Warning to Women: If you are being seen by Chris Woods,…read more make sure you are on guard at all times. Or have someone you trust with you. He was inappropriate with me. While working on my shoulder in 2019 (I was laying on my back on the table and he was sitting on a stool on my right)while working on it my hand was in the air between us and my eyes were closed. I felt fabric under my hand suddenly. He had layed the back of my hand on his crotch. I was in shock and I froze. I wish I had the nerve to say something right then but I have extreme anxiety. I tried to yank my hand back but he kept holding on to it like nothing happened. He would also bring up random questions like "What would your stripper name be?" Or say other inappropriate things. I went to the police and filed a report but the police said "we believe he is socially awkward so we won't press charges." You can not be socially awkward like that with clients. It is not okay. I have been too afraid to post my review but this is still tormenting me 2 years later and I don't want it to happen to anyone else.

Two stars because Chris W is one of the best physical therapists I have ever had and I would…read morerecommend him to anyone recovering from major orthopedic surgery. Chris would get six stars if I could give them. That said, the new "intake team" is grotesquely incompetent, loses paperwork, can't identify ICD-10 codes, blames coworkers when simple tasks aren't done, and lies for days about when work that used to take NWRA desk staff five minutes is going to be completed. After giving them my business for years I gave up and am looking to go somewhere else for PT because the clerical staff's incompetence is standing in the way of me getting the therapy my surgeon prescribed. It's a shame the low-level workers are so awful because they have some of the best physical therapists in Salem. Too bad their data entry flunkies do everything in their power to prevent you from getting to work with them.

Had PT South Salem Oregon September/October 2025. Had VG therapist, his PT helped broken arm…read morerecovery, but later got text frm billing that I was "Not a nice person", insurance info I gave only good for Rx not medical. I called, expld my Medicare supplement Ins. (85 y.o. retired LEO) should pay all. 6 mos. later, now in my Florida home, I get collections agency text(no reference to PT NW) that I owe $518.96, several calls reveal PT NW didn't have my Medicare #, say sent me many e-mails I didnt get. No paper billing. Paid $#@! bill, then had to get dam # for them. Still needs follow up to see they rebill Medicare so I can recover $$ I didn't need to pay. Much room for improvement!

I went to PT NW on Boone Rd SE for back and hip therapy. I was invited by them with an offer below…read moremy scheduled co-pay. After completeing many sessions they then send me a bill for $90. additional. They and the insurance company acknowledge they made a mistake and even have our initial conversations on record yet they still insisted that I owe them. I've previously done therapies with other companies so I'm familiar with how treatments should occur. But, the group of therapists were frequently unprofessional by flirting and talking and talking and talking to mainly girls in the facility instead of focusing on their patients. Overall, I left there feeling frustrated and not any better. I will not recommend PT NW to my friends.

I am very disappointed with the customer service I received. I was initially referred in September…read more2025 and did not receive a call to schedule an appointment until early December. At that time, I scheduled both an initial and a follow-up appointment. Unfortunately, I became ill a few days prior to my initial appointment. I called well in advance of the 24-hour cancellation window and spoke with Hannah. I asked whether my follow-up appointment could be converted to the initial visit, with the intention of scheduling a new follow-up appointment at a later date. I made it clear that I understood if this request could not be accommodated. During the conversation, Hannah was very rude and made me feel as though my request was an inconvenience. Her tone remained dismissive and annoyed, despite my understanding and flexibility. I work for a local hospital and fully understand the challenges associated with patient cancellations and no-shows. However, I provided appropriate notice and simply inquired about a reasonable adjustment. I felt as though I was being treated as if I were demanding special treatment, which was not the case. Due to this experience, I informed them that I would not be continuing care with their office and would seek services elsewhere.

I've called this place several times and no one is answering the phone during normal hours. When I…read moregot through, the lady on the other line can't help because she has no access to get on the computer and the person that was in charge at front had already left. This place has poor service in my opinion. I'm disappointed.

Mrs. Dall is patient, kind & very focused. She has made speech therapy fun for our six year old and…read morewe are seeing remarkable results, especially when we follow suit and do our at home practice as well. Highly recommended!

From the owner: Dallhouse Speech and Language provides individualized speech, language and literacy therapy to…read morechildren aged 18 months - 21 years. Whether provided via teletherapy or in-person, services are family-centered individualized for your needs: late talker, difficulty understanding and using language, articulation, apraxia, dyslexia. Accelerate speech therapy progress. No evaluation required with current school speech evaluation/individualized education program. Let's talk! Together we can determine whether Dallhouse is a good fit for you and your child.

am extremely disappointed with how this clinic has treated me, especially during such a vulnerable…read moretime postpartum. Since May 2025, there has been an open OHP case under investigation. I simply asked the clinic to hold my account until the matter was resolved, but instead of showing patience or compassion, I was discharged as a patient and accused of being verbally insulting. The reality is that I have only been treated rudely and unfairly by the clinic staff. Their lack of understanding and unwillingness to work with me has added significant and unnecessary stress while I am already navigating postpartum recovery and caring for my baby. Patients deserve compassion and respect, not to be dismissed during an ongoing insurance investigation. This experience has left me feeling unsupported and mistreated, and I hope no other patient has to go through what I have. Response : I am disappointed by the clinic's response. My reviews reflect my actual experiences as a patient and are not "harassment." The billing issue relates to an ongoing error with OHP, and I have been instructed not to pay until it is resolved. I have never engaged in abusive or inappropriate behavior toward staff, and I find it concerning that such examples were suggested in connection with me. I hope this matter can be addressed with professionalism and respect.

I appreciate how much time I am given, my thoughts and concerns are always taken into account…read moreduring my visit and when I call in for advice. I feel like I am treated like family there. All the providers are great! We see mostly Gabe F. due to our schedule, but we love everyone at the clinic. Recommend!