Jolene and her team have done a mortgage AND a Refi for our family and both times the service was…read moreperfect! We were able to get a great rate, communication was never lacking and it really felt like the team cared not only about our outcome, but also that we were comfortable with the process! In a busy market such as this, we appreciate not being thought of as "just the next deal". Highly recommend!

It was a pleasure working with Jolene Jaehne at First Centennial Mortgage. She made a stressful…read moreprocess easy to deal with. Her knowledge helped us make the best choice for our situation. Highly recommend her!

We have banked with frontier bank of texas in Bastrop since we moved here in 2019…read more The staff have always been helpful & friendly, we are very satisfied with the services offered at this branch and do not hesitate to recommend them to anyone.

I have been using Frontier Bank for the past few years and I find that the location in Bastrop is…read moreso much friendlier. I tried the bank in Elgin but all I ever get are recordings and leave messages. I have yet to hear a real operator. Anyway, their staff is always helpful and caring and they will go out of their way to help any way they can. Thank you Frontier Bank for staying connected to your customers and not becoming to big to talk to us little guys.

A lot has changed at this bank and I'm still deciding if it's going to be better. I know it seemed…read morelike they lost a lot of tenured employees after they merged with Cornerstone Lending and they still are. There's only 1 person left that I recognize anymore. It's sad, I loved coming here to see people I recognized and that knew me. It doesn't feel personalized anymore. Hopefully it gets better. In the meantime last I checked they had some of the best rates in town.

Roscoe might be a good option for local use or someone that will not travel much, there's just a…read morefew glaring issues with thinking of them anymore than that. Some of the items are, the banks traveling policy is to just block any access outside of the U.S., which is a hassle obviously for traveling. Most modern banks will have some piece of the app/access that will confirm where you actually are, which can also help with confirming transactions are from you. Slightly concerning it is the way it is here. I lost my card recently, called the 24/7 line to lock it. Someone outside of the U.S. answers, asks me for the name of my bank/account number to start .. I didn't give this info to them, but they also stated they cannot lock it and would need to transfer me elsewhere.. huh?! I told this to a teller and it seemed pretty minor, even though it's sketchy to call a number your bank provides in those instances of losing a card, getting someone outside of the U.S. that seems to be phishing, rather than helping. The mobile app, which is decent at best, has an option for mobile deposit.. great! However when you deposit a check they cancel it because they want you to write something on the check (yet there's not instruction to do so in the app).. why not just add in instructions, instead of useless manual work? Apparently there was a name change too, as a customer I never heard about it, just get my deposits canceled because I put the wrong bank name as well.. Why not tell your customers you changed your bank name? It's just simple stuff that Roscoe either doesn't seem to collectively care about (that as a customer you would want your bank to care about) or doesn't do anything to communicate to customers.. I got tired of lackluster banking and moved to a local Austin option!

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

I have had accounts at GTFCU for over 40 years in 4 different cities. I switched to this branch…read moreas soon as it opened. The employees here are consistently personable & helpful. I always use the lobby for my transactions and am frequently greeted by name. I have gotten loans from them over the years, and the process has always been hassle-free. I have nothing but praise for these great people.

Horrible customer service! Been at this bank for 1.5yrs. It…read moreridiculous how long the drive-up window takes. I will be looking for another bank!

Justyn LeFebvre and the team at Strub are the best in the business. Justyn mobilized a team that…read moredid painting, repairs, pictures, advertising, staging and listing. His operation was so smooth, that by the time we listed, we had offers waiting. His pricing was perfect to create interest but also right in the sweet spot to bid up. Our home in Travis Heights was sold in less than a week and I still can't believe the final sales price. Side note: After staging, I considered keeping the house as an Airbnb, but the price was too good.

Mark truly did an amazing job on selling our duplex! Our property was a unique one, and he was…read morequickly able to assess the best way to market it. As a former salesperson myself, I marveled at how well he managed us, the buyers, and the whole process. He truly took it all on, and we were able to be way less stressed and less burdened than any other real estate deal. In fact, after working with about 6 realtors in other transactions, I would definitively say he was the absolute best! Truly a gem. I will recommend him to friends and family for a long time!

Joe at Bramlett Partners Real Estate did an excellent job handling the sale of our property. He was…read moreprofessional, courteous, informative and followed up promptly with any questions or concerns we had. We took his advice on virtually everything he suggested. Our home sold within a very reasonable time being on the market and for a fair price.

Relocating from the East Coast to Texas with a family is not simple, and Julie made the whole…read moreprocess feel manageable. We came in not knowing the areas, the differences between neighborhoods, or even what type of home made the most sense for us long term. Julie helped us break it all down in a way that was easy to understand. She was very knowledgeable about different neighborhoods, school districts, and what each area actually offers. That helped us narrow things down quickly without feeling like we were guessing. One of the biggest things she helped us with was understanding the pros and cons of new construction versus existing homes. She walked us through taxes, long term costs, and what to expect in each scenario, which gave us a lot more confidence in our decisions. She also did a great job balancing both my preferences and my wife's. That's not easy, but she stayed patient and helped us find common ground without ever pushing us. We also spent part of the process renting, and she supported us through that phase too, which we really appreciated. Overall, she's thoughtful, informed, and genuinely cares about helping you find the right fit. Highly recommend.

Jenny Rosas was awesome to work with while we looked for a house in Onion Creek. She kept us in the…read moreloop without ever being pushy, which we really appreciated. Anytime we had questions, she was quick to respond and always had good, clear answers. What stood out most was how she never made us feel pressured. She gave us space to figure things out while still being super supportive in the background. It made the whole process a lot less stressful and way more enjoyable. She reached out within hours of the new listing that matched our slightly unique wishlist, and two days later, we were under contract and rolling. Thanks to Jenny, we found a great home and actually enjoyed the journey getting there. Highly recommend her if you're looking in the area!

I worked with Brooks summer 2022 to purchase a property in Austin and we reconnected again this…read moreyear to sell the property. Brooks was such an awesome agent to work with. He was responsive, reliable, and patient while dealing with the other realtor. He always checked in on us and sent us updates very quickly! As an out of state buyer, it was encouraging to know that Brooks is there to guide us through everything. I would highly recommend Brooks to be your agent :)

Julia helped me when I needed to find a tenant for my house. She was extremely knowledgable. She…read moregave me lots of information and went above and beyond to help me find a tenant and also to deal with property management issues. She was very honest and let me know up front about all of my options.

I reach out to Julia after having our property at Waller Tx up for sell with the previous realtor…read morefor over 6 months without a bite or good feedback .. I reach out after reading her reviews which are positive ..and it did prove so . Talking to her and signing her on made the selling process helpful and quick .. we where able to get multiple offer with quick responsive input from our buyers through her .. I definitely recommend Julia for her skills of negotiating and her best interests in us ,her client .. thank you