The owner contacted us and came to repair the stove. Did a great job!! Was very helpful and moved…read morevery quickly to assure we were taken care of. I would buy from them again.

one older male employee was aggressively pushing me to buy, even trying to force a better deal on…read moreitems that were already 50% off. Now that I want to return these faulty products, the store refuses to take them back. I strongly warn anyone against buying from WNY Appliances 4 Less. Their appliances are advertised as brand new but many arrive with scratches, defects, and malfunctions. I bought several items that broke multiple times, and while the store sent repair technicians, the problems came back within days.

Almost avoided Orville's based upon bad reviews...glad I did not! Got the dryer that I wanted…read moredelivered with haul away of my old one for $100 less than the base price of the same dryer at Lowe's. Customer service was excellent both in store and with delivery.

Never again! we'd give no stars, if we could. We've…read morepurchased many appliances here over the years, and have never had a bad experience. We won't patronize them again, for sure. We purchased a d/w and a OTR microwave, and paid for installation. The mess that was left behind was no where near "broom clean." In addition, when we opened our front door later in the evening, we found boxes, plastic wrapping, parts, etc strewn across our steps! the employees had entered thru our rear door, so we had no idea they had left such a mess behind. not only was the d/w poorly installed, it took us sending multiple photos and e/mails and making several phone calls to get someone out to correct the issue. We try to support local companies, but when friends purchased appliances for less money from one of the big boxes, had no installation problems and no debris left behind, why would anyone shop at orvilles? Past experience certainly no longer predicts current service.

Great service, wonderful family business, very fair prices. They were very helpful with…read moreanswering all my questions. Highly recommend

This is the most terrible customer service I've ever experienced plus I bought a washer because my…read moreold one broke it was a faulty washing machine and asked for a refund didn't get my money back and they refused to compensate for giving me a faulty washer

Reading all of these reviews makes me feel so relieved that I followed my instinct and left before…read morebuying anything. It was hot out and some of the employees were just hanging out in front of the building, some smoking. There's no air conditioning here, but that was just so unprofessional. Walked inside, and a few employees just lounging on the couches, on their phones. Walked the warehouse, and didn't like anything really. Everything was crappy, in general. Felt poorly made. I couldn't even justify the inexpensive prices. You do get what you pay for, for the most part. After finally scoping this out, I'm so glad we walked away. Wouldn't return.

DO NOT BUT ANYTHING FROM THIS STORE! Im surprised this…read moreplace isnt shut down by now because the way they operate is insane. I came in a few months ago searching for a mattress. I finally settled on one for 500$ and was making payments over a couple months ( im a student, 8 months pregnant, ect). i wanted the mattress to be in my house before i went into labor. a few weeks ago i was going to make my last payment and ready to pick up my mattress. I went in (i live 30 min away mind you) for them to tell me that they dont have the mattress in stock. i was upset but was assured the mattress would come in soon. I called back many time in the upcoming weeks to see if the mattress came, they kept telling me its on some random truck, which they could not get in contact with because the trucking company has no phone number... only an email and they werent getting a response from the truck company. now its been a month, and i have no mattress but they want me to pay for the mattress... I was then told i could come in, get a 10 inch mattress of the same brand and they would throw in a "free" box spring. i again drove 30 minutes to this place and they forgot to inform me that the 10 inch mattress was not the same softness as the one i originally ordered. i ask for corporate numver, they tell me there is no corporate number. i ask for an email, they said they cant give me an email bc that email they use is for employees only.... what the hell bro. They tell me i should go online and submit an inquiry about my frustrations . I then ask for a refund. they say they will keep 50$ of my refund because i had the product on layaway. im very confused as to why they would withhold 50$ if they themselves dont even have the product!!! I ask them, when i originally came in, did you guys even have the mattress to begin with??? The manager (Tim) says he doesnt even know. Stay with me... then to process my refund i used three different cards when i came in to make my payments. he told me that each card had to be on hond so he can process each individual transaction to each individual card. one of them i dont have because it expired and overall to process individual refunds is extremely inconvenient. This place needs to be shut down and out of business. DO NOT GO HERE!!!! I went to Raymour and Flanigan and was able to get a softer mattress, better quality, better customer service and a better price right away. i will never come to this place again. no wonder why theyre always empty, parking lot never had cars in it and they have low reviews. i should of known.

In 2003 I bought my complete set of kitchen appliances from SouthTowns Appliance at this location…read moreand they would have gotten 5 starts if I were writing Yelp reviews back then. Today, the parts, service and repair people who were in the back have expanded to the entire facility and are keeping up the tradition of excellence. My 19-year-old dishwasher finally wore out. Me, being "thrifty" aka "cheap" priced a new one at Best Buy, Lowes and Home Depot before heading here. Each of them had a model to fit my requirements (24 inch stainless steel front and tub) on sale. None had the one I wanted on display or in stock. I would have to order and wait. Only Lowes had someone in the store who knew how to find a dishwasher in their system without getting help. The appliance department in Best Buy looks like someone went through and shoved everything into a pile. I saved the best store till last. The dishwasher I wanted was on display in the front of the store. The knowledgeable salesperson knew the price and answered my questions. Within a minute I knew the price here was better than any of the big box prices. I ordered my dishwasher on the spot. It was in stock, delivered, and installed at the date and time promised. Bravo!

We live in the Northtowns and when our appliance repairman retired, a number of friends recommended…read moreAll Appliances. We didn't even realize they sold appliances but when our old washer broke we called the owner, Mike, and he professionally told us that it wouldn't be worth repairing such old equipment. We bought a new washer and dryer pair from him at very competitive prices and they were just installed by two young men (Alex and Christian) who were excellent. Efficient, helpful and polite. Will definitely buy future appliances from them.

My last service call was in 2016 and was 5 stars, and Patrick Reilly still gets 5 stars…read more My 19 year old dishwasher decided to squirt water on the kitchen floor. Mr. Reilly diagnosed the problem as a leaky housing, which costs almost as much as a new washer. He advised against repairing it. While he was here I asked him to replace the belt on my clothes washer. It wasn't spinning up to speed like it should. On examination, the old belt was starting to fail at the splice, so it was replaced. Now my clothes dry in half the time. Service was excellent. Calls were answered. Questions were answered. Arrival was on time as promised.

I called Reilly and left a message at noon, and Patrick was here by 3 pm. He diagnosed the problem…read more- the doors had sagged and weren't closing properly anymore. He fiddled with them and got them both to close properly. He also gave me some useful tips to try to keep this garage fridge working properly in the heat of the summer. I was very happy to have my fridge fixed, and to find someone who is so prompt, friendly and reasonable. I will definitely be calling Reilly for my appliance needs going forward. Thanks Patrick!

Do not go anywhere but here when shopping for appliances. You won't regret it. I can't say enough…read moreabout this place. This is how a business should run. Extremely knowledgeable and friendly staff, but above all is their honesty. You won't get the run around here. The prices are extremely fair with quality and peace of mind that if something did happen by chance to go wrong they will make it right. I will personally never go anywhere else when shopping for appliances and I highly recommend it to anyone.

The repair guy came but he told us the washer needed all these parts and then never called back and…read morehe was the owner we just got tired of waiting so we took the money and bought a new washer at home depot

I'd give this place 10 stars if I could. Hard to believe the fridge I bought is used, it's so clean…read moreit sparkles. Really great price, plus Duda is so easy to deal with. On time delivery, too. Weird I know, but I won't be bothered when some other appliance needs replacing, because I'll go back there for sure.

Duda is one of the best use appliance places in buffalo. I can see why he get all the positive…read morereview. I wish I could give him more. The owner is very friendly, caring, knowledgeable and honest. He goes above and beyond in helping find what I needed, also he delivered the same day. The customer service you get is just fantastic. I would recommend this place to anyone that is looking for a use appliance.

Typical HomeDepot... You have an abundance of home repair supplies. Pretty fair prices on all their…read moreappliances and kitchen cabinets. Customer service is very good, especially when you're consulting with the flooring and kitchen remodeling team.

The automated message that came on when I called to inquire kept asking for a SKU number. I'm…read moreinquiring about a Boston fern so no SKU available. Well, I finally asked for customer service and I'm still on hold now 20 minutes and counting... I'm going to Lowe's . Train your associates to answer the phone

I don't understand the negative reviews. My experience from the sale to delivery was excellent…read more The pricing was very fair & the delivery guys were efficient, careful & very nice. The only recommendation I would have is take the cardboard with you so the customer doesn't have to deal with it

The service and sales transaction was simple and quick. Very easy. Saved a lot of time I would have…read morespent in a chain store. Their Black Friday sale was the best. The delivery guys were very nice. Careful as well. However, they do not know how to measure correctly. They delivered my 5,000 pound washer (felt like it anyway). Claimed they could not put it on my wooden pedestal because it was way too big. It would stick out a foot and a half! Like wow. They left the washer on the floor and off they went. Never made an attempt. KNEW it was too big. Well an hour after they left I hired two neighbors to lift this machine onto my pedestal. It was actually smaller than the dryer I had standing on there. And to top it off, fit perfectly. I would say forget their delivery service and pay your neighbors. Their delivery was not worth the charge. They made zero effort according to their very inaccurate measurements. I would give Edward's a five star but because they delivery left me hanging I can't. The pictures show clearly how the washer fits and it's back farther than the dryer.