My father had a traumatic injury and could not return home. We felt lost and alone and helpless in…read morewhere he would go. Jackie and Raissa knew EXACTLY what he needed. Their expertise in the industry shined as they only showed us places that could meet his care needs (which were complicated). They helped us not only navigate the process of finding a place for him but also helped with navigating the hospital system. They have strong knowledge of the owners of the facilities and found the right fit for my Dad so he could have a good quality of life. They truly cared a lot about helping him find the right fit. I HIGHLY recommend Family Values to entrust that your loved one finds the right place for their care.

I was pleasantly surprised with the help of Raisa and her team. My aunt needed help transitioning…read morefrom Sacramento to her hometown of Vancouver. Family Values came recommended from a friend in Washington. Raisa was very accommodating with providing video conferences and scheduling virtual tours. We needed to find a Senior assisted living home for my aunt that allowed her to have some freedom with the extra care and attention she needed. Once we came up to move my aunt in Raisa helped with the entire process. From recommending movers and hotels for us to stay nearby while in town. She even checked in on my aunt once we flew back home which made me feel at ease knowing she had someone in town to check on her. Thank you for helping with the move and transition!

This particular branch of Commforcare tarnishes the entire commforcare company name. The staff here…read morestruggles and often fails to operate with the bare minimum of professionalism. There is no one in the state of Washington employed in the HR department. Instead HR is supposed to be handled by the owners Daughter who lives in Massachusetts. Unfortunately, when I tried to submit a simple grievance about poor communication things immediately became far from professional. In two days time I received a seven paragraph barely related rant from Darcie's mother (no communication from the supposed head of HR mind you) and my hours were changed over night from 24 the next week to zero. When I insinuated that it seemed like my hours were cut in retaliation to my complaint (which isn't legal), they immediately added two of my shifts back, which only makes me more confident that this was done purposely. Darcie reached out but refused to meet with me herself via phone and asked me instead to meet with her Dad. Why wasn't HR handling this HR issue? Why was I being placed in an exceedingly uncomfortable position when I simply pointed out that management continuously provided employees with completely separate procedural instructions? At this point the head of HR had failed twice to solve an exceedingly simple issue, then she made no effort to arrange this meeting or the phone meeting I had requested. At this point the work environment had become at best uncomfortable and at worst actively hostile. Some of HRs most basic functions are to handle employee grievances, and to address communication issues. Unfortunately this company has no functional HR department, simply a figure head in a different state and time zone who can't be bothered to perform even the most basic functions such as following up with employee grievances and scheduling meetings. This paired with requests not to inform clients on our familiarity with their equipment was more than unsettling. On top of that I arrived twice to clients that had never been informed I was scheduled to arrive. In my time here, four separate clients and families complained about the poor communication from the office and the unpredictable and sometimes unreliable last minute schedules. I watched five members of the staff decide to leave this company in the less than six months I spent here, and I made at least six, as yet another testament to the blatant disfunction in the management here. As someone who was previously employed by this company, I urge you to take your business elsewhere. Attached is a text message asking NOT to inform the client that the caregiver is unfamiliar with the clients Hoyer lift; something I see as potentially very dangerous and as a shinning example of this companies shady ethical standards. I have a breadth of physical evidence to substantiate each claim I have made in this review, and only hope that it forces this company to hold themselves to a higher ethical standard in the future.

ComForcare has been the key anchor of my parents' transition from tottering independence to safe,…read morewell supported assisted living. Over most of the last two years we have retained a morning and evening caregiver to support hygiene and dressing/undressing and attendance at assisted living activities and meals. Our caregivers have been skilled and kind...a combination that is hard to find and retain over many months. In addition, Randy and Debi Kyle have been so helpful in offering perspective and advice as we dealt with increased frailty, dementia and family questions. They have made all the difference as we navigated the continually changing landscape of services and personal changes as my parents are aging. As our family life changes, we may well need their services again and it will be so good to know that their help is available.

I have been living in my newly build Adair home for about 6 years. The building process was…read morehorrible, for one my shower and bath were left outside for the winter during the move and this ruined the bottom of both. They sent out a gentleman who puttied the bottoms. this has been impossible to keep clean as well as not nice to sit on in the tub. I have also replaced the hard floor and carpeting both were said to be warranted for several years, the builder said it was a manufactured issue, the manufacturer said it was an installation issue. which left me paying for new flooring within 4 years as the carpet was coming apart at the seams. the kitchen cupboard are falling apart as well. Would recommend anyone thinking of building to go a different route. NOT worth it!!!

Enjoy working with team @ Adair, good as it gets!read more

As many people will appreciate, finding a home for your loved one is a very stressful process and…read morenot easy. We as families need facilities to be as helpful and communicate as well as possible. I have screen shot text between myself and Madonna below that are very much, VERY POOR business and careless. My journey with this home and Madonna... Originally met with Madonna and I was excited to get the process rolling for my loved one who is diagnosed with ALS. Her facility is very peaceful outside. Due to Covid we were unable to go inside. I explained to her that he had Medicaid during the visit and she told me that it may be more difficult getting him in due to what the home charges and what the daily rate Medicaid will pay. Fast forward I push hard for Medicaid to do as much as they can to get my loved one into this home. They express that Madonna will need to submit certain paperwork to explain why the daily rate would need to be more than what they are offering. July 2nd Madonna agrees to come out and meet my loved one to assess his needs. July 7th I receive a text from her changing the meeting time from 10 to 9:30. July 8th DAY OF THE MEETING! 45 min prior to her having to be here, this is the text I received

Very knowledgeable and caring. Great reputation in the community and the owner is definitely…read morerunning a small business.

Great local senior placement agency. Full free service with free moving assistance. With over 350…read moreadult family homes in the Vancouver area Alternative Options will narrow that search to the best matched community. Very knowledgeable in the long term care industry. If your loved one can no longer safely live on their own call Alternative Options ASAP!!

From the owner: We provide placement services for elderly no longer safe at home…read more Opening Doors to Loving Care. We are the Beginning and the End of Your Search for Quality Long-Term Care. We are a local, Vancouver area placement service. We are not a franchise or a national chain. We have well over 30 years' experience in the Long-Term Care industry and know all the key players necessary to facilitate a smooth transition to the appropriate care facility.

In 2017 my wife and I found a builder to construct our retirement dream home. At the time we lived…read moreon the East coast, so we'd be doing a remote build. Our plan was to do this in two phases - Build my shop with an ADU now so we'd have a place to stay when we visited and that we'd live in later while our house was being built. Second, after we both retied and sold our Maryland home, we build our dream home. We worked with this first builder for nearly a year before parting ways over significant cost overruns on the shop/ADU - something we hadn't even started to build. While we lost time, and a good chunk of money on architectural work this turned out to be a blessing in disguise. Enter Evergreen Homes NW. After a few more months of research, we found Evergreen Homes. Before we even contacted them, we tracked down people who they've built for and met them to get honest feedback. We liked what we heard and reached out to Chis Sundstrom on Memorial Day 2018 to leave a message, not expecting a response that day. We were wrong. Chris called us back within the hour and spent a good amount of time getting to know us. A few weeks later we flew out to meet him and get the ball rolling. Chris met us on our property and was happy to build what we'd originally planned but offered a few alternatives that would save us money. After a lot of discussion on what we wanted, he sketched out a house with an attached shop on a yellow pad while sitting with us on a log on our property. He incorporated everything we wanted and quite a few things we had not even thought about. Chris encouraged us to skip the two phases we initially planned and do this once - just build the house now and you won't need the ADU, and you'll save a lot of money! We honestly hadn't thought of this as we had cash on hand for the shop/ADU but wouldn't have the money for the house until we sold our home in Maryland, which we wouldn't do until 2020. Chris worked with us and found a way to make it happen! The plan that started on a yellow pad was developed over the coming months by his daughter Tama. There were dozens of iterations before we got exactly what we wanted. We were living in Maryland throughout the entire design and build process, yet Chris, Sterling, Linda, Tama, and Lisa made it feel like we were just down the street. Through their outstanding communication, doing a long-distance build was not an issue. Sterling Sobszak was our construction foreman and was wonderful in managing the team of craftsman who built our home. He spent a good amount of time with us during an early visit to understand what was important to us. Sterling called me often with updates, or to discuss challenges, or to offer enhancements that I might be interested in. During each interaction it was clear that he really did have our best interests at heart. He then went out of his way to ensure every detail we wanted was simply perfect. Most homeowners probably don't give a second thought to the work done by the framers as their work gets covered up. During a visit, I inspected their work with a framing square, level, and tape measure - we were blown away with the accuracy of their work - floors that are truly level, plumb walls, and square corners! The finish work is equally impressive. We have natural wood doors, windows, and mill-work so you cannot mask mistakes with caulk. From excavation to final finish - everything is amazing, and we greatly appreciate the hard work all the trades put into building our dream home. You can tell they care! We have been in our home now for four and a half years and we still love it. It occurred to me the other day that we haven't had any real issues with our home. In talking with neighbors who used different builders, they've made multiple callbacks for a variety of issues - some very serious. We've only had one, and it cropped up our second year in the house. The cedar that was used to clad our porch columns developed streaks from the nails used to attach it. When I contacted Evergreen, Sterling came out and saw what was wrong. The contractor who did the work mistakenly used the wrong nails - interior vs. stainless steel. Evergreen promptly replaced all the cedar and ensured it was attached with the correct fasteners. This was no small job, but they took responsibility for the mistake and made it right. I'm sure they could have given me the run-around, but Evergreen took ownership for the mistake. There was no hassle, no debate, they just resolved the issue. Thank you, Evergreen Homes NW, for crafting our dream home! We have a beautiful custom home that meets our needs and lifestyle perfectly. We wanted a builder who really delivered outstanding design, quality, craftsmanship, attention to detail, and value. Evergreen has exceeded our expectations on each of our five criteria. The quality of the materials that went into our home matches the quality of the work.

Loving our Evergreen Homes NW HOME!…read more We have been in our home for over 4 years now and are so thankful that we found the perfect lot, great view and Quality Builder that we were looking for. From the design process, material selection and building of the home, Evergreen staff was a joy to work with. Nick was our project manager and was always available and responsive to our questions and needs. We moved in just before the Covid issues shut down the building process. Having our new home during these trying times has made our life so enjoyable. We would highly recommend Evergreen Homes NW to anyone looking at building a home in the future.

My father hurt himself and was in a skilled nursing rehab. I asked several home health companies…read moreto come and evaluate him for extra care, but only one showed up. Home Instead! Everyone I've talked with at Home Instead has been pleasant and professional, and I believe their caretakers really helped him to recover. Recently, I needed help on a trip (for a funeral) and Home Instead was able to assist my father again. Their care worker was great. Highly recommend Home Instead!

We've had Home Instead helping with our 97 year old mother for years. They have great care givers,…read morereliable service and are always willing to help us work out and meet our changing needs--and our needs have changed in serious ways and abruptly during these years and Home Instead has provided options tailored to our needs professionally and promptly. Finally, our mom a private person was very hesitant to have anyone in her home to begin. Over years she has developed a trust and reliance on her care givers. The kindness and caring nature of the care givers from Home Instead shines through so they are now integral and welcome parts of her daily life.