I started playing my viola again after 20 years. The bow was in sad shape, so I brought it in for…read morethem to take a look at. They were able to rehair it for me, but it had a hard time keeping the hair. It is the original bow from when my mom initially bought the instrument in the 1960s, and is just plain worn out. My dad came to visit a few years ago and we went in together to purchase a new one. The selection was very good. They allowed me to try them out with my viola, to find the one that sounded the best. There was no pressure, they simply showed us where they were and stepped out of the room. I have been very pleased with the bow ever since. Two years ago, my viola started to crack. Some of the seams were coming apart. I took it in and they looked at it, and determined it was too complex for them to repair. They did, however, give me the contact information for a luthier in Greensboro that was able to complete the repairs. I'm glad they were able to recognize that it was beyond their skill set, rather than attempting a repair and possibly destroying my instrument.

The staff are always knowledgeable, helpful, and friendly. They have handled trumpet repairs and…read morecleanings for me. I have purchased an intermediate and a professional trumpet, as well as mutes and stands there and am quite happy with all. They allowed me to spend enough time with the horns to feel comfortable with my selections. John

The store is closing, but the lessons will continue! This is the sign that someone really loves…read moremusic. Once the retail store closes, you'll have to fight your way in through the Karate studio next door Enter the dragon style to get to the practice studio, but that will only give more motivation. Just kidding about the fighting part, but the people at Jackson really do love music.

Don't do business with them! The lady there sold me a showcase then sold it to someone else.read more

Trey, one of the owners and managers was so helpful. Very knowledgeable and let me decide if and…read morewhat to buy. So pleased we chose Mitchell's and found Trey. Delivery was as and when we needed it and was faultless. Service is second to none. I did my homework on product and price and this was a very fair deal. Wouldn't go back and change a thing. Thanks.

I don't have any nice things to say about Mitchell's Piano Gallery besides the fact that they have…read moreplenty of parking. First off, that "Piano Clearance" sign has been up for months so take its message with a grain of salt. Secondly, the salesman here was dismissive, and had quite the air of pretension in the way he talked to me, which was probably because I am fairly young and did not come wearing a suit. Thirdly, I found his attitude even odder because Mitchell's Piano Gallery is NOT a high-end piano place with their focus being cheap overseas imports like Kawaii, Yamaha, Baldwin and Roland. I would save my time and go to Piedmont Music Center on Broad St who not only sells everything that's sold here (plus high end pianos like Steinways and Bosendorfers), but does so with a friendly attitude.

Very friendly, helpful, and informative. They offer a wide selection, have online options, rental,…read morenew, and used. Lessons, group lessons, and more! Go check them out!

From the owner: Retail chain selling musical instruments, audio gear & accessories, with rental & repair services,…read moreand in-house lessons.

We recently purchased a digital piano from Moore Music, and we were very impressed with their…read moreprofessionalism. The gentleman who helped us did not try to sell us the most expensive instrument or equipment. He listened to what we were looking for, made suggestions, and then he told us which options there were for accessories for the piano we chose. I couldn't be more satisfied with our new piano, and it is so wonderful to be able to practice music at home on a FULL size piano without driving to church, school, or some other location. We definitely plan to go back to Moore Music for all the music and accessories that they offer.

We attend the early childhood music classes hosted at Moore Music! Everyone has been so kind & Andy…read moreis a fantastic teacher. If you're looking for early childhood classes like we were, I'd highly recommend checking their class offerings out!