I need to report an extremely disturbing experience at a Nordstrom Rack store during a recent visit…read morewith my husband. We were shopping for outfits for our son's graduation, which should have been a positive and memorable occasion. Instead, I was subjected to unprofessional, confrontational, and ultimately abusive behavior by a fitting room associate. Upon approaching the fitting room, I followed the associate's directions regarding where to place my cart, although her instructions were inconsistent and unclear. Inside the dressing room, I found a shirt that had been left behind by a previous customer. After trying on approximately seven items, I returned them to hangers and exited the fitting room. At that point, the associate demanded that I remove and hang the shirt that I had not brought into the dressing room. I explained that it was not mine. She became visibly frustrated, entered the room herself, and then shifted her focus to insisting that I return all of my items to the exact locations on the sales floor where I had found them. I placed the clothing neatly on the rack provided near the fitting room, which is standard practice in most retail stores. I declined to return the items to the sales floor, as that is typically handled by store staff to ensure proper organization. The situation escalated significantly when the associate followed me out of the fitting area and toward the front of the store, continuing to confront me. She then called me a "horrible human being" and used an additional demeaning term toward me. Racially motivated ! Being followed and verbally insulted while exiting the store was both shocking and unacceptable. I think she forgot what her job actually was and that was too curate the clothing, and to rehang them up she had the nerve to continue following me and would have exited the store to follow me. Had someone else stopped her I am a 50-year-old customer who has shopped in retail stores my entire life, and I have never experienced anything remotely like this. This interaction was not only unprofessional but crossed the line into harassment. this incident be investigated thoroughly. No customer should be treated in this manner under any circumstances. I would also appreciate a response outlining what steps will be taken to address this situation and ensure it does not happen to others. Huge thumbs down to this store and this horrible little twit

Whew weeee!! This…read morelocation was something to talk about. I have been dying to get in this place for years but always on a tight schedule to get elsewhere. This was a Lion and Tigers and Bears OH MY situation! It's quite crowded in here. Not cluttered but crowded. They have soooo much stuff and it's all in order. This place could be 2-3 floors easy!! I saw all of my fav brands at great prices. They have a huge selection of high-end wear for a great price. They have a huge selection of summer, spring and winter wear. The cosmetics and body care... chef's kiss!! They have everything in every color/ scent/ size!! Cool accessories, luggage galore, etc. I did not take a gander at the shoes as I had a show nearby to attend. I bought 2 gorge blouses and a short sleeve loose fitting denim blue top. I will revisit very soon for some more shopping greatness.

Amano is the best! I don't love shopping but the staff at…read moreAmano are always SO nice. My favorite Dasko shoes are from Amano. I bought 3 pairs of linen pants for this summer. Tops are SO hard for me to find for some reason, I bought 3 that I really like. I'm really so happy and grateful to have a few things I'll feel good in when I go visit friends this summer. Plus their earrings! So cute! Highly recommend!

The salespeople are so helpful. I am always pleasantly surprised by how nice my clothes look since…read moreI have been shopping at Amano!

People use the word "hidden gem" all too often. However in the case of Willow, an unexpected…read moreboutique in Petworth on a street more known for restaurants and bars (Petworth citizen and Domku) this word is absolutely fitting. This store has been open for more than a year and I can't believe me and my credit card haven't found this place earlier.This store is the cutest boutique I have been to in DC! Whether you're looking for a gift for a young women in your life, or looking to expand your wardrobe, a trip to Petworth will definitely pay off!! If you like brands like YA and Tulle, this is the place to go. There are no shortages of cute dresses and tops, with affordable prices (it's also the least expensive boutique I have been to). They also have one rack of vintage clothing, that's all in good shape and look repurposed. I tend to not wear vintage clothes, not cause I am a snob, only because people from the past were really really thin and my modern day thighs won't fit a thing here, but if you're lucky and thin, don't pass this rack by. I nearly dragged in half a rack of clothing into the dressing room with me, and thanks to Lia who reminded me of exactly how many striped dresses I own I walked away with only a cute peplum top for $26( https://www.facebook.com/photo.php?fbid=529507513830592&set=a.150739758374038.31207.127311010716913&type=1&theater) which looks like nothing I own and perfect for going out. Lia however did not remind me of my polka dot addiction, and I also walked away with a set of four tiny vintage cute ceramic bowls in red and white polka dot pattern. I know this is a clothing boutique mainly, but definitely if you find yourself in here do not overlook the vintage homewares. Cute plate sets (4 for $19), ring holders and ceramic casserole dishes are everywhere. It's like cute Anthropologie stuff without the inflated nonsense prices. The owner who was completely delightful invited us back for a 30% off event party, which is timed perfectly with my next payday. Coincidence? I think not.

Willow is a SUPER cute women's clothing and accessory boutique in Petworth. Check back frequently…read morefor items on sale (I've got my eye on a few summer dresses). It's also one of my go-to places for cute and unique cards and gifts (jewelry and a few household goods like DC themed glassware!). Have a friend expecting a baby? Pick up a DC flag onesie. This is a wonderful part of the Upshur retail area and definitely worth a trip if you don't live in Petworth. (The owner, Julie, also owns the delectable Lulabelle's Sweet Shop on the block!)

outstanding customer service, carefully explaining the store's policies. His communication skills…read morewere top-notch, and he showcased a keen eye for fashion and quality products. Upstairs, the men's clothing section featured a diverse range of ethnic and cultural styles.

Cute shop. My daughter loved the inventory and prices. I am recently retired and sold some high…read moreend men's wear. I Was glad to see these items go to other consumers who appreciate top notch fabrics, design, construction and timeless classics. The owner is very cool And down to earth. He seems to Keep a sharp eye on trends and his Customers tastes so his Inventory is Always turning. Worth checking out.

This boutique is lovely! Walked out of European Wax after an appointment and stumbled upon this…read moreplace. Lovely Turkish pieces and lots of jewelry that you can tell is great quality and very affordable! Bought some sunglasses and some hoops, but will definitely be back for more.

So refreshing to find a stylish selection of women's clothing, shoes, jewelry and accessories in…read moreNorth Dupont Circle -- not to mention their beautiful home decor. And the owners could not be more lovely. Can't wait to see their new seasonal arrivals. And, they always have amazing sales!

Excellent customer service. High quality products! Worth the price!read more

Two stars for the actual store - it's clean and looks good and the clothing selection is great…read more The staff said hello and then just watched me browse. A smile is the easiest way to welcome someone but maybe isn't in their training. They also didn't acknowledge my boyfriend, who was obviously just there to be with me. I saw there were seats in the back with some reading material but they didn't mention anything to him. After we left, we both couldn't get over how unfriendly the staff were. They weren't rude, they were actively not friendly. Who's this boutique for? Your one friend in the world who has an unlimited bank account? I wanted to buy one of their running shirts but it felt like buying something here was to buy bad karma. I'll try their other location sometime but I have low expectations after coming here.

If you want overpriced, low quality, faux-vintage home goods sold to you by arrogant, rude and…read moreunpleasant people - this is your spot! They occasionally have some great unique pieces, but that is becoming increasingly rare. It seems to have morphed more into a confusing assortment of newer Ikea-level furniture presented as vintage, gift soaps & candles and random clothing. But what really makes this place special are the people - the staff / owners here seem to actively dislike their customers lol! I lived around the corner for 6 years and used to drop in regularly. They revolve between completely ignoring you while laughing to each other, outright hostility, and aggressive indifference (ask a question - they shrug while walking away lol). To make it all just a little more uncomfortable, it seems like half of what they have on the floor is "unavailable". No signs, no explanation, just when you say you would like to buy it they say it's "unavailable" and walk away lol. I don't know who this place is supposed to appeal to, it seems like they are going for tourists, and maybe young people who just moved here and don't know any better. Hopefully this space will turn over into something that better serves the community.

Beautiful and inspiring selection of clothing. The vintage furniture and art is amazing too. I…read morebought a hand made table for $600. And I bought 6 chairs for $400. Also the loveliest employees. Not sure why some reviewers said the employees were rude(He made st have had a bad day.) I will never understand why people are such d-bags.

I've been to this madewell several times and each experience has been terrific. The employees are…read morefriendly, helpful, and very knowledgeable about their inventory. The right jeans can be tough to find but Terrance and the other employees made it much easier. The vibe here is great and even the security guard was nice! I'll definitely be back, thanks Terrance and team!

I love Madewell and so happy to be so close to a pretty big location. Parking is pretty easy to…read morefind right in the neighborhoods off of 14th street and typically you can stay parked there for 2 hours free before you'll need to move. This location is bright and aesthetically just makes you want to shop till you drop and spend all of your money lol. The mannequins were dressed well and the staff was helpful and knowledgable. I'll be here often for sure, especially since their sale section is pretty large. Fun fact: If you bring in an old pair of denim, they'll recycle it and use the denim for insulation in a home AND YOU'LL GET $20 off a new pair of jeans. A win-win!

Limited items. Bad customer service. Lack of knowledge…read moreabout the clothes and items they have in the store

They moved this store from across the street. 2 stories, no elevator to the basement floor (Men's).read more

Just had a great little shopping moment at Ella-Rue, a consignment boutique in DC that's definitely…read moreworth knowing about if you're into designer pieces without the full-price guilt trip. The edit is solid -- everything from Hermes (yes, I spotted a pair of immaculate riding boots, sadly not my size) to The Row, Prada, Chanel... even some more accessible gems from brands like Mansur Gavriel. I lucked out and found a pair of Prada Monolith loafers that are still available in-store at full price -- except mine were half the cost and looked like they'd maybe been worn once. Maybe. Such a good score, plus I got to support a small business, which always feels better than buying direct from some corporate mega-retailer. And shout out to Julia, who works there -- she was fantastic. Super helpful, super knowledgeable, and when the right shoe went missing (yes, really), she helped me tear the place apart to find it. I had almost given up, but then I spotted a Prada box... and there it was. Victory. All in all: great range, well-curated, and the kind of place where you just might walk out with a designer piece you didn't even know you needed. Definitely one to add to your DC shopping circuit.

This review is way overdue, but I cannot recommend Ella Rue enough. Back in early April I had an…read moreupcoming wedding and nothing to wear for it, and stopped in with my husband. Not only was the staff lovely and welcoming - the glass of wine offered was such a nice touch - they were incredibly helpful as well in finding me a gorgeous red Armani dress at a fantastic price. It only gets better! One of the employees (Krista) noticed that there was a small fix that needed to be done on the shoulder. Before I could even blink she had a seamstress in from a local shop, who came and got the dress to repair on their dime. I honestly didn't notice the issue until Krista pointed it out, she's got an eagle eye. Krista was amazing at coordinating the dress pickup a few days later. I couldn't get out of calls from work so she got the dress delivered to me! I cannot get over how amazing they are, and will ALWAYS recommend Ella Rue. Consider me a customer for life!