As someone has already said, Osasu rocks. My Canon laser printer was leaving large trails of…read moreyellow toner on every copy. Osasu clearly explained how laser printers work, and where there can be problems. He fixed the problem with the random yellow marks, and took care of connectivity problems we were having with a newly installed mesh network, again with a smooth competency and an ability to explain what was happening and how to fix it in the future. Osasu is very personable and very knowledgeable. It's fabulous to have someone whose rates are reasonable, response is nearly instantaneous, and is competent.

Intercommunications: I picked this company blindly from the…read moreinternet. Whereas another company with an office within walking distance was too confused to book an appointment within two days, INTERCOMMUNICATIONS came that day. The printer was repaired. On the second visit, Osasu came early evening to keep an appointment, because he had committed to be there. A new edition of windows was installed, he fixed the speakers and re attached all the errant cables, in groups and did all the small things that keep a system in good nick. He went way out of his way to help. I want to say that if honesty, commitment and ability to solve odd problems are criteria for your hire, Intercommunications is the place to call.

I wish I had read these reviews before trusting them to fix my Epson printer. I haven't come across…read morean organization as slimy as this one in a long time. They diagnosed my printer as needing a new print head, despite the fact it makes perfect prints. I had a paper path problem and a loud noise that occurred after the print was finished. I responded multiple times by telling them I felt their diagnosis was wrong, and now they won't answer my correspondence. And a big, fat "screw you" to Epson for accrediting this company to fix their printers. I bought a Canon printer, so I'm done with these thieves.

I brought in an originally $1500 printer for repair. It's 10 years old and the yellow ink head…read moreclogged. They told me they couldn't repair it. I asked them if they would accept it for parts to repair other printers. I got an oh sure. And that's it! No "thank you" or appreciation expressed. so I can't speak to their repair ability. But their customer interaction. Could sure use some work.

We worked with them for a while, our printer broke, so they had us start a new contract, but…read morecontinue to charge us for the old contract for a printer we didn't have for over 1 year. We contacted them hundred of times to stop payment on the old printer they had picked up, they never refunded us and now they do not answer any calls, and their offices are no longer open in Novato... We are 2 min away... a complete rip off

This company has very low customer service skills and refuses to provide basic information about…read morethe products they lease. Very bad experiences as a customer. If you have the opportunity to lease a copier machine from anywhere else, I strongly recommend you do so.

I like everything about this place, the family run vibe, the fact that its a business dedicated to…read morefixing what you bring in rather than forcing you to consume a new printer. Reasonable prices, quick turnaround, an all-around great find for all your printer needs. thomas plagemann

One of the best services used, fantastic…read more They call back promptly and product is superb. I used a 10K toner and print about 4000 pages a month, first toner lasted from April till October. know idea how. I had a rep from an office supply store say that those recycled toners are rubbish, I just listened an laughed, couldn't be more wrong. They check your printer and advice on service intervals. Really A+, very impressed.

I was having problems printing the color red. The red image would come out in stripes instead of a…read moresolid color. I called Printer Plus. They said they could fix it, so I brought the printer in. When I took the printer home, it was still printing red in stripes. The man at the store recommended printing a lot of red to clear it out, but after using up an entire ink tank trying to get a good print of a red apple, I was still getting the stripes. I emailed them showing the picture I was trying to print and the image that came out of the printer. They never replied to my email. After paying over $100 and spending two hours on the road going back and forth, I was really frustrated and felt that I was not given good advice at the store. I ended up buying a new printer.

This guy knows his stuff. He is an expert and if he cannot…read morefix your printer than no one can. If your cherished old printer breaks down and you want the same printer, do not buy a new printer until you take your old one to printer plus !

I originally went to PrintLife because our previous printer was just having too many problems…read moregetting our order correct. We would receive 20k copies with printing defects, no customer service... eventually I got fed up and gave PrintLife a call. The are a great, reliable company to take care of your printing needs. I had an emergency print job that needed to be completed on very short notice. PrintLife was able to take care of the job on time and matched the price quote I received from PSPrint and Uprinting. I also order a large amount of catalogs from PrintLife on a regular basis and they always go above and beyond what it takes to keep my business. I have felt that other printing companies just don't appreciate our repeat business, but PrintLife really seems to understand what it takes to win and sustain business relationships. It is because of this and because of their high quality printing, that they are our new regular printer. Thanks, PrintLife!

Excellent service and support for my non-profit project. I even forgot to submit my order in time…read moreand the guys at PLC printing pulled it together and got my order finished before I left for my walk. We will be using them again next year and ordering even more products!

Georges advice is spot on when it comes to my Laser Printer. His customer service goes way beyond…read moremost businesses and his visits are always enjoyable. I repair computers and always recommend him to clients needing help with any Laser Printer.

This company provides fast, professional and friendly customer service! We will always turn to…read moreGeorge at GSM Lazerworks for all of our printer needs!

I'm really impressed with the honesty, knowledge, and service provided by Jeff Tom and his team. I…read moreneeded technical assistance with a laser printer, and instead of charging me for a very simple reset procedure, he just communicated it to me and told me to call if it didn't work. Well, it did work. This is a very rare gesture of customer service, which I really appreciate, and shows what a quality organization this company is.

These are the best guys. I and others trust them and their work immensely. Will use them forever.read more