I usually have a good experience at this Guitar Center, but today left me in some doubt about their…read moreability to do business fairly. I came in to buy 2 D'Addario Humidipaks Maintain. They had a hard time finding them, but 9 were supposed to be in stock. Finally found 7, of which 5 had severely crushed boxes. Still full price! Should be marked down because of condition. I also wanted one set of NYXL 1046 electric guitar strings. Full price is $12.99 but the web site for Guitar Center listed them as on sale for $9.99. I asked the sales rep behind the check-out if they were on sale. When he said no, I told him the price on the store's web site. He checked it and I was correct. But he had to get the manager to verify and change the price. I told him that the advertised price was what he was obligated to charge. There were no restrictions at all listed. After he stepped away, another rep told me that only the Balanced Tension were on sale, and oops, they are out. He tried selling me up, but they were out of the Balanced Tension too. Finally the first rep came back and said that I was correct and the price for any NYXL strings was $9.99. He insisted on using his phone to ring this up and that was where the problem happened. So after he arrived at the total, I verified the price.."two Humidipaks for $25.99 each and one set of NYXL strings for $9.99?" He confirmed with, "That's right". On the way home I checked my receipt, and I saw that he charged me $11.99 for the strings plus tax. Too little for me to go back and get my money, but enough to really seriously aggravate me. My advice, check your receipt before leaving the store. And for this particular crew in the store today (12/11/2025) , take a class on customer service!!!

I spent several hours in their acoustic guitar room, on several days, before finally choosing my…read morefirst guitar. She's beautiful. The staff here were super patient and taught me how to tune. It's a really relaxed environment. Highly recommended.

Recently purchased a used mandolin online. Couldn't be more pleased. Nice instrument at a…read morecompetitive price with perfect customer service. I'll be back!

I purchased a very nice Gibson Les Paul for my husband through their online shop and had it shipped…read moreall the way from North Carolina to the West Coast. Communication was outstanding, the packaging job was very top notch and professional and he even got a shop t-shirt and I got a thank you card for the purchase, which really impressed me. Everything about this shop represents the utmost in professionalism and going above and beyond. He loves it and I got a GREAT deal. This is how music shops used to do business. These guys are outstanding and I am very impressed.

While they were shortstaffed for a while the past year or so, they are well staffed now and have an…read moreexcellent technician named Mitch. Mitch is very friendly, resourceful and enjoyable to deal with. He installed a pick up and restrung my guitar for me, which all turned out great. I definitely recommend you going to see him if you have a technical issue or question about your guitar.

The people are friendly and helpful. Anytime I ask a question or one of my kids has questions. They…read moreprovide lots of information and hands-on advice. The store is always clean and organized.

Walked in just to check out what they had, walked out with some unique items - nothing expensive,…read moreno new to me instruments, just some unique music related items I've never seen anywhere else. My bride made sure to not let me get too close to the guitars, basses and other stringed instruments for fear that I might actually take one down, play it and decide it needed to come home with me. The gentleman at the cash register was personable, talkative and put us (the customer in the store ready to pay for items) before people calling on the phone. He went so far as to take an item out of a damaged box for us, allowed us to inspect the item and then put it in an undamaged box. If I visit Mt Airy again, I'm sure I'll swing by here just to see what's new.

Not friendly. Only interested in selling some piano made by Wyman. I went in to look at a Mason &…read moreHamlin, but he didn't even want me to play it. I am a professional musician and I will never return to this place. If you want to buy quality pianos then go to Piedmont Music Center in Winston Salem.

This place is awesome! They truly care about the wellbeing of their customers and strive to treat…read morethem with the utmost respect. They have gone out of their way time and time again to meet my needs. Highly recommend!

This is where my parents bought my clarinet when I joined my middle school band class back in 1990…read more& then purchased a violin for my sister (well, a fiddle) & where my sister took lessons for two years while in elementary school. Walking back in this place to purchase a bass & guitar music book for my own daughter all these years later really flooded me with memories!! Evan's Music Ctr is a Randolph County icon!!

My son loves Evans and visits every time we're in town. Very affordable prices and he loves talking…read morewith and learning de the employees.

My son and I came to this store for the first time and we were highly impressed of how helpful and…read moreknowledgeable Mr Jay McCraken was. He was very patient, pleasant and took the time to show and tell us all about guitars. Family owned and operated business, what a great local gem this is! I strongly recommend this place!

Great people, Fantastic selection. Tommy, Matt & Jay are…read moreFabulous. I love coming and playing in the Bluegrass Jams every other week.