I can't say enough good things about Supple Senior Care. The entire team was professional,…read morecompassionate, and responsive from the very beginning. Armila and Bella treated my mom with dignity and respect, and it was obvious they cared. Their reliability gave us a tremendous peace of mind.

From the very first call, our experience with Supple Senior Care was exceptional. I initially…read moreexpected to leave a message on a Sunday, but Catrina, the owner, personally answered the phone--an early sign of the responsiveness and dedication of this team. Marie, the scheduler, followed up promptly and worked quickly to find the right caregiver for our 98-year-old mother. She made the process smooth and reassuring during a time when that meant a lot to us. And then there's Luzandra--truly wonderful. She was caring, attentive, and brought such warmth and joy into our mom's day. Our mother felt safe, comfortable, and genuinely enjoyed her time with her. In fact, she said, "she's a keeper." We are so grateful for the compassion and professionalism shown by everyone at Supple Senior Care. Highly recommend.

I have used this service off and on for two years. The painful: they are a bit pricey and have a…read more5hr minimum on service. The positive: their providers are knowledgeable & professional. They do the job being paid for and show up when they say they are coming. Marina (coordinator) and Alex (accounting) are a joy to work with.... they don't play games and are straight shooters. They answer the phone and attempt to provide the type of service requested. I am extremely grateful for the service they have coordinated and the training they provide their service providers. Warm appreciation, Sharine

We hired part time caregivers from Family Care SF to care for my 83 year old mother. The owners…read moreAlex and Marina are fantastic. Very friendly, customer focused and were to resolve any issues. The caregivers were a little hit and miss. Not that they were bad, some just didn't match well with my Mom. Whenever that happened a quick call to Marina fixed the situation. They were also able to direct bill our private long term care insurance which made the billing process easy for us.

After years being responsible for providing caregiving and establishing services for my mother and…read morenow my sister, who requires 24 hour care, I highly recommend CrossRoads for home care services. My sister was in an assisted nursing care facility for 6 months, and the thought of her continuing to reside in a similar environment was heartbreaking. While there, the numerous and almost monthly visits to the ER due to UTIs, inadequate doctor and care oversite, lack of consistent and timely drug and therapy services was truly unacceptable for her health. My sister is now living with my family in our home, and CrossRoads has allowed us to find an alternative path to her care along with using other support teams. From CrossRoads, we received scheduled physical, occupational and nursing services. Their exceptional services have allowed my sister to remain in a home environment and us to build a secure loving environment for her long-term care. I have used other home care services, and would consistently request for CrossRoads services. Her medical needs are addressed by a caring, effective, reliable, proactive and incredible staff at CrossRoads. I could not have asked for a better team to help with this unprecedented emotional and physical challenge my family has undertaken. Our physical therapist Jason, engages, motivates and physically prepares my sister for mobility and flexibility and encourages her to maintain and maximize her existing mobility. My sister enjoys their conversations. He is responsive, consistent and timely. We could not have asked for a better partner in providing the physical and emotional support my sister and my family require. He is simply the best and anyone would be lucky to have him on their team. I worked with Shanel, nurse and case manager, for both my mother's and sister's home care. She is incredibly responsive and experienced in addressing the medical needs that arise. She is proactive in recommending solutions and next steps, all of which provides assurance that as medical needs arise, they will be addressed immediately. Shanel de-escalates the stress and uncertainty surrounding medical situations. Shanel provides the confidence that home care is a viable and very workable situation in partnering with my sister's medical team. It's very obvious that Shanel enjoys her work and patients, and truly focuses on the customers' needs. When my sister arrived at our home, Sabrina, Occupational Therapist, immediately identified tools, equipment and recommendations that provided additional comfort to my sister and to our family and support caregivers in mitigating our physical demands. She was incredibly efficient and facilitated accommodating our needs immediately with her experience and resources. I feel our sister received the best care from Sabrina and CrossRoads in tailoring our home as effectively as possible in maximizing my sister's care. Equally important as the effective direct skills of the CrossRoads staff, is the intangible support they provide my sister and to us. We don't feel alone in caregiving, many times a heartbreaking process. We feel there is an incredible team available to support the care of my sister. My sister is engaged and enjoys interacting with the entire staff providing for good moments.

My husband is weak, has been wheelchairbound for over a year, and is now in considerable pain from…read more bedsores and serious edema among other nasty problems. We've had excellent care from Caroline Noel, Physical Therapist, and Serge LaFuente, RN. Both visited regularly and were super sensitive to my husband's needs despite the fact that he is a "difficult" patient. The nurse in particular has devoted extra time to us, and seems determined to see evidence of healing. Our physical therapist, Ms Noel, seemed to have a special understanding of my husband's situation that helped reduce his pain whenever she visited. I also appreciated Kyle Yenko 's friendliness and care for our situation.

This review is long overdue but I have to share how amazing Homenest was for our family. My grandpa…read morestarted having frequent falls and was in and out of the hospital, and we were desperate for help. After calling several places, we finally found Homenest - and they were a true lifesaver. From the very first call, they were not only quick to respond, but also so kind and understanding. The caregivers were all super skilled, but more importantly, compassionate and patient with my grandpa. They made him feel comfortable and safe during a really tough time for our family. I honestly don't know what we would've done without them. I can't recommend Homenest enough. They made a really difficult situation so much easier for us.

Highly recommend Homenest! My grandpa had dementia, and it was very difficult for our family…read more During a very hard and stressful time for our family, Homenest was able to provide us with multiple caring, patient, and professional caretakers. They were very communicative through it all and always offered solutions during challenges. I appreciate everything Homenest did for my grandpa and for my family. Could not recommend them enough.

My Mother is presently under the care of By the Bay Health in Marin County for at home physical,…read moreoccupational and speech therapy with a bit of limited nursing through Medicare. Her therapists (and nurses) are fantastic!!! I could not recommend more their services!

They promised that meds would be delivered by a certain time and they were not. Which led to my…read moreloved one being in pain and agitated for far longer than necessary. We had to call them multiple times to straighten things out. The nurses were super nice however.

I needed an agency to care for my mom who has Alzheimers. My Mom wanted to remain in the home but…read morewasn't safe to be completely on her own. I searched the Daly City/San Mateo Co area and found BrightLife. I appreciated the fact that they are a smaller agency and their prices were quite reasonable. I dealt primarily with the co owner Michelle to find the right caregiver for my Mom. It took a few caregivers to find the right match and Sonia was the perfect fit. She was kind, attentive, punctual and reliable. On the rare occasion she was not available, a call to Michelle would quell my worries. She would quickly find a replacement or even attend to my Mom herself. My Mom ended up moving into a board and care but while she was at home, Brightlife was a saving grace. I cannot recommend this agency enough. Top notch care and wonderful people all around.

I've been working with BrightLife since the end of April, 2020, for my 88 year old mother's care…read moreafter a hip fracture. I couldn't be more satisfied. BrightLife's co-owner, Michelle, is a joy to work with; she is a truly service oriented professional. The caregivers are dedicated and highly competent, and really nice people. My mother enjoys her time with them, and has improved dramatically in these three months, already regaining nearly full functionality. I believe that a large part of her success is the kindness and quality of care she receives. BrightLife has the most reasonable hourly cost I found after surveying every agency that serves San Francisco. I fully expect that my mother will make a complete recovery in the next couple of months, and I would certainly use BrightLife after that, if, God forbid, she should need care again.

I wanted to update my review I wrote back in May of 2024 to say that we are still so very pleased…read morewith the great care Providence Place is providing my mother. Providence is ideally suited for late-state dementia cases. Its caregivers are experienced, caring, and tuned in to the unique challenges that come with severe dementia. I especially like Providence Place's pricing model in that they don't gouge you with added costs for every little thing; their pricing is clear upfront. Fresh meals are provided daily, music and light exercise therapy are woven into the weekly routine, and opportunities given to residents to enjoy the fresh air outside. It's never easy seeing the irreversible march of this horrible disease on loved ones. But knowing my mom and the other residents at Providence are getting great care, is so comforting!

Providence Place is a loving place with excellent care…read more We are so glad we were able to move my husband to Providence Place! He has been there a year. Previously, he spent 2 years at Ivy Park at Cathedral Hill. They are very different. Providence Place is a small facility that focuses on excellent care, among other important things. Ivy Park, by contrast, is corporate, and spends money on marketing and open houses. Providence Place (PP) spends money on the residents -- on excellent and loving care, tasty food, and staff who are loyal and remain with PP for years. Staff turnover at PP is very low! At Ivy Park, however, staff turnover was frequent! We never knew who would be my husband's caregiver that day. Consistency of care is important in noticing subtle, but important, changes in residents. This can affect their condition. My husband's main caregivers at PP, Pia and Saul, are outstanding - loving, respectful, caring, patient, and kind. Catherine, the manager, is on top of everything, knows each resident and is very responsive. Often, she sends photos of my husband doing something that day. Twice a week a guitarist comes and plays live music, and an activity director comes 5 times a week to do activities with the residents, such as "bowling," balloon tossing, and coloring. In addition, the residents are bathed every day! This is amazing to me, especially because my husband is wheelchair-bound, but as Catherine says, "The residents feel better this way." It is true. Also, their teeth are brushed! This was not done at Ivy Park and there they were bathed only 2-3 times a week. My husband is a vegetarian and that is no problem at PP. The food is high-quality, tasty and varied. At Ivy Park, it was so difficult for him to receive adequate nutrition; the staff there took away the main course (non-veg) and gave him only the vegetables - no protein! My husband declined. He also became very dehydrated. At PP, however, he is stable and doing well. We are so glad that he is at PP where we feel like we don't have to oversee things. We trust the staff to do their jobs. It is a big relief!

I went to Ivy Park on a tour and had the chance to see the facility and see the staff interact with…read morethe residents. Wow. Such wonderful care and sincerity from the top (the executive director Fili) to the executive chef to the care givers. So amazing to see genuine care and the real relationships. And the food by the way was amazing . Fried chicken. Don't get me started! Take a bow, chef Pepe! The long term care facility has all bases covered and then some. Great location near japantown in SF JYW highly recommends Ivy Park Cathedral Hill for senior living!

Friendly greetings by concierge staff ... The management…read moreand staff are all so friendly and welcoming . Residents appear happy and comfortable there.