband at our hotel. What a blessing! Thank you all so much for accommodating us.

I love this place, they help me find myself again and I'm so grateful for them, the staff from A to…read moreZ is outstanding, this is my DR.(Destiny Recovery), I love yall forever, this is my family.

Great program indeed,I've been a client in the program for nearly 2 years,I've really grown from…read moreall the therapy sessions and help from the caring staff,they are truly like family and I made me feel at home.I would not trade this experience and opportunity for anything,if you are having mental health battles or battling with substance abuse this is the place for help