Our almost 98 old mom Eva passed away on 8/16/24 and we can' say enough of how the caregivers…read morehelped thru the transition process. My mom was there for 27 months and this was her home and it became part of our home. They were a family to her and loved her and we loved the staff for the personalized care and love they showed to Eva and to us. Thank you for all that you did. Thank you Jeffrey, Gladys, Genevieve and Gloria an all staff. Maria, Sue, Lisa, Janet and Ken

Harborview Senior Assisted Living exceeded my expectations…read more After an increasing number of falls and associated hospitalizations, I was no longer able to care for my 91 year old mother at my home. She didn't want to have to move into an institution and I didn't want her in one either. However I also didn't want her in a place so small there wasn't activities and stimulation. I'm so happy that with the help of a placement guide we found HarborView. It's a beautiful mansion with manicured gardens set on a hill overlooking the stunning San Diego Bay that has 30 residents, a full staff and daily activities. After moving in we quickly found out that the staff is what really makes this place special. They are loving, attentive, respectful, courteous, caring and fun. There are always lots of smiles, laughter and music to enjoy as well as good food and the highest quality of care. I cannot recommend this place more. HarborView Senior Assisted Living was truly an answer to our prayers. It was the perfect place for my beloved mother's final days. It is a beautiful loving caring home, not an institution. She has left us now, but she was both blessed and enriched by the love and care she received from their wonderful staff. I, and all of our family, was blessed by them as well. Thank you HarborView.

My sincerest gratitude to Lise for her expertise, compassion and professionalism during a difficult…read moretime for me and my family. She was a comforting guiding light as we needed to quickly come up to speed on an area I was basically clueless about. She stayed in contact and provided realistic options. I never once felt like she was motivated by a referral fee as I did with other contacts who reached out and could definitely see that she was placing the needs of my father and my family first and foremost. HIGHLY recommend.

Lise was amazing to work with when I really needed help finding a new home for my mom with the…read moreproper support. Highly recommend reaching out to her!

When my 97 year olde father-in-Law needed the care of an assisted living facility early this…read moreSpring, both my husband and his elder brother and his wife did a bunch of research to find the best fit. All four of us visited and toured several facilities both in Northern and Southern CA. We wanted to find a place for dad that we felt comfortable live in ourselves. Dad had been living in Northern CA for most of his life, so when my husband and I visited Cloisters (several times), and had met with Tia and other staff members, we felt that it would be the best fit for him, it was still a big leap of faith as it was major move for dad at such an advanced age. Now it has been 3+months and dad has fully adjusted to the facility, met new friends and very much enjoying his new home. Always greeting you with warm smile, Tia is the driving force that keeps everything going the right direction, but each and every person that we have had the pleasure of meeting so far have been caring, attentive and a joy to know. We usually visit dad twice a day every day, so we don't miss much. We would like to specially recognize Marlene who has been exceptionally careful when she is showering dad who had a foot surgery recently. Just last week we celebrated dad's 98th birthday with a cake for everyone at Cloisters. My favorite aspect of the facility is that every room has a view, and most rooms have a private patio access to an immaculately maintain garden brimming with roses, cannas, bougainvillea, many shady trees, hummingbirds and butterflies and many pollinators flitting about, that would cheer up the gloomiest of moods. Lastly I would like to add that I would personally like to live at cloisters when my time comes. Thank you Tia and Team for taking such good care of our dad as if he is your own.

I want to recognize Tia, the administrators at Cloister of the Valley, who is truly exceptional in…read moreher role. She is compassionate, organized, and deeply committed to supporting both residents and staff. From my interactions and what I've observed through her, she helps foster a warm, respectful, and professional environment. The staff she works with reflect that same level of care and attentiveness, which speaks to the strong culture she helps maintain.

The manager was very attentive and helpful. The place looks clean and peaceful. The patients seemed…read morewell cared. Even if we have not used the place as yet, we had a very good impression of it.

Our mother needed long term residential. We tried 3 other locations and were at our wits end…read more Julie and her staff were a godsend. They cared for our mother with so much compassion and professionalism. They carried the burden so we could enjoy the end with her and just focus on her. Thank you Julie to you and your wonderful staff!

What a beautiful community! I went today to pick up a former coworker who now lives there and go to…read morelunch in PB. We decided to stay on property and enjoy lunch in their dining room. What a gorgeous place to retire in! My friend's apartment is really stunning - very modern, spacious, and with high ceilings and a patio. The landscaping is beautiful; people can easily walk to the dining room or to one of the many activities they have; and if you become less mobile, they have golf carts that will pick you up. The also send meals to people's apartments if they are unable to walk. The chaplain was super cool; they have lectures and film screenings; and the food was pretty decent! The patio was lovely, and inside lots of people were dining with friends. They have a daily special and then a regular menu. We got the soup of the day first (potato leek) which was yummy, and then I had a decent mushroom swiss omelette. They didn't have Dijon mustard, but servers were very nice, and they unfold your napkins like you're in fine dining. My friend also loves the dog park, and the beautiful old trees on the property, and the views of the ocean and PB are stunning. And we saw friends of his along the way too, and he told me about some of the other very accomplished and interesting residents. Looks like a great place to retire if you can afford it! (though it is way up on a hill, so if you're driving yourself, be prepared for the way up to be winding).

Dated, older apartment might be fire hazard. Troublesome cramped and space-inefficient kitchen with…read morecabinets made of cheap non-wood materials. Distant ocean bay with receding water line is not a high quality view and is barely visible from inadequate smaller side apartment windows. Carpet dirty and fringed with wear. Institutional setting with large hospital-looking building(s) on-site near residential apartments. Parking not convenient or close, vehicles parked in line in open-air group carport at distance from front door of residence.

When my mom needed 24-hour care, someone recommended ActivCare at Mission Bay, and it was truly a…read moregodsend. Jeremy, the Family Advisor, helped me through an incredibly difficult time and went above and beyond to guide me through the process. My mom has been at ActivCare for a year, and I can't say enough good things about the staff and facility. They take wonderful care of her and treat her with kindnes, dignity and love. It gives me such peace of mind to know she in such a caring and "compassionate" environment. I'm so grateful i found ActivCare and would highly recommend it to other families.

ActivCare is a wonderful, clean and beautiful memory care facility. The entire staff is so…read morewelcoming. The caregiving staff is the most loving, patient and wonderful people I have been in contact with. My mom was at ActivCare for a short time but was loved by everyone there. They became like our second family to my mom and also our entire family. I visited my mom daily and got to know all the caregivers there. The nurses, med techs, and all the wonderful people that kept the entire place so clean were helpful and smiled all the time. My mom enjoyed the food also. I know that should I need another care facility, ActivCare will be the first place I will reach out to. Please reach out to Jeremy, who is the Family Advisor if you need any questions answered regarding care for a love one...I spoke to Jeremy about a year before my mom moved into ActivCare; that's how impressed with this facility I was that I reached out after a year. ActivCare deserves 10 STARS!!!!

My mom is on hospice and she goes there for a respite care which gives me a little bit of a break…read morefor five days. We've gone there a few times and staff and nurses are real nice. They have a nice space where you can have lunch outside of your room if you want to they have a nice little patio that the caretaker that I have going there too will take my mom out for a walk in a wheelchair I highly recommend this place if you are recovering from a surgery. Or if you have someone on Hospice that needs a place for respite care.

I wish my mom had come to this place earlier. The place is light, very inviting & the best part are…read moreall the activities they work to provide - wonderful musicians, lectures and sessions that provide great info re physical therapy, balance, and even presentations for the appropriate holidays. Nursing staff take pains to support patients with memory issues, always responding with tact & redirection. Line staff are especially patient. Mom Had been to other facilities before, but this one is the best that I've seen so far. Any CA location is difficult with traffic, but the open spaces, daily access to outdoors, short trips to the beach, and mini concerts are a special touch.

Literally left my family member in her soiled bed for over 3 hours. If I could leave no stars I…read morewould. Front desk staff seemed annoyed to have to deal with visitors and the place felt old, understaffed, and depressing.

They are service is ok not the best, they don't have enough workers to meet their patients and they…read moreare very under staffed making their patients very unhappy. They have one person trying to change a comatose patient by themselves which is very difficult. You ring your bell for service and it takes them almost 20 to 30 minutes to respond to your call, due to under staffed. You only have one shower a week, the food is ok some of the time.Me myself I would not recommend anyone to this place, it's not all what they claim it to be in their recommendations,or appetizer it to be but it better than having no where to go I will give it a 3 star rating.

I arrived at Ridgeview Health Center following a very invasive surgery and was immediately…read moreimpressed by the community. The facility is exceptionally clean, modern, and well-maintained, with a beautiful outdoor patio where I could enjoy fresh air and sunshine. There were also a variety of activities available, which helped make my recovery more enjoyable. The care I received from the nursing staff, physical and occupational therapists, wound care specialists, rehabilitation team, and dietary department was outstanding. Every staff member I interacted with was professional, compassionate, and took great pride in their work. They consistently went above and beyond to ensure I received the best possible care. I would highly recommend Ridgeview Health Center to my family and friends. The quality of care and dedication of the staff were truly exceptional and exceeded my expectations. Cathy K

4 months of care at Ridgeview was the worst experience ever. Made our very difficult time,…read moreactually horrific. Orders from ER not input into their system correctly. Call button for assistance wasn't working (and never checked) Lack of communication between the doctors and staff - caused a handful more "falls" that should have happened. More visits to the ER than anyone should have had. Doctors testing orders ignored, even asking over and over. Promises of "checking on my dad every 2 hours" were ignored and not ever implemented. 2 of us were there everyday and still could not get the quality of care and dignity that my dad deserved and needed. We were lied to daily and staffing numbers were under the mandated requirements. I would not put my worst enemy in Ridgeview. Be very vigilant before putting your loved one here.

The staff and care is exceptional at Merrill Gardens! Always a smile and helping hand…read more The activities are abundant. Always something new to do. Keep up the great work!!

Shout out to Nicole ( the head nurse at MG) ! Thank you for hearing us and for your genuine concern…read moreand for being so easy to work with ! Alyy is another god-send to this facility! Going above and beyond everyday and for making it fun ! You both make MG top notch !