Absolutely a wonderful Dentist office!!!! I took my 4 year old for his first check up. The staff…read morewas so friendly and gentle with my son. They explained everything to him and made his first dental experience a very positive one! My son can't wait for his next check up!

Wonderful staff, very gentle hygienists, Dr. Ikuta is very precise & effective, not to mention…read moreknowledgeable & excellent at explaining the different options & benefits to various courses of treatment.

Dr. Frank and staff are excellent. I always feel relaxed and that I am in great hands! Dr. Frank is…read moreawesome in fully involving his patients into his care plan and goals of care. Thank you and keep up the great job!

Took in my 5 year old son today because I didn't like his previous dentist. I was absolutely…read morepleased with the way they cared for my son. Giselle the girl who took his X-rays was so patient with him. He definitely felt comfortable with her! Thank you. Definitely recommend!

Highly recommend for children. It's super friendly and the doctor is great. they never keep you…read morewaiting for a long time and they always explain what's going on and what you need. They love teaching the children how important it is to brush your teeth and floss. They even give you a free toothbrush, toothpaste and floss after EVERY appointment.

I've been a patient here for over 10 years and the office staff is always friendly, the hygienists…read morewonderful and Dr. Asselin very thorough. Do remember to take a check as there is a very high fee to use a credit card for payment.

I've reported this office to the Dental Board of California and the BBB and I highly suggest anyone…read moreelse with a billing complaint do the same thing--and, judging by the negative reviews, there are quite a few. Are the dentists and hygienists amazing? Absolutely. Unfortunately, the billing department is horrendous, deceptive, dishonest, and all-around appalling. Like others have said, they lied and tricked me into authorizing services based on a small dollar amount they promised I would owe, which was vastly incorrect. Each conversation I had with staff following the incorrect billing amount resulted in inconsistent reasons, assuming I could get a response at all. I was a patient here for nearly 12 years and genuinely loved my dentist. When my insurance changed this year and they became out-of-network, I called billing on January 26th to confirm expenses for OON since paying a small fee might have been worth it to stay with my dentist. They took my insurance information and said they'd "run" it and call me back with a dollar amount. On January 29th, they called back and confirmed I would owe $0 for my exam and cleaning. I specifically reiterated this and they confirmed. At my February 11th appointment, when I found out I needed my 5-year x-rays, I told my hygienist I couldn't authorize them without knowing my cost given my OON status. She went to billing, returned with "$38" written on paper, and confirmed billing had verified it. I authorized solely based on that number. Then I received a bill for $254, which included fees for the cleaning, exam, and more than $38 for the x-rays. I immediately paid $38 online and left the remaining $216 unpaid. When I disputed it over the phone, Yesenia repeatedly said "services were rendered" and then claimed staff CANNOT give a dollar amount I'll owe and have NO way to do so. Yet they had. Twice. I explained this, and that I can't be held accountable for staff making mistakes, to which she explicitly repeated "services were rendered." I asked to speak with a manager who acknowledged the mistake, saying staff should never have given me a cost and that they can't, but that only my dentist could waive the balance. She promised a follow-up that never came. When I called back myself weeks later, a third staff member, Gabby, had no knowledge of my previous conversation and completely contradicted what the first two had told me. She stated that the staff had given me an "estimate" and it was my insurance's problem to resolve. (It isn't my insurance's problem. They covered 100% for my exam and cleaning and 80% for my x-rays. The problem is the billing department billed ABOVE that coverage limit and lied about what I would owe in order to get my money.) I told her that the manager a few weeks prior told me staff should NOT have given me a cost at all and that I was awaiting a bill adjustment decision. Gabby repeatedly responded with, "we gave you an estimate" and had no interest in listening or following up with the manager. As I was currently in the middle of a big life change, I couldn't afford to be sent to collections, and I paid the deceptive $216 I shouldn't have owed. I let Gabby know I'd be filing complaints. There is a very common thread in the 1-star reviews here and I beg people to listen. The billing department is filled with deception and a lack of empathy. Had they been honest from the start and told me that they couldn't give me a dollar amount, I'd have understood and canceled my appointment, as I can't afford extra medical expenses of that magnitude. I should never have trusted these people. PLEASE FILE YOUR COMPLAINTS WITH THE DENTAL BOARD.

Dr Tim is an excellent dentist. He is very patient, thorough and quick. The front office girls are…read morevery polite and diligent. I will happily recommend this office.

Very friendly Service, accommodating with scheduling. Staff is professional and knowledgeable…read more Gentle service everytime I go in for cleaning and I leave with a confidence smile. So great that I recommended my Brother. Thanks Prewitt Group taking care of my Smile.

I had a very disappointing experience with Dr. John K Lee's office…read more I was scheduled for a cleaning and ended up waiting outside in the heat for about an hour because the office doors remained locked until 1:00 p.m. By the time I was finally able to go inside, I was drenched in sweat. Once I checked in, the staff informed me that my insurance was out of network and that a basic cleaning would cost around $300. They acted as though this had already been communicated to me, but it had not. If I had been notified before my appointment, I never would have taken time off work or made the trip. To prepare for my cleaning, my orthodontist had removed my archwire earlier that day. Because the cleaning couldn't be completed, I had to return to my orthodontist without having the cleaning done, disrupting multiple appointments that had been carefully coordinated. I understand that insurance networks vary, but that information should have been communicated before my appointment--not after I had taken time off work, waited outside in the heat, and coordinated my orthodontic treatment around the cleaning. The lack of communication and respect for my time made this an incredibly disappointing experience.

I've had a few issues with unpleasant dental work, so a good friend referred me to Dr Lee…read more I cannot thank her enough! Dr Lee is not only a kind soul with a presence that immediately puts you at ease, he possessed excellent skills to remedy my initial complaint quickly and make a plan to proactively fix other issues he noted. I literally stayed in the chair stunned that he had completed all of the work he needed to do so quickly! No pain, no added anxiety and no waiting. For the first time in my adult life, I can honestly say-J love my dentist!

Throughly assessed my baby's mouth and discovered 3 lip ties and a tongue tie. My baby was able to…read moredrink from a bottle successfully and breast feed. Ikuta and his staff were very supportive and provided resources for better healing. Chiropracter and lactation nurse that Ikuta recommended were also amazing. The healing process was stressful for both the baby and I but it was worth it.

Dr. Deric was beyond excellent. My 3 month old baby had a tongue and lip tie. We wanted an…read moreevaluation and have them clipped of necessary. Dr. Deric evaluated and confirmed it needed two be done. Two lactation consultants and our pediatrician also said it needed to be done. They have a private waiting room which was nice because it's a troubling procedure, but it needed to be done. The staff was great and Dr. Deric explained that she might need a second revision done. Sure enough two weeks later it had started healing together so we went back. After the second procedure I went to the desk to pay and the receptionist said there was no charge. Dr. Deric came out and said that he felt not charging for this second visit was the right thing to do. I had my credit card in hand and was happy to pay. I felt like a friend more than a customer. After the first and second procedure he texted he asking if we needed anything and how my baby was feeling. If I didn't live 90 minutes away I would go to him for all of our dentistry needed. Thank you Dr. Deric!

My exposure is very limited. Being new to the area, I didn't have a dentist. So, I went in urgently…read morewith a swollen face and very painful tooth. They took X-rays and did an exam, and got me set up with an endodontist for a root canal. One thing to note (important, but not necessarily negative): I have Delta Advantage dental coverage, and the office does not take payment directly from them (though, as a courtesy, they do submit the claim). You have to pay up front and get reimbursed. From my limited experience with their care and demeanor, it's worth it. Now that the emergency has passed, I've scheduled a routine checkup and intend on becoming a regular patient.

Couldn't ask for nicer doctors & staff. I have seen Dr. Vick got a number of years. Always a great…read moreexperience-NOT like I used to dread going to a dentist. He has always been great and recently added Dr. Lafon to his office. My 94 year old mother hadn't been to the dentist since before Covid. Decided to try her with Dr. Lafon. Superlatives all the way around. She did X-rays, thorough exam & teeth cleaning. Mom came out exclaiming how nice everybody was. Made a 6 month cleaning appointment for the same day/time as my scheduled cleaning. Easy peasy! Would give 10 stars if I could!!!