about 6 years ago, I lost my business and almost everything I had except my1925 stretch A ,…read moreSteinway piano, completely reworked. Chris Fulk, offered me 5000 so that i could continue to survive. He sold the piano for 21 K, I believe and never offered me a cent more even when i begged him for 2 thousand more. I hope my piano went to someone who loves it as i did and i hope Chris Fulk goes to hell, Karma's a bitch , Chris Nancy

Piedmont Music Center doesn't pay its vendors. Chris Fulk is a crook. After receiving and selling…read moremy piano - he never paid me for it. Don't do business with this place.

My son's saxophone was no longer working and needed to be repaired ASAP. After taking it to two…read morerepair shops and not getting the result, we were looking for we found B&F repairs on Google. I called and took the instrument. I was prepared to leave it there for a few days but she fixed it right there! I asked her how much and she nothing!

I am so happy to have found this little gem of instrument repair services. When my new (for me)…read more20-year-old tenor saxophone was rendered unplayable due to a broken spring they were happy to take it in for repair while I waited, making my 1-hour trek there well worth the effort. My horn now plays better than new. Their professionalism and friendliness are second to none and I highly recommend them for any of your band instrument repairs.

My son and I came to this store for the first time and we were highly impressed of how helpful and…read moreknowledgeable Mr Jay McCraken was. He was very patient, pleasant and took the time to show and tell us all about guitars. Family owned and operated business, what a great local gem this is! I strongly recommend this place!

Great people, Fantastic selection. Tommy, Matt & Jay are…read moreFabulous. I love coming and playing in the Bluegrass Jams every other week.

Trey, one of the owners and managers was so helpful. Very knowledgeable and let me decide if and…read morewhat to buy. So pleased we chose Mitchell's and found Trey. Delivery was as and when we needed it and was faultless. Service is second to none. I did my homework on product and price and this was a very fair deal. Wouldn't go back and change a thing. Thanks.

I don't have any nice things to say about Mitchell's Piano Gallery besides the fact that they have…read moreplenty of parking. First off, that "Piano Clearance" sign has been up for months so take its message with a grain of salt. Secondly, the salesman here was dismissive, and had quite the air of pretension in the way he talked to me, which was probably because I am fairly young and did not come wearing a suit. Thirdly, I found his attitude even odder because Mitchell's Piano Gallery is NOT a high-end piano place with their focus being cheap overseas imports like Kawaii, Yamaha, Baldwin and Roland. I would save my time and go to Piedmont Music Center on Broad St who not only sells everything that's sold here (plus high end pianos like Steinways and Bosendorfers), but does so with a friendly attitude.

I bought a used guitar from this shop and it's now my favorite one to play live. I love my BC…read moreRich! Thank you, Music Go Round, for your help and awesome customer service.

I bought a pedal from this store that arrived with an intermittent functional issue. After proper…read moretroubleshooting to rule out cables, power, and setup, I sent the store a video clearly showing the defect about 18 days after delivery. Despite the clear evidence, the initial response was simply that the issue was "outside policy," and no help was offered. It took repeated follow-ups from me, across different platforms, before the store finally approved a very small partial refund. At no point did they meaningfully acknowledge responsibility for selling a pedal that wasn't fully functional. I'm leaving this review so other buyers understand how issues are handled here. Based on my experience, customer support was minimal and resistant once a problem came up.

I shop The Music Stop for all my guitar needs. Great guys, great service and a super selection. Ken…read moreand Terry do a fantastic setup on my instruments. Highly recommend this music store.

Great service, wonderful people. This was my first time at Yesterday's Music. I wouldn't go…read moreanywhere else in the future.

We needed a place to rehearse and record some original songs. Ms. Cathy and her husband opened…read moretheir doors to us. The professionalism was excellent. The mom and pop shop feel was definitely evident and appreciated. Thanks Yesterday's Music!

i take drums hear and the owner is nice and everyone will greet you like family…read more keep on rocking highland north school

I really, really wanted to like Highland North. My kids are interested in music and want to learn…read moreto play, and the price was right. I should've just paid attention to the red flags the first time. I emailed Saturday, August 1st inquiring about a trial run for my kiddos. By the 4th, I still had not heard back (which is fine, I know the 1st and 2nd were a weekend), I went ahead and called and left a message. I never did get an email back, but I DID receive a very pleasant phone call Wednesday evening. We scheduled a trial run for Little Rockerz for my youngest and a trial drum lesson for my oldest, for a Thursday at 5PM. The kids were super excited. We show up at around 4:57PM. Parking lot is empty (or there's one car, I cannot recall). Walk in, no one is there, except a kid waiting on a lesson. We sit, and sit, and sit. Not sure how long we waited (it did feel like an eternity, but maybe it was only 5-10 mins), the owner comes in and asks us if he could help us. We explained we had a trial run for both Little Rockerz and a drum lesson. After a brief investigation, neither of my children had actually been scheduled. He was also baffled as to where the receptionist/front desk employee was. A little chuckle, said something to the effect of "no idea where she is" and acted pretty nonchalant about it. He called her, she did not pick up. He called the work cell she has, she also did not pick up. As leadership, I'd be pretty concerned about my employee not showing up for work. Is she okay? Is she safe? ALIVE!? At some point, a drum instructor comes in from a lesson. He is willing to take my oldest for a 30 minute trial drum lesson, which is great...but not for the kid who was also waiting patiently for his lesson. The drum instructor pushed the kid's lesson back 30 minutes so my oldest could have a trial lesson. I'd not have been happy had I been that kid's parent. My husband, my youngest, and I sat in the waiting room. My youngest was pretty disheartened he didn't have a class to go to. Come to find out, the Little Rockers class had been cancelled for that day. In reading some of the reviews online, it seems this happens. While I understand if the instructor is sick or on vacation--sure, why not cancel? But if it's because a couple kids are not going to show up because they're on vacation...wouldn't you still hold class, unless every single student was on vacation? At some point during this time, they finally got a hold of the front receptionist, who I swear either someone said, or I heard through the phone, that she had a (doctor's?) appointment and "I guess I should've let someone know." I cannot remember the details, and maybe I'm misremembering this but...what?! You don't let your boss know you're out? The owner said we'll figure this out, we'll get your trial run, the receptionist would get in touch with us. Which I appreciate, and was still hopeful. The price is right here, it's what we can afford, and I was still trying my best to accept that maybe this was just a one time thing. My son comes out of the trial lesson, drum instructor gives him sheet music to practice at home. This was his first time sitting at a drumset, he has no idea how to read sheet music? We left with reservation, my son with heightened anxiety because he has no idea how to read sheet music. My husband at this point was very dead set on absolutely not returning. He had had enough, and wasn't willing to try again. The above all happened the 13th of August. Two days later, the receptionist calls extremely apologetic about what happened, and that she'd get us in for trial runs. She had no idea we had already had a trial drum lesson for my oldest. She booked my youngest for Little Rockerz for Saturday, August 22nd. We show up that Saturday, and my youngest is the only kid in Little Rockerz. I get it--it's still summer, not many kids will show up. I spoke to the receptionist while my youngest was in class, who said she would contact a drum instructor for my oldest to see if he, too, could give lessons on a Saturday. That way, both of my kids would do Saturday music lessons at the same time and make it easier on us. She said she texted him, and would get in touch with me with information. My youngest said he loved his Little Rockerz class, so I was willing to give this place a chance once we could get a drum lesson planned out for my oldest. It is now August 30th--over a week later--and I have not received any information about drum instructions. Not a text, not a phone call, not even an email. Not even anything to say that Saturdays are unavailable. I was ready to go ahead and book both of my kids at Highland North, praying all the meanwhile that this would be a good fit. The communication at Highland North is inefficient. I'm taking this as the Man Upstairs' way of telling me that this is not the place for us. I so wish we could have gone with Highland North, but it seems so disorganized that I can no longer give it another chance.