There is no legitimate reason why this place doesn't have five stars as an average review. They are…read morethe most transparent medspa I've ever been to (prices mentioned up front, science/procedures thoroughly explained, recommended & individualized treatments). Oksana is super kind and explains everything. The front desk is always always cheerful and welcoming. Highly recommend especially because of the sheer variety of services they offer! There is no legitimate reason why this place doesn't have five stars as an average review. They are the most transparent medspa I've ever been to (prices mentioned up front, science/procedures thoroughly explained, recommended & individualized treatments). Oksana is super kind and explains everything. The front desk is always always cheerful and welcoming. Highly recommend especially because of the sheer variety of services they offer!

I had a very disappointing and misleading experience at Arviv. I was sold a "full face" Ultherapy…read moretreatment at 50% off, which sounded like a great deal. However, what I received was far from what was promised. When I arrived, I had just come from the gym, and no one even offered me water. I asked for a coffee, and it was never brought. I was left waiting for the PA ( Tyana), and when she finally arrived, I honestly felt like I had more knowledge about the treatment than she did. No one offered me a robe or a chance to change out of my sweaty clothes. I was placed on a bed for about two hours without even a pillow under my knees, and now I'm dealing with back pain because of it. The most upsetting part is that I ended up paying for a full-face Ultherapy treatment, but they only worked on my jawline and slightly touched my eyebrows. That is NOT a full-face treatment. When I called to complain, the manager, Margarita, insisted they were completely right and claimed that what I received was "full face." After speaking with my plastic surgeon, I confirmed that a true full-face Ultherapy treatment should include cheeks, forehead, jawline, and chin. What makes this even worse is the inconsistency. First, they strongly insisted that I pay for and receive a full-face treatment. I even sent photos showing that they were wrong. Then, in an email, they suddenly stated they would refund me $180 because I only received a lower face treatment. Now I am even more confused, so which is it? Is it really acceptable to charge $1,470 for just a jawline treatment? This contradiction only confirms that they misrepresented the service from the beginning. Overall, this place is extremely unprofessional, not only in the service itself but in how they handle a dissatisfied client. I felt deceived, dismissed, and poorly treated. I would not recommend this place to anyone considering Ultherapy. Be very careful with their promotions; they are misleading and not trustworthy.

Excellent service from the time I called to make an appt to leaving. The staff were welcoming and…read morefriendly. The energy in the space was inviting and serene. Valeriya and I engaged in organic conversation during my facial and it was a great experience. I did the Hydrafacial and I'll definitely be going back. Aside from the actual product, the overall experience was wonderful and I left feeling uplifted and rejuvenated. Highly recommend for those looking for a nice self care day. Lastly, the membership prices are fair and comparable to others and I'll likely be enrolling soon. Thanks everyone!

Absolutely amazing facial with Michelle! She is so talented, gentle, and caring. My skin felt…read moreincredible afterward, and I left feeling completely relaxed and glowing. One of the best facials I've ever had! Highly recommend her!

BBL & MOXI combo with Faith! I am so grateful, Faith has transformed my skin. Before my skin was…read moreRed and dull. Now my skin is fresh, glowing and redness is gone, hyperpigmentation gone. I am so happy with my results. Thank you Faith!

The staff was wonderful and enjoy the great customer service at the purepower event. It was a great…read moreexperience and I will be going back for other services.

I came to Avalon Medical Spa for a touch up for quick laser hair removal a couple of months ago. I…read morewas so impressed with their customer service that I decided to also try them out for lip fillers since my other Doctor wasn't in Miami for the summer. My lips look so natural that no one could even guess that I've had them done! They had special where I also got a free photofacial. I never heard of it before and was a little scared getting laser treatments on my face. They did a little test spot first and it's pretty much a bright burst of light with a little zap. Honestly, laser hair removal hurts much more. I didn't see much improvement in my skin at first but hey, it was a freebie so I wasn't gonna complain. However, just this morning, when applying my make up I took a closer look at my skin and noticed such a difference. The size of my pores is much smaller, My skin isn't as oily as it used to be and the color of my skin has evened out. I am totally hooked now!

I chose to go to Avalon Medical Spa for laser hair removal based on the amazing reviews on Yelp. My…read morefirst few visits were great, and Julia was super sweet. However, she has seemingly vanished and I cannot reach anyone to schedule an appointment despite multiple phone calls, voicemails, and texts. I paid $1200 for 6 treatments of my underarms and bikini area, and started to have trouble scheduling appointments after my second visit. Now I have been unable to reach her for several months. It's unclear whether the business is still operating, as I never saw anyone other than Julia in the office, but I am fairly sure I will never be getting the remaining 2 treatments that I paid for.

If I could, I'd get a massage from Chacha every day. Not only she's a great person, but she's also…read morean amazing massage therapist. I've had great experiences with her both during and after my pregnancy. Her prenatal massage was fantastic and I can't recommend her enough.

My husband booked me a treatment at the spa for a surprise. After reading some of the reviews, I…read morewas concerned about the practitioners. However, I was so lucky to have cha-cha and had one of the best massages I could have ever hoped for. She was so attuned and absolutely phenomenal, she was great at adjusting pressure when necessary and somehow I was able to know exactly what my body needed. She truly has magic hands. Cha-cha was definitely a five star masseuse. I took one star away because of the spa facilities, they are kept very clean, however, separation between rooms is very thin, and you constantly hear, squeaking and banging, which is not very relaxing. Also at the table where they offer fresh fruit, they had a pile of apples. It would be nice to have a platter with refreshed sliced fruit or at least some variety. Also, the initial locker I was given did not work so I had to spend time speaking with someone to be changed to one that's did.

I've been going to this spa for manny years. I've had massages, facials and body treatments, and…read morethey have all been wonderful! I highly recommend the spa and specially Reina. The place is very clean and cozy.

Wonderful deep massage by Angela. Really well done and exactly what I needed. She adjusted to what…read moreI needed. Highly recommend. I will be back!

Easily a 5/5! From the warm welcome to the great treatment and the goodbye, it was a great…read moreexperience! I booed this spa via resort pass and it was an incredible deal! 60 minute aromatherapy massage, beach chair with umbrella and valet included for $265 was really a great deal! If I went directly through the spa reservation, that treatment alone would have been $260. Lyly, was the young lady who confirmed my appointment and she was also the same personnel at the front desk upon my arrival. She was extremely warm and welcoming. She then led me to Brianna, who worked the spa area and she was incredible! These two girls were a 20/10 with the exceptional service and hospitality in which they provided. The treats and teas were an added touch to the experience. My spa specialist, Marli was nice also and I did fall asleep during the treatment so she nailed it. The beach was PACKED but it was nice with excellent staff and delicious food options. Valet was efficient and friendly. Thank God it was complimentary or that would have been $50 out of pocket. Yikes! Great experience and beautiful Easter Day at the spa and beach. Check them out and enjoy!

@annainthe305 I came here for the Miami Spa Month deal. It is definitely the best deal I could…read morefind. The spa itself is gorgeous, putting me in a peaceful mindset as soon as I stepped in. The attendant in the woman's locker room was a sweetheart. She made sure I had everything I needed and brewed me some hot tea after my massage. I had the hot stone massage. My masseuse, Pedro, was fantastic. I felt completely rejuvenated when it was done. The deal also included beach chairs. So afterward, I had some time to relax on the beach. It was an absolutely perfect daycation.

Great medium pressure massage. 69 minutes was too short will try 90 min next time. No spa or sauna…read morejust a massage/yoga Pilates studio.

I have been coming to Tuya Spa for over 3 years. I will never go to any other place. I highly…read morerecommend both Tuyana and Alejandra. My skin has never looked any better. I am constantly complimented on how beautiful and young my skin looks. What I really love is that the services entail attention to detail. You never feel rushed. Both Tuyana and Alejandra take the time to know your skin and give you a service/facial tailored to your skin type and whatever your skin is going through at that time of the month. I am always looking forward to my peaceful and relaxing facial appointment. I HIGHLY recommend Tuya Spa. Only Covid-19 and work trips have had me rescheduling my appointments, otherwise I never miss my appointments. Thank you for treating me like family.