Can I give this hell hole a negative stars because I would…read more I have zero clue how this nursing home is even able to operate and meet minimum state guidelines. Please do your loved one a favor & do NOT place them here for long term care or skilled rehabilitation. Pleased look at the states complaints & numerous violations for TNC. It speaks for itself. They have also settled numerous lawsuits for negligence. I have a laundry list of issues with them so buckle up. My mother was living here for 2 months until I could find her a new location. I literally cried tears of joy when she left.

First,very snotty med nurse named Nichole told me she had no time to mess with me to hurry up and…read moretake my meds A night aide told me when I asked for help with the bedpan that just put me on it to pee why again? My husband came everyday and on two occasions when he used my bathroom someone had dumped feces in the sink from a bedpan. It gets better than what I just said. We are contacting the company and lodge our concerns

Stay away from Montereau!…read more If I truly spelled out all of the issues we had with Montereau, this post would be so long that you'd give up half way through. So I will briefly spell out four factual disappointments (not an opinion -- these are things we actually experienced!). One: When my dad was living there, Montereau had troubles with their boiler which resulted in the water faucets (kitchen, bathroom, and shower) getting clogged DAILY. A maintenance person interrupted my dad DAILY to clean out the faucets so he had running water. Two: The food was horrible! Three: The care that was promised was not good, particularly on the weekends. When my dad moved from independent living to assisted living, the care was even worse! Four: Our experience was so bad at Montereau that we finally moved my dad to a different assisted living venue. It took well over a year to get my dad's deposit back. During the entire process, Montereau NEVER communicated a thing. My sister and I had to be deliberate on contacting Montereau regularly, trying to determine the status of his refund. Once his apartment was leased, it took Montereau over 60 days to send a check. Montereau was a miserable experience not only for my dad but also for my sister and me who had to interact with the staff there, including the president. Service was poor and communication was non-existent. If I could give Montereau zero stars, I certainly would!

We had a very disappointing experience with Montereau during an already stressful time…read more On March 23, 2026, my father was scheduled for transfer after being accepted for admission. Based on that commitment, we gave up a confirmed spot at another facility. At the last minute, we were informed that Montereau could no longer accept him because they chose to prioritize an internal patient. This left us scrambling with no placement and created unnecessary stress and risk for our family member. I understand that capacity and priorities can change, but once a patient is accepted and a transfer is scheduled, families rely on that commitment to make critical care decisions. I would strongly encourage better communication and more responsible admission practices to avoid putting other families in this situation. This experience raises serious concerns about reliability and how external patients are prioritized versus internal ones.

My friend had been in an accident and went there after she was done at the hospital to convalesce…read more The service there wasn't bad, but they were supposed to arrange for a walker and home health and so only before she left . She stayed at my house for weeks and still no walker, no home health or anything. I called daily for a while, but they never followed through. If I hadn't already owned a wheelchair she wouldn't have gotten by!

The Highlands is a great long term/rehab care facility in Owasso. When my elderly mother was no…read morelonger able to live at home, we settled on The Highlands as a care facility. Overall, the staff are great. As with any business, you have your subpars and your superstars. Based on my experience, Highlands has far more superstars. Some things to note, from my personal experience are listed below. And keep in mind, these aren't dings against The Highlands. Just observations. One thing you need to understand... you are a key component in your loved ones' experiences at The Highlands, just as with any other business. Also, it must be noted that this review is based on the presence of heightened quarantine measures due to the Covid situation. In any ordinary situation, I feel most of these would not have been an issue, as visitation would have been unrestrained and frequent. As it was, I was not able to visit my mother during her entire two month stay, other than to stand outside her window and talk on the phone. It was literally making the best of a bad situation, and I don't fault The Highlands for that. They were/are under strict guidelines that they have to follow. Onboarding/orientation. I think there is a lot of room for improvement in this area. Mom didn't really get any type of orientation/welcoming activity, so she didn't really know what to expect. There was a lot of her telling me what was wrong, and me having to relay that to the social worker, which is never a good process. The facility itself is beautiful, well maintained and clean. Spacious hallways and large rooms make the facility much more attractive. The staff, as mentioned above contains some real stars. Mom repeatedly praised Melinda as a great caregiver. One issue that seemed to be pervasive was the lack of follow through on requests. I had a couple of discussions with the administrator about this, and she readily acknowledged that it's a perpetual training issue. As with any for-profit business, there's never enough people for all the work, and that leads to things getting forgotten. But, at the end of the day, when you have someone who is largely dependent on others for their care, you just can't 'drop the ball' and forget to follow through. The food quality was also very cyclical. A lot of times, meals were incomplete, lukewarm or cold, or just not good. What we didn't know was the resident has the option to request something else if that meal misses the mark. Again, back to the onboarding and setting expectations. When mom passed, the staff were all so great, caring and considerate of our needs. I can't thank them enough. With nursing homes, it seems all you ever hear is the bad stuff, so I'm taking the opportunity to share the good stuff as well.

I am a recent hire at Green Country Village (almost 2 months) and honestly feel I was meant to be…read morehere. My co-workers and I truly care about our residents. Especially during these unprecedented times, being here to help our residents have positive emotional and physical well-being is even more rewarding when working with this team of professionals.

My father has lived at GCV for about 9 years and has greatly enjoyed it. The staff and services are…read moretop-notch, and my sister and I have greatly appreciated the level of care they have provided him. They offer activities, exercise, lovely grounds, good food, transportation, a clean and well-appointed facility, and a general sense of community and camaraderie. Anyone seeking a new home for an aging parent would be well advised to check out GCV. You can feel comfortable and assured entrusting your loved one to their care.

Felt really fortunate to get my mom into skilled nursing here. Staff were great and the focus on…read morephysical therapy and occupational therapy really made a huge difference getting mom back home, and keeping her there, compared to other times she'd been discharged from the hospital.

Their physical therapy department is awesome. Many therapists available to help us work out without…read morehurting ourselves. Very upbeat and positive. The nurses and medical technicians are attentive. Even the night crew are positive and helpful. Been here 3 weeks and almost ready to go home.

My mom lived here both in the independent living and assisted-living side. The employees truly care…read morefor the residents here and treat them like their own family. Eventually had to move my mom to memory care, but I will never forget how well they loved and cared for my mom.

Covenant Living of Bixby should be changed independent living only. Their assisted living is…read moreminimal. Our dad was struggling to get out of his dining room chair to get on his walker. An aid noticed he was struggling and turned her head so he would have to get up on his own. That was mean and cruel, what if he had fallen. She did not offer to lend him a hand. Another time he was in bed all day and no one checked on him. He was always up by 5am or 6am and ready for the day. Why no one checked on him all day is beyond me. The food was not good at all and the residents had to eat with cheap plastic ware. We finally started taking his meals to him. We moved him to another true assisted living facility where they are extremely caring and helpful and he loves it there. Very disappointed in the care at Convenant, we feel that sales person sold us on care we did not receive. Unless your loved one is more on the independent side I cannot recommend this place.

Impossible to get to talk to my husband who's staying there! I call day and night and nobody…read moreanswers in or near his room.

Did not get PT each day. Was not one bit better after 20 days. Dropped me twice…read more Call button out of reach. Their system Did not respond to a phone call. Had I needed someone, calling 911 was my only response. Food was good.

I lost my mother from Alzheimers after being neglected and abused by this facility and their long…read moreterm care group, Incare. my dad continued to live in his home there independently after my mother passed. Prices kept going up while food and other services got increasingly worse. No one came to fix things wrong at his home including flooding in the house every time it rained. We lost my dad in Jan. of 26 due to illness. After being at St. Francis, Covenant told us they would take my dad for rehab. They even sent me a confirmation and room number. The next day they backed out because a higher up told the social worker they didn't like my dad and voided it all. This was done to my dad as a member of their "community" out of spite. Since there were no other options for rehab, we lost him a few weeks later. Please find another facility for your loved one or yourself, don't be fooled by how this place looks on the outside.

Beautiful place with very friendly staff. The meals are wonderful. Really enjoying water aerobics…read moreand the other exercise classes.