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    Recommended Reviews - SEPHORA

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    4 years ago

    Decent shopping center. But nasty customer service. The 40ish yo Karen is just a nasty person. Not very customer service oriented.

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    Ask the Community - SEPHORA

    Macy's

    Macy's

    2.4(11 reviews)
    2.1 mi
    $$

    I had to think long and hard, was this a 3 or a 4 star place. So I'll have to explain it…read more This is my go to for clothes. At least the first place I'll look for slacks, a suit or shirts etc. The staff is friendly and will help you find what you need and don't blink an eye if there is a return. finding such a staff member is becoming more and more of a challenge as the place, even on a weekend before the holidays, seems terminally understaffed. It may be smaller than the Macy's at the King of Prussia mall but it is laid out better and it's easier to find things. so why did I settle on 3 stars? Because of corporate choices that weaken the over all store. I'm not sure who the buyers think are coming here but a huge chunk of the men's ware department are slim fit. I ain't slim fit. Nor judging by how those don't seem to move are many of the customers coming in to a place that corporate HQ seems to think is being visiting by size 32 male models. Not only don't I buy this stuff, but it cuts down on what I can buy, because of space taken up by the slim fit, and it's almost a taunt-see what we have? you can't. They've also cut back on colors of casual slacks from the many colors they use to have to just a few, meaning I have less reason to look here and will go elsewhere. places on amazon can get other colors, like down brown, so more and more I'm shopping there . Lastly the kitchenware department seems to have gone all in on Martha Stewart. If you like her you're in hog heaven but i loath her and refuse to buy her stuff meaning, again, i have to look elsewhere for what i use to buy at Macy's. for the stuff i do buy here, it's great, the staff, when i can find them, are great. but more and more it's becoming a case of corporate management not caring what happens there.

    Worst online service. Don't order from this store. I placed an order on 12/31/2023. Still waiting 2…read moreweeks now. No one will tell me where my order is. This is a disgrace.

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    Macy's
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    Ulta Beauty

    Ulta Beauty

    3.1(15 reviews)
    2.3 mi

    This store has gone downhill, FAST. You cannot find any of your favorite products anymore, instead…read morethe staff tries to convince you to replace them with other no-name products. This location has a terrible manager (Dec 2025) who is extremely rude to customers. I mean, EXTREMELY RUDE. If you want to be insulted, and walk out of the store without the products you came in for, go here! I get the impression the staff are overworked; nobody seems happy in here. This location used to be great (two years ago). I would rather drive the 30+ minutes to another location so I can avoid this run-down Ulta managed by an inexperienced and very rude young woman. I'll spend my money elsewhere, THANK YOU. PS - This review does not apply to the salon stylists in the back; have never used their services.

    My daughter uses a specific hair product and purchase one while it was on sale. She still had…read morequite a bit left in the current bottle that she had. When she used the rest of the first bottle, she opened the new one and the pump was broken. No matter how much you push it nothing comes out. This item was $30+ so we brought it back to Ulta for a replacement. The girl at the counter was very condescending and said that since it was purchased more than 60 days ago they won't exchange it. I asked for the manager who was just as rude and refused to exchange the item. I would totally understand if the item was half used, but this was a FULL bottle of expensive hair product. The manager even opened the bottle and tried to pump it and said "yep, it's broken". He could see that it was full but wouldn't do anything. CVS has no issues taking product back, Rite Aid, Sephora, but Ulta won't EXCHANGE an item that was sold to us broken? Because of this I will not give them my business.

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    Ulta Beauty
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    SEPHORA - cosmetics - Updated June 2026

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