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    Greenway Waste Solutions

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    4 years ago

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    4 years ago

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    8 years ago

    I used them to pump my septic tank. Very professional service and on time. Would highly recommend!

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    Septic Blue - Charlotte - Finished product

    Septic Blue - Charlotte

    (21 reviews)

    Very, very frustrating experience with this company. When it…read morecame time to pump out our septic system, we called the company we had been using the past 8 years only to find out they were no longer doing it, so we had to start calling around to find someone else. Wife found this company and they had the best quote so she scheduled service with them and they set an appointment for one week later. Two days before they were to arrive we received a call saying the tech. had an emergency and would not be able to make it. We understand, but is he the only tech. you have? Had to re-schedule and the next available appointment was 3 weeks out. On May 6th we had an arrival window between 11 am and 2 pm. At 1:30 pm we received a call from the company saying that a job had taken longer than expected, but they were still coming, but it would be closer to 5 pm. At 4:30 pm we received a phone call from the company that yet again that they would not be coming out that day. My wife lost it and let them know in no uncertain terms she was not happy with this and of course we got we're sorry, blah, blah blah. We were re-scheduled once again was told we were a priority but even being a "priority" the next appointment was still another week out. Finally on May 12th, five weeks after our initial phone call, the techs. finally showed up for service. The techs. Bret and Willie saved this company from a one star review. There very personable and professional. Bret even noticed that the pipe and filter from the tank to the drain field needed to be replaced, something that other techs. had not mentioned in the past. While it cost us up front it will save us big bucks in the future by having this pipe and filter replaced when we did. Overall we were pleased with the techs, not so much with the company itself. But since they had the best price on septic system pumping that included digging up the ground to uncover the access ports, which was an extra fee with everyone else we called, and the techs were great, we will probably use them next time and just hope scheduling service is not as bad as it was this time.

    ***BUYER BEWARE*** Horrible customer service with Kaya. Will…read morenot even let you speak with a manager or supervisor. Definitely looking for the up sale and add-ons. If you need septic tank pumped out without add-ons, special requirements, or hidden policies go anywhere else.

    Green Septic Service & Solutions - Septic Tank Inspection

    Green Septic Service & Solutions

    (5 reviews)

    Called Green Septic to get a quote on pumping out our septic system after two other septic…read morecompanies we hired to do the job Clearwater and Atlas were no shows. Of course I had to leave a message because no one answers their phone anymore. Well that was two weeks ago and I never received a return phone call, so I guess Green Septic makes so much money that they didn't need to return my phone call and quote me and try and earn my business. SMFH!

    Adrain with Green Septic Services & Solutions has impressed me with his prompt response, attention…read moreto my requested septic inspection, and the professionalism displayed. So beyond impressive!! I am a real estate broker/agent within the Lake Norman area. I contacted Adrian to do a septic inspection for my client in Denver, NC. He answered my call immediately, and had scheduled my inspection to be done within a few days. Adrian was all over this inspection, and so very thorough. I met with Adrian at the property site to identify a few items of interest. He proved to be extremely knowledgable, conscientious, and willing to answer all related questions. He addressed all of my concerns as well as my clients' concerns. Together, we were all extremely satisfied with Adrian's inspection process. Once he had the inspection complete, I/we had a very detailed report within an extremely short time frame. Since meeting Adrian at this inspection and being so impressed with his work ethic, , I highly recommended Adrian, and have done so within our agency as well as to non related agents. Adrain with Green Septic Services and Solutions should be your first point of contact should you ever be in need of this service. Thank you Adrian!! :)

    Clearwater Septic and Pumping - Installing septic system

    Clearwater Septic and Pumping

    (2 reviews)

    I WILL NEVER USE CLEARWATER SEPTIC AGAIN NOR DO I RECOMMEND THEM!!!…read moreI just don't understand companies anymore. We used Clearwater the last time we had to have our septic system pumped so when it came time to do it again I called and set up an appointment. Just 1 hour before the appointment the owner texted and said his truck had broken down and he was not going to be able make it. I texted him back and ask him when he was coming to do the job and he never responded back and that has been 10 days ago now. You own a septic system company and you only have the one truck that can do the pumping?? So when it's out of service do you do to other customers what you did to me and just say you're not coming to do the job then quit responding?? How companies stay in business treating customers like this I will never understand. That kind of sorry assed customer service only makes people angry and causes them to find a septic company that will show up and do the job as I did (Rays Well And Septic) and causes your company to lose money which you don't seem to care about or if you did you would not treat customers this way.

    We needed an old septic tank pumped so we could abandon it. We called several companies to get…read morequotes and Clearwater was the best price. When the technician came out he told me that there wasn't much in the tank and it really didn't need to be pumped. I really appreciated his honesty that saved us the fee. We would definitely use them again! Even when the scheduling got a bit messy, they offer a solution to make it right. Excellent customer service!!

    Greenway Waste Solutions - septicservices - Updated September 2026

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