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    Septic Blue

    4.0 (1 review)

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    1 year ago

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    Green Septic Service & Solutions

    Green Septic Service & Solutions

    4.2
    (5 reviews)

    Called Green Septic to get a quote on pumping out our septic system after two other septic…read morecompanies we hired to do the job Clearwater and Atlas were no shows. Of course I had to leave a message because no one answers their phone anymore. Well that was two weeks ago and I never received a return phone call, so I guess Green Septic makes so much money that they didn't need to return my phone call and quote me and try and earn my business. SMFH!

    Adrain with Green Septic Services & Solutions has impressed me with his prompt response, attention…read moreto my requested septic inspection, and the professionalism displayed. So beyond impressive!! I am a real estate broker/agent within the Lake Norman area. I contacted Adrian to do a septic inspection for my client in Denver, NC. He answered my call immediately, and had scheduled my inspection to be done within a few days. Adrian was all over this inspection, and so very thorough. I met with Adrian at the property site to identify a few items of interest. He proved to be extremely knowledgable, conscientious, and willing to answer all related questions. He addressed all of my concerns as well as my clients' concerns. Together, we were all extremely satisfied with Adrian's inspection process. Once he had the inspection complete, I/we had a very detailed report within an extremely short time frame. Since meeting Adrian at this inspection and being so impressed with his work ethic, , I highly recommended Adrian, and have done so within our agency as well as to non related agents. Adrain with Green Septic Services and Solutions should be your first point of contact should you ever be in need of this service. Thank you Adrian!! :)

    Septic Blue - Charlotte

    Septic Blue - Charlotte

    1.1
    (20 reviews)

    Very, very frustrating experience with this company. When it…read morecame time to pump out our septic system, we called the company we had been using the past 8 years only to find out they were no longer doing it, so we had to start calling around to find someone else. Wife found this company and they had the best quote so she scheduled service with them and they set an appointment for one week later. Two days before they were to arrive we received a call saying the tech. had an emergency and would not be able to make it. We understand, but is he the only tech. you have? Had to re-schedule and the next available appointment was 3 weeks out. On May 6th we had an arrival window between 11 am and 2 pm. At 1:30 pm we received a call from the company saying that a job had taken longer than expected, but they were still coming, but it would be closer to 5 pm. At 4:30 pm we received a phone call from the company that yet again that they would not be coming out that day. My wife lost it and let them know in no uncertain terms she was not happy with this and of course we got we're sorry, blah, blah blah. We were re-scheduled once again was told we were a priority but even being a "priority" the next appointment was still another week out. Finally on May 12th, five weeks after our initial phone call, the techs. finally showed up for service. The techs. Bret and Willie saved this company from a one star review. There very personable and professional. Bret even noticed that the pipe and filter from the tank to the drain field needed to be replaced, something that other techs. had not mentioned in the past. While it cost us up front it will save us big bucks in the future by having this pipe and filter replaced when we did. Overall we were pleased with the techs, not so much with the company itself. But since they had the best price on septic system pumping that included digging up the ground to uncover the access ports, which was an extra fee with everyone else we called, and the techs were great, we will probably use them next time and just hope scheduling service is not as bad as it was this time.

    my Elderly parents called them to come out and pump their septic. What was supposed to be only $250…read moreturned into just under $5k of money they don't have, as they live below Poverty level. They were charged $40 for an additional hose to hook up to their personal hose. The tank was 1,000 gallons which the pumped but charged them an overflow fee of $135. They told them that there were issues with the way the tank was installed 5yrs ago, and that they will need a new leech field. They claimed t have put a camera in the pipes, but my stepdad saw no camera, nor did he here any motor from the truck conducting the hydro jetting they charged just under $900 for. The tank is only 5yrs old, and they claimed there were issues. I only wish I was there at the time because they took total advantage of my parents. Being in their 70's it's easy for companies to do this. They required the $5k upfront and never gave them a copy or receipt or invoice until hours later when they emailed it, and that is when we discovered charges that didn't make sense. The money they used was pretty much all they had in their savings for emergencies. I called the town and spoke to the inspector and was told that it sounded like to her that my parents were taken. that if there was no back up into the home, or the leech field, and no other issues, then they don't know why they would have charged what they did and then to tell them it's $42k for a new leech field. The town was shocked to hear all that was done, and the cost they charged them. There is supposed to be a $50 coupon, and they wouldn't give that at the time of work, and they still haven't even received that. PLEASE watch out for this company, nad if you have elderly parents, please try to be there to oversee. I wish I was able to have been there because this is sickening the amount of money they charged, and the things they charged for. Yes, they signed the tablet for the work but was not explained until after what was going to be done. And not being able to see costs in hand is unprofessional. Customers should have it handed to them and not feel pushed into spending money they don't have, to find out they didn't need to. The most decent thing this company can do is refund my parents at least half of what they charged. They didn't even cover everything back up, they claimed the town needed to come out. But after I called the town and explained everything, they said they should have never left it open unless there were major issues and visual issues of sewage backup. I would not recommend this company at all, and if they want this review and any other posts about this to be removed they need to make good and do an immediate refund. But I doubt they will, because they got their money from elderly people that didn't know much about what was going on, so they saw an opportunity and took it.

    Septic Blue - septicservices - Updated July 2026

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