The most useless customer service I've ever experienced in my life. Clerk refused to answer questions or help in anyway. When I asked for a hand choosing boxes or bubble wrapping a large package, I was told to go to UPS instead. Unless you're just dropping off something small and don't need a sentient human at all, don't bother. read more

The quality of service has declined rapidly since Deb's departure. I'm just stopping by to pick up my package and don't need the condescending negative attitude with it. Also, they are closed for many, many holidays so call first before you waste your time going over there because they could be closed for a few days. read more

Great for all your shipping needs! Sent is convenient and can ship USPS, FedEx, and UPS. I believe they handle DHL as well but don't quote me on that. The shop is small and they get pretty busy so be prepared to wait in line outside. Aside from that, bring cash if your items are less than $10 as they have a $10 card minimum. They also sell shipping and packing supplies. read more

Debbie is a TREASURE to Brooklyn. Always super kind and helpful, and makes running errands easier than ever. Always boosts my mood when I ship from here! read more

Excellent customer service. Very nice lady who runs the place , feels very mom n pops and just all around good vibe.

I love this place! Super easy going, everyone is friendly, always use them for printing and shipping needs.

Unassuming but excellent. Very lovely staff here who just tries to be of service to the neighborhood. You can get your things packaged up and shipped out of here with any delivery service. She also can accept USPS packages prepaid for no fee! read more

Debbie is so nice and always goes above and beyond to help me. I always wander in kind of confused and unsure of what I'm doing (UPS and the post office have made me afraid of mailing packages lol.) The store makes life so much easier & never takes a long time. I don't want to write this and for someone to expect it- but once the store was closed or maybe closing and Sent still helped me to mail my package. I feel like that's practically unheard of in 2021. Sent is a store that cares about their customers. read more

I needed assistance shipping an important package after a very bad experience at another shipping store and was satisfied with the service Debbie provided at this store. Debbie was very gracious and very helpful, i will definitely be returning. read more

I love this place. The two women who work here are so friendly and helpful. They always help me figure out a solution to my weird mail emergencies. read more

Great place to easily drop off all your packages. Friendly and helpful staff! They also sell all you require to send a package - much better than standing in line for days at the post office or finding a UPS store. read more

Sent is my go-to mail spot in Bushwick. We've been here several times to drop off packages and send mail. Each time the customer service was great. The owner greets you every time and helps you with any questions/shipping needs. The staff is professional and does right by the customer. I wish post offices were just as friendly! read more

Heaven sent! One of the few commercial places I can think of where the people treat everyone like people. (They're so consistent they might actually be angels though who knows) read more

This place is a godsend compared to a post office, and Debbie offers the best service I've ever encountered in all of Bushwick (not too hard to compete with a bunch of apathetic hipsters, but still!). She's always so incredibly helpful and sincere, and it makes me excited to have a package to ship or pick up. Thanks for being awesome D! read more

Debbie is very kind and my pup and I will walk here to drop off mails, returns, and to say hi to Debbie. Her niece, Lee is also super nice. They are a full service mail center. Excellent customer service and friendly staff. I highly recommend using their service. read more

Debbie is so sweet! Awesome customer service and it's the BEST shipping center around here.

The lady who works here is so kind and very helpful. Will always come here over the USPS. Hardly ever a wait, too,

I run a business in the area and do a lot of shipping, so I come here for supplies pretty frequently. Everyone who works here is nice but this is the second day I've waited over half an hour for them to open, except today no one showed up. 10 AM is a very reasonable time to open shop and as much as I love to support other local businesses, I can't continue to spend my dollars here if I know the wait will throw my own schedule. It's a bit of walk to get to and from the shop and the bottom dropped out while I was waiting, so I got soaked by rain on the trudge back home without my needed supplies. No fun. read more

I like this place a lot - the staff is super friendly - the hours are great, they are efficient and very well priced. Dov the owner is super nice. I really enjoy it here. read more

Sent New York - Shipping Centers Near Me - Brooklyn, New York

A simple review for simply great service: #Shipping #bushwick I called and they picked up quickly The woman who helped me really knew what she was doing ans was efficient She did what she could to make my overnight shipping as cheap as possible I recommend you ship stuff with Sent! Michael Oberther read more

There is no better manager than Debbie. She runs the show and is the best asset to Sent NY. She's super friendly and beyond helpful. She will go out of her way for you and treats everyone equally. I can say with 100% confidence that Debbie's customer service skills are the best in Bushwick and probably all of NYC. read more

The people working there are always SOOOO nice and extra helpful. I've been going here for years now and I gladly pay a little more that USPS to not wait in line and, the dose of positivity from the lovely interaction with the employees alone feels worth it. read more

If the sign on the door says "open at 10am," then it should be open when I get there at 10:15am with a large box to ship. This morning, a Thursday, that wasn't the case. So I lugged the box into Manhattan with me to figure it out later. I've gone to this place several times. Mostly to ship UPS packages, a few times for office supplies, and once to cash in some scratch-offs that won some money. Nice enough staff, convenient location, but in my opinion, that's not good enough. Much like some of the other businesses in the building, I'm completely unsure of what to expect when I walk in the door. I would love for this place to get its game tight so that I can rely on their services in the future. For now... All I can do is just hope for the best. read more

The woman who works here is great. Friendly, speedy service, with all the supplies you need to ship. Much better than the post office.

Debbie is the best! She always goes the extra mile for her customers, and she treats everyone like family.

Sent a package through here yesterday. They were friendly, attentive, and extremely helpful. The whole thing was a breeze. Looking forward to using Sent in the future. read more

Debbie is so wonderful & provides such amazing customer service. Thank goodness this shop is here I don't know what I'd do without it!

D is the lady of the neighborhood. I feel lucky to live in trashland with a place like sent and a woman like D. i run an online vintage store and it's never a drag to have to go ship something. she has a positive solution to all problems shipping and in my personal life. ;) i have met the owner several times, he's usually there in the mornings, though prefer the beautiful friendly face that knows and interacts with the neighborhood. sent is a multi functional location - they sell basic dusty office supplies that have sat on the shelves for way too long - so go support and purchase their inventory maybe it will inspire to buy nicer supplies; they can print pages for you; they have a limited amount of PO boxes (all full - still waiting for one to open up); you can buy lotto tickets here; drop off cardboard boxes; etc. etc. thanks sent and thanks D! read more

She's amazing! She really makes the experience painless and the most affordable she can. She's truly a neighborhood treasure!

Best place for you random shipping needs, and lottery tickets! Great staff, the kind that has a real personality and neighborhood vibe. Mr Rogers would be very pleased! Also, it's open on sundays which is very convenient. read more

Amazing customer service! I've been using Sent since I moved here in December and they never fail to make my day. 10/10 people

I went in not wanting to go to USPS. It is empty, so no lines and I received immediate help. The lady helped me pick a box for my laptop, printed out a label. And gave me a receipt with the tracking number. Simple and convenient. Good alternative to the regular post office. read more

I went there on a recommendation because I had a valuable item to ship across the country, and the lady that runs the store, Deb, was just terrific, so friendly, and really interested in making sure we had it packed up correctly. She knows what she's doing and she does it with a smile, good job Deb! read more

This place is a true neighborhood convenience. Some things might take time as they should and do, but the service is always excellent. Thank you for always making sure my things are sent! read more

This business is incredibly incompetent . I went into send a package to Belgium and the package was returned to sender due to insufficient postage. When I returned to clear up the issue the owner tried to charge me a even higher price rather then resolving the insufficient postage issue that was clearly his responsibility as "shipping company." Terrible service and worse customer service. read more

Love this place. Been going for years and they have the friendliest service ever - always on point. SO much better than any post office in the area. Now, if we could only get them to open on Saturdays! read more

a true gem of the neighborhood, sent! has answered one of the most universal questions - how do i safely have packages sent to my doorman-less apartment building? essentially a very large pseudo-public P.O. box, sent is part mailing address, part drop off for any sort of drop of / pick up courier service, part hardware store, a whole lotta heart. so grateful my buddies brought this to my radar. one of my favorite details of the neighborhood. read more

Wonderful small shop that is so quick, easy, and helpful! So glad to have lived right around the corner.

Line may be shorter than the post office but if not as slow, slower!!!! Waited in line for 25+min behind only 2 people.

Considering the USPS location that services this part of Brooklyn is literally Hell on Earth, Sent doesn't have to work too hard to be better. Having said that, this place is a gem. They have great hours and the woman who works at the desk is incredibly nice and happy to work with you to get the best shipping option. Highly recommended! read more